HP Photosmart C5280 All in One printer works is not after the installation of updates

OP: Problems with my HP Pavilion connect with my HP Photosmart C5280 All in one. Allows to work properly and after running the update something happened.

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Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Hello iwasbetterbutgotoverit,

1. do you have an update of the hardware installed on your computer?

2. what exactly happens when you try to print from the printer?

I suggest that you try the methods below to solve the problem.

Method 1:

I suggest that you run the printer troubleshooter. This automatically diagnose and fix printing problems, installation of a printer, connecting to a network printer and other related errors:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Method 2:

As it was working fine before installing the update, I suggest that you do a system restore on your computer.
To restore the operating system to an earlier point in time, follow these steps:

a. Click Start, type system restore in the search box and then in the list click on the system restore program.

b. If you are prompted for an administrator password or a confirmation, type your password or click on continue.

(c) in the System Restore dialog box, click on choose a different restore point and then click Next.

d. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

e. click Finish.

You can visit the link to the KB Article for reference:

http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

You can use the System Restore tool to undo the system restore if it does not help.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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