HP Photosmart C7283 red color question

Hello

I use HP Photosmart C7283 all-in-one and do not print my red color (Light Magenta and Magenta).

I tried to change ink including original usig and it seems that the problem is not with ink.

I also printed a report of the printer itself that does not print these colours means that the problem is in the printer and whitin not the driver of the pc.

any help, please...

TNX

I would say that you have a serious print quality problem. This problem is caused by a faulty cartridge or print head has failed. I would like to start by trying the procedure described in the document below. If this does not work, try to do a hard reset. If it still does not work, try to do a partial reset. If the problem persists, replace the cartridge that is causing the problem. If it still does not after all this, the print head is probably bad, in which case you will need to replace the printer.

http://goo.GL/1kSmu

To do a hard reset:
1. make sure that the printer is turned on.
2. pull on the power cord from the printer.
3. pull out the power cord from the wall.
4. wait for 30 seconds.
5. plug in the printer and turn it on.

To make a partial reset:
1. make sure that the printer is turned on.
2. pull on the power cord from the printer.
3. pull out the power cord from the wall.
4. wait for 30 seconds.
5 connect the power supply cord inot the wall, but do not connect the printer.
6. press 3 and # buttons.
7. while now buttons, plug in the printer.
8. when the lights come on, release the buttons.

Tags: HP Printers

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