HP Photosmart C5100: hp c5100 grave Solution Center crashes after windows kb3132372 10 update

Similar Questions

• How to add HP Photosmart 5520 to the HP Solution Center

  Can someone tell me please how to add my new HP Photosmart 5520 in the HP Solution Center.

  My other printers HP added autumatically when I installed them, but this one did not.  I have spent quite a long time and can't find anything on how to do it.

  Thank you

  pinkcloud

  PinkCloud,

  Welcome to the HP Forum.

  You must install the full features software for your printer: Printer Wizard (the new name for the Solution Center) is installed as part of the installation of the printer software.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open e-all-in-one printer, HP Photosmart 5520 drivers
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to testify and say thank you.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good patch or solution to your Question, click accept as Solution !

• HP Photosmart C4180 printer and HP Solution Center

  Bought new HP 3500 Pro tour MT series to replace the old tower HP Windows XP.  To use the HP Photosmart C4180 printer that I used with the old tower and have available HP solutions Center.   Data has been transferred from the old disk to the new HP Tower.  Then, I downloaded the printer driver and connected using the USB cable.  The printer will now print and scan but I can't find the HP Solution Center software that I used previously during scanning and photo editing.  I do not remember if I made a basic or complete installation install the driver.  If I do a basic installation and is not software for Solution Center, should I uninstall and reinstall the drivers for this function to work?  Would appreciate a step by step help to solve this problem.  Thank you very much.

  Thanks for the info about your operating system.  And no need to apologize!

  It's very strange that you do not see your printer listed in the list of programs (non - it would not be the framework of Solutions from HP Support).  This leads me to believe that your printer is not actually installed.  If that were the case, you should see something like this (note that I have more printers installed as a regular user )

  

  So you do not see your HP Photosmart C4180 listed here, then I would go and try to install the full driver.  The instructions in my previous post would be the same, but since you have Windows 7, it would be the right document to guide you through the steps.

• Photosmart C4780: Cannot load the solution Center since a cΘdΘrom with Windows 10 to scan

  Things worked fine with my old computer running Windows 7. However this computer failed last week, well that was 10 years old, and I bought a new computer with Windows 10.

  He had no problem with the wireless print job immediately. However, I need to have the program loaded in to scan documents. I think that the program is called Center of HP solutions? Despite the CD, I am unable to install the program.

  It presents a panorama of a Mediterranean home fron a gateway with Brown and the message "select install to begin the installation of your new HP device ' however Instrall is not presented as an option only"Exit".".

  I tried the Support Web site without success, everything I can find drivers.

  Help is greatly appreciated.

  Robert

  @RobertinHerts

  You will not find a download link for the HP Solution Center software as part of the full software solution features of your printer.

  Install HP Solution Center with the full Windows software feature of the HP Web site, or use the Printer Wizard.

  HP Photosmart C4700 all-in - One Printer series Full Feature Software and Driver

  http://ftp.HP.com/pub/softlib/software13/COL28119/MP-109702-3/PS_AIO_06_C4700_140_408-5.exe

  HP printer install wizard for Windows

  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  You can see this also.

  Your HP printer static IP address assignment

  http://WWW8.HP.com/h20621/video-gallery/us/en/customer-care/1972074076001/assigning-your-HP-printer-a-static-IP-address/video/

  REO

• scanner doesn't work now on an hp photosmart c7180 all in one solution Center will not come on i', running on vista

  My scanner used to work on my vista machine, now it does not work. When you try to open the center of solutions for my photosmart c7180 all in one i get an unrecognized message just after a momentary flash of the starting solution Center screen.

  Hello

  What is the complete error message you get?

  Follow the steps below and check if that helps.

  Method 1: Troubleshoot scanning.

  http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-scanning-problems

  Method 2: I suggest you install drivers for HP photosmart c7180 all in one manually from the manufacturer's Web site.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=1153754&

  See also: messages of error & lights.

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=2697&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=1153754

• HP Photosmart Premium C309g-m: HP Solution Center does not work

  Improved win7 to Win10 House and it worked all fine until a few weeks ago.  Now when I open the HP Solution Center, the drive vibrates for a while, I see HPqdirec.exe (32 bit) process for a second in the Task Manager (not all the time but that could be just instant calendar), the Bell PC bumps (each time) but the window does not open.  There is no error message, no even if I run it from a command prompt window.

  I tried to uninstall the HP printing software (originally installed in Win7) - he asked me to restart the PC to continue the uninstall - but then he pointed out a mistake and said: he has failed.  Now when I try to uninstall it, it has no installed components.  I have correctly installed the latest PS_AIO_06_C309g-m_140_408 - 5.exe and the printer works but not the center of the Solution.

