HP Photosmart Plus B209A does not print black ink despite trying two separate NEW ink cartridges black

HP Photosmart B209A more

MAC

No error messages but trying to align or check colors - black doesn't print at all

No change - knew ink was low so I tried to install a new black ink cartridge - then one day later tried an another new black ink cartridge

I tried all the techniques of "Troubleshooting" listed on the page Web - align, clean the print heads, install the new cartridges, looking for trouble with the vents, etc.  I have only used HP ink cartridges.

Hi abruce,.

Usually, it is a result of dried/clogged ink nozzles in the printer or the print head.

According to some other users on the forums, you can remove the print head (use this guide if you are unsure how: http://support.hp.com/us-en/document/c01944580)

Make sure the cartridges are removed from the print head

Dive head in hot water, nozzles downwards. (about 1 in. of water) and leave any residue of ink to flow. This process should take about 15 minutes. Ensure that the print head is completely dried out and there is no moisture in the electrical contacts or the rest of the part.

I hope this helps!

Tags: HP HP Printers

Similar Questions

  • PHOTOSMART HP 6520 does not print black. And the ink levels estimated for the other inks are not correct.

    Hi, I bought my photosmart Hp 6520 year last, October. But it is no more print black after replacing ink twice. I tried to clean the print head with water and tried "clean print head" in tools, does not solve the problem...

    What is wired is that I bought 4 new 564 inks the hp of the target 2 days ago, printed only less than 10 pages to see if the problem is resolved. Then my printer told me that the cartridge is too low... Is this possible?

    It makes me crazy now... What is even worse, I used a tool to detect my printer, and he said that is no longer under warranty... But he was only 9 months... How can I solve this problem? Thank you.

    The document here can help solve the black does not print on your Photosmart 6520.  Be sure to check the vents, as on the three solution.

    If this does not resolve the issue I suggest you call HP (1-800-HPINVENt to the United States, see here for details by the way).  The warranty online tool is an estimate, they will have a process of updated the status of the guarantee if necessary.

  • PhotoSmart Plus B209a won't print black notebook

    Printer does not print dark from NotePad or WordPad.  Will be print color of NotePad or WordPad (even when only one of the text) and will be black print of Irfanview, Web sites, etc.  Black print cartridge replaced new cartridge HP.  Printhead cleaning manually.  Clean by using the Toolbox.  HP ran troubleshooting.  Print uninstalled and reinstalled the software.

    Problem seems with black of NotePad and WordPad print only.

    Never mind - I think the section of for the black cartridge print head went south.  Replaced the B209a with the new printer.

    Thank you.

  • PhotoSmart HP 6520: HP PhotoSmart 6520 Series does not print black

    My HP 6520 is no longer under warranty - just for a little more than a year.  Not printing black - just replaced all the cartridges and black is not printing.  I used the print head cleaning function so many times that I used half of all cartridges including the black who don't print very disappointed in my decision to buy a HP printer!  Is that what I can do in addition to buying a new printer?  I woud guess something wrong with printhead - can it be removed and cleaned?  Help, please!

    Thank you

    Hi Mike,

    May not be clear enough.

    They should support with you because your cartridges are brand new.

    Although they were not available at all firstly I would ask you to contact them again.

    What country do you call?

    Yet once if the printer is a little more than a year, you should not pay for support, but they should be able to help.

    Please try to call their new and persist in your question, and that they can provide support on the cartridges.

    Low Pootjes

  • Printers HP Photosmart 6520: Photosmart HP 6520 does not print black

    When I print from my Dell Inspiron One 2330 (wireless), the black ink does not work.  I ran 10 Windows troubleshooting link on your site and it did not help.  I printed a "quality report" directly from the printer and the black letterng was very good.  I installed the new (564XL) black ink but it did not help.  Several weeks ago, I installed Windows 10 and until this week, everything was fine.  My printer is configured as a default network printer.  I'm having the same problem when I print from my iPhone 5 and iPad.

    My problem turned out to be a hardware problem - bought a new printer.

  • My Photosmart HP 6515 does not print black only.

    Sometimes, I want to print something on the web that has the color, but if I have no color and just want black and white how can I do? I don't see anything on the control panel of the printer that allows me to do that.

    The copy on the control panel function is, I suppose, just for the copy of something you place on top of the screen glass and not to the copy on the web. Is this correct?

    Other printers (such as my old Canon printer) allows me to do black and white.

    Hello

    You can set print black ink using the settings of the printer on your Mac:

    First of all, try to click the menu presets from the print dialog box and select the preconfigured black single preset.

    If this does not appear, follow the steps below to manually create such a "Preset":

    1. from the application used to print, click the file menu and select print. The print window is displayed.
    NOTE: The print window might be minimized: click the blue triangle next to product model (Mac OS X v10.5 or v10.6) or the button view details (Mac OS X Lion v10.7 / 10.8) see all available parameters.

    2. to access the color options, click in the area of selection below, listed as the name of the program (e.g. TextEdit)
    Will appear as Copies & Pages within Microsoft Office applications.

    3. Select Type/quality paper in the menu dropdown.

    4. click the triangle next to color Options of spending parameters.

    5. set the color to grayscale field.

    6. set the Mode to grayscale in black cartridge only.

    You can save the settings for later use by clicking preset > save current settings as preset.

  • HP Photosmart Plus B210a does not print Magenta

    Hello

    I have already posted in these forums about this, but no answers seem to solve my problem.

    Basically, my Photosmart B210 (who bought last October) does not Magenta print. I went through several cartrides real both HP and brand own PC World and Magenta print never to pages. The estimated ink levels show the Magenta levels accordingly well (full when it is new, empty when used etc.).

