HP Photosmart C4795: Hpqdirec is not compatible (Windows 10)

Recently, I upgraded to Windows 7-64 bit for Windows 10.  Even after the upgrade to Windows 10, my HP Solution Center program has worked well.  Then for some reason (possibly after a Windows 10 update) program is now failing open.  To trouble shoot myself, I uninstalled Hpqdirec and reinstalled again on the HP site, but the problem persists.  Then, I clicked on the HP Solution Center icon and "Troubleshoot compatibility". He came up with the message: "Hpqdirec is incompatible."  My printer is a HP Photosmart C4795. Can you help me?

Hello

Thank you for using the forum.

You can find the solution here:

http://h30434.www3.HP.com/T5/inkjet-printing/HP-Solution-Center-fails-to-launch-cannot-open-solution-here/m-p/5424438/highlight/true#M515792

 

Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

Windows 10 - How to uninstall & hide updates

https://goo.GL/3tWxyA

Hope that helps.

Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

Tags: HP Printers

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