  The only recent software change that comes to mind is that I went free Avast antivirus with AVG free.  Do not know if the symptoms coincide with this change.  Disable AVG has no effect.

  I have uninstalled & installed the latest version of Adobe Flash player, but that makes no difference.

  I tried pressing Alt-space but nothing happens or who does not work in Win10.

  Edit: uninstall Microsoft Update https://support.microsoft.com/en-us/kb/3132372 allows to run, but he now realizes that my installation is incomplete. Re-run the installation of HP's...

  Hello

  Microsoft has since released a new update for this problem.

  Fix solution:

  Please download and install the following update KB3133431 from Microsoft:

  https://support.Microsoft.com/en-us/KB/3133431

  Note This update is available through Windows Update only. (Updates )  must be lit)

  1. Click the Start button, select 'Settings' and select 'Making day & security'
  2. Under "Windows Update", select "Advanced Options".
  3. Under "Choose how updates are installed," select "automatic (recommended) in the drop-down list in the menu drop-down."

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• HP Photosmart Premium C309g-m: HP Solution Center

  I have had this printer for some time, but in the last 6 months or so when I try to open the HP Solution Center, I get a window with the following message: "HP Solution Center cannot be run because your installation of the device is not complete.  Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.  If it does not complete the installation, or you do not have the CD, access the HP help files by clicking on the start menu. "This message and Solution Center is inaccessible without apparent reason.  I not unhooked and reinstalled the full set of software from the original CD, and it seems to work very well until what it is not.  I'm running on a Dell with Windows 7 Home Premium laptop.  Is there a patch I need to install or an updated version of the software available for download and installation?

  Installation was completed according to the instructions.  I'll see if this corrects the problem, but it may take a while for the problem with the solution to appear again HP Center.

• HP Photosmart all-in-One D110a: Solution Center says disconnected printer, can still print documents, but cannot scan

  No problems before the upgrade windows 10. Solution Center says offline wireless printer but I can still print it. Works on windows 7 without any problem for years, has been working for 9/2015 when I upgraded to W10 and the uninstall update KB3132372. Stopped working today. Cannot scan, but the network is in place. Rebooted everything several times. No recent upgrades or software changes.

  Hi @mikealpha,

  Because there was a registry error in your installation, you will need to uninstall and reinstall the printer software. Below, I've posted some links to documents that offer instructions on how to uninstall, and then reinstall the HP software. Please try all the steps in order and get back to me with the results.

  HP printers - uninstalling the software of the printer (Windows)

  HP printers - Download and install the printer driver and software Via USB

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• HP photosmart 2575 all in one solutions Center empty

  Operating system is windows 7 and the printer worked satisfactorally for many years, originally on XP but I bought the upgrade hp a few years ago.

  Solutions Center previously worked ok and that I could navigate it well.

  The solution Center now opens on the intro and then screen when the Center window opens the dow lower lists are seen but unwritten words are represented. All dropdowns are the same according to the item that you select (host, settings, actions etc.)

  I'm not aware of any problems with the downloaded updates at the source of the problem.

  Another PC on the network home short W8. and had the HP also installed on the site of HP. It allows to print but does not its solution Center scan. I deleted all of the HP software in the laptop W8. Still no change to the center of W7 laptop solutions.

  Computer laptop W7 took all the software uninstalled and reinstalled from the hp drive. (twice)

  I can't even reach using the solutions Center

  Hello

  The control panel select programs and features and select Adobe Flash Player from the list, select it and then click on uninstall.

  If Adobe Flash is not listed, go to the previous step and follow these steps.

  Open Internet Explorer and navigate to the Adobe site, from doesnload and install the latest version of Flash Player on your PC:

  https://get.Adobe.com/flashplayer/

  Note: remember to use Internet Explorer and not another browser, so the last flash will be installed on your operating system, install Google Chrome or Firefox will install a browser addon and will not Flash install on the operating system itself.

  Once you're done, restart your PC, launch the HP Solution Center and check for the difference.

  If the same white screen will appear, click the Start button and type folder in the search box.

  Open the listed temp folder and locate the last installation folder that begins with 7z. (Just change by its modified date and find the most recent 7z folder)

  Open the installation folder, and then the SolutionCenter folder.

  Right click on the file SolutionCenter.msi (its type appears as Package install Windwos if the extension is not displayed) and select Repair.

  Confirm any command prompt during installation and then try to start the HP Solution Center again.

  Please let me know if this can help,

  Shlomi

• HP photosmart d110: messages from hp solution center

  I have a 2nd computer to our wireless printer. Is there a way I can remove the windows of status to appear from the solution Center so I don't get a message, for example, whenever someone opens the front cover in the next office?