    I would like to know what steps I can take to resolve this problem, in addition to buying new cartridges (again!) and turn again and restore to factory settings - that did not work.

    Thanks for your help!

    When the unit will not print a single or multiple color, it is labeled as a print quality problem.

    You can find the steps to solve a problem of printing quality for B210a here.

    I hope this helps!

  • HP PHOTOSMART PREMIUM C309ns does not print black misalignment & printing

    HP Photosmart Premium Web Printer Model # C309ns (Microsoft 64-bit)

    Suddenly I'm unable to print in black.  When you print documents, black is low or absent.

    I tried to solve the problem of:

    -Updated the drivers and software updates

    -Cleaning of the print head

    -Remove all the ink and their replacement cartridges

    -Turning printer off, wait, then turn on

    -Restart the computer

    -Tried to align the printer, but it "failed".

    Help, please!

    Remove the ink cartridges and using the grey lever on the side of the cart, remove the printhead.  Clean the electric contacts (bunches of points 1/16 "diameter gold) with a damp lint.  The fabric will be ruined.

    Clean the surface of contact inside the carriage.  Re-monte and retest.

  • DeskJet F4480: full black print cartridge still does not print black. Colors OK.

    What the title says. All of a sudden my Deskjet F4480 does not print black. All cartridges are almost nine (changed recently, bought at Staples). Colour printing is OK. Print a page with black text and results in only the images printing color images. I only went through all the steps of cleaning cartridge several times, no difference. There is no error message, just black not appear do not at all.

    And... Here is the solution.

    Funny how I found an explanation of the problem and how to fix it on a different printer manufacturer's Web site, but not on HP... But I digress.

    The black cartridge has been blocked. The way of difficulty is:

    1. remove the faulty cartridge from the printer.

    2. place a small amount of boiling water in a cup (about 1/4 in.) and dunk of the print head (the part where the ink comes out) in warm water for a minute. Do not immerse the entire cartridge in hot water, just the print head.

    3 take it out, pat against a paper towel, observe the model ink left in the cartridge on the towel. If too little / interrupted, dunk again in hot water for another minute, pat again. You want to get an unbroken line of ink through the length of the print head. Repeat as needed (I did 4 times total).

    4 cartridge Pat dry everywhere, put it back in the printer, run cleaning cycles (1 - 2).

    5. If still not good fixed, take out the cartridge and repeat 2 (I had to do it again).

    You will lose little ink, cartridge of bad and good a well (you can not run cycles with only 1 cleaning cartridge), but at least you won't have to throw a nearly full cartridge.

  • HP 3520 while a printer does not print black after changing ink and cleaning head

    My 3520 printer all-in-one will not print black after cleaning print head and replacement of black ink. the printer is a little older than a year. All printing inks.

    Hi handytim1,

    Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Deskjet 3520, you cleaned the printhead and replace the cartridge without success.

    I would like to continue you here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

    Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

    Let me know the results, I'll watch for your reply.

    Thank you

  • hp3520 does not print black

    My printer does not print black. I look and notice that it does not indicate that it stays black in the cartridge. Still, I went and got a new black ink cartridge and it printed the first page in black, but then stop again to print in black. Other colors on paper, but not black.

    Hi cheepazoid,

    I would start by checking all ink and cartridges of weak levels.  I'm a link the user guide for your printer which also contains troubleshooting information.  Click here  I suggest that you click on Maintenance in the guide and follow the steps to manually clean the ink cartridges and options to automatically clean the cartridges up to 3 times.

    Let me know how it goes.

    Good luck!

  • HP Photosmart Plus B210 Series does NOT print black

    I use Windows 7 to print to the printer HP Photosmart Plus B210 Series. The black cartridge has been listed as half full, but I installed a new black cartridge with no improvement. I selected the clean and align the print head, but the printer prints only the color inks and not black. I checked the vent of the cartridge on the black ink cartridge, and it is clear.

    Any suggestions?

    I have completed the troubleshooting steps and nothing fixed the problem. I even followed the instructions for soaking the printhead for 10 minutes in hot water. I guess that the printhead has gone bad and needs replaced. Thanks for your help.

  • HP PHOTOSMART PLUS B209a-m: HP Photosmart Plus B209a-m "not connected printer.


    Hi @PrincessPP,

    Welcome to the HP Forums!

    I see that you can not connect your HP Photosmart Plus B209 computer Mac OS X 10.10. I'm sorry to hear that, but I'm happy to help you!

    Please take a look through this printer is offline guide, "Printer is off-line" Message appears on the computer and the printer does not print: Mac OS X. Follow the instructions for Mac OS X 10.9 as they will work on Mac OS X 10.10.

    Hope this helps you with your current situation and have a great day!

  • HP Photosmart 7525 e-all-in-one printer does not print black

    I got my product for a little over a year (out of warranty), I replaced all the cartridges and fact print diagnostic quality. However my black will not print. Photo black works, but not the principal, great one.

    I cleaned the pinhead super. At the beginning of printing, it was black, but then disappeared to grey streeks.

    Can anyone help with this?

    Thank you!

    The document here can help solve the black does not print on your Photosmart 7525.  Go through each of the steps, but be sure to check the events on solution 6.

    If the steps described in the seven first solutions do not resolve the problem of the post here can help.

  • HP photosmart 210 does not print black one color print

    I tried to replace the two times-same problem black print cartridge.

    Document here can help solve the black does not print printer Photosmart b210.  If the first four solutions do not resolve the problem of the post here can help.

Maybe you are looking for