HP Photosmart C7280 all in one installation with windows 8.1 problems

Hello

I have a HP Photosmart C7280 all in one printer which worked very well on wifi with Windows 8. A few days ago I got the prompt to upgrade to 8.1. Subsequently the printer would not work and I got prompt/warning message to re - install the printer software. And I went to the control panel and deleted all the old HP software, tried to re - install the last being on the HP site... nothing will do.

I tried to do a number of ways - manual download, download the HP software that determines what software is required, then it downloads for you...

It seems to start unpacking all right, but then gets stuck on "Checking system" and never progresses to something else. Help!

Hello Cam77,

Welcome to the Forums of HP's Support. I see that you're having trouble installing your Photosmart C7280 printer after upgrading your computer to Windows 8.1.

I have included the Windows 8: the progress bar on the Software Installation stops or stalls document. It will guide you in the steps to get the installed printer.

Please let me know if you are having difficulties while doing the above. If you do, please let me know at what stage things are ugly and said error messages. Please also indicate how you have the connected printer (USB cable, ethernet or wireless). Thank you.

Tags: HP Printers

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