  Hi @richking53 ,

  I see that you want to disable the notifications feature. I want to help you solve this problem.

  Go to start, devices and printers, select the printer and click Server properties in the upper part of the window.

  Click on the Advanced tab in the Properties window of the print server that has appeared.
  Uncheck "Show notifications of information for network printers.

  Apply the changes.

  Have a great weekend!
  Thank you.

• Photosmart C4480 - cannot download the Solution Center - Windows 8

  Have computer HP Windows 8.  I am able to print, but I would like to have all the functions of the solution center without having to log on to my XP computer that I access.  I tried several times to download the Solution Center software.  Everything seems to go well until the end when I get a message 'Download has been cancelled', n explanation.  This happens after all 246MB are downloaded and is very frustrating.

  'Download cancelled' usually is due to settings on your computer, could be antivirus software, disk space limitations, etc. So 1. Make sure you have a lot of space, 2 disc. make a backup because instead of clicking the download button (that way, if Save as worked, the package is downloaded, on your local hard drive) and 3. Double-click the downloaded file to install. If save as fails, windows should give you an error message, then go you from there.

• HP Solution Center crashes on scan

  I want to use the HP Solution Center to scan so that I can scan multiple pages into a single file.  I recently got a new computer with Windows 7; on my old computer with XP, I could use the windows scanner to achieve this functionality (windows 7 scanner works but will only scan simple pages).

  I have a hp photosmart C3140 with windows 7.  The printer thought it was paper for a long time, so I don't know if the printing software works.  I use it as a scanner.

  After getting my new computer, I downloaded the version of the recommended on the site of hp Solution Center.  It has problem in figure 3 shows http://support.hp.com/us-en/document/c01928924 'you can't cancel scanning the computer.

  Y at - there no fix for this in order to use the solution Center and not to scan one page per file in the windows scanner?

  Uninstall the software and drivers for the printer and then re-install.

• Officejet4500g510n: HP solutions Center malfunction of Windows 10

  My HP Solution Center has stopped working after a Windows update 10.  I downloaded the new drivers, but it still does not work.  I can print but the scan and other functions do not work.  When I click on the icon of the Solution Center, it tries to open but stops immediately.  All worke in windows 7 and in the first download of 10, but not since the update a few days ago.

  Hello

  Uninstall KB3132372 in programs and features > view installed updates.

  If that solves the problem, I suggest hiding the next upgrade for now as Microsoft and Adobe is currently investigating these issues:

  https://support.Microsoft.com/en-us/KB/3073930

  Shlomi

• Error msi solution Center #2732 for Windows Installation Package

  I get a window with the Solution Center msi above error message.  I have a Dell w/Microsoft Windows XP computer.  How can I get rid of him?  This happened for weeks & I'd like to fix or disable it.  I went into the center of Solution & tried to remove this package to install a windows but the computer will not let me.  He said that it is a read only file on a CD.  I don't know what he's talking about.

  Thank you

  http://www.JustAnswer.com/computer/2tma4-Solution-Center-installer-problem-package-error-code.html

  I searched on Bing for your error msg. Maybe the link above will help you.

• HP Solution Center, drivers for Windows XP for HP OfficeJet 5680 all in one

  I have a Windows XP Professional and using the HP OfficeJet 5680 all-in-one printer / scanner / fax. The product is no longer supported by HP (http://h10010.www1.hp.com/wwpc/in/en/sm/WF10a/18972-18972-238444-3328086-3328086-441142.html and http://h10010.www1.hp.com/wwpc/in/en/ho/WF10a/18972-18972-238444-3328086-3328086-441142.html ).

  Recently had a HARD drive crash and had to reinstall Windows XP. My original driver / software CD broke, and now I am unable to use the printer / scanner without drivers. I tried the driver of HP OfficeJet 5600 series, but the Twain driver is broken. Also, I'm used to the HP Image Zone and the center of solutions HP (version 50.0.152.000) that has been previously installed.

  Could someone post the link for the drivers / software for that get up and running. Please, please don't say that the name of the product is bad or anything. I can attach a photo if necessary. I am in desperate need of the solution Center, documentviewer, image area!

  Please, I've done enough research on the web, but did not find anything. Furthermore, why does HP stop providing software support and drivers for a product that is no longer supported? Are there any people who brought and may need support at a later date? Makes me think twice before I can invest in another HP product. In addition, please do not take this a derogatory comment towards, but in reality, we would expect support from the vendor for the product even after that he pulled out of the shops.

  Could you please post or give directions to get the drivers for XP / software for scanning? Thanks for reading a long post, but it was because of my frustration!

  Problem solved by installing the OfficeJet 5600 series software. Thank you. Please close this message.