HP Photosmart Premium C309: blue ink will not print

Similar Questions

• HP photosmart 5515 all-in-one: HP5515 all-in-one black ink will not print

  I'm having the same problem that other messages that I have seen posted - my black ink will not print

  Help!

  You can try to unlock the black cartridge using a cotton swab soaked in hot water.

  Turn the printer off by removing the power cable.

  Remove the black cartridge & you we see a wire mesh DAB gently with the Q-Tip.

  A cleanup operation between attempts.

• Black ink will not print in my HP C4650

  My black ink will not print in my HP C4650.  Using Windows 7 64 bit.  The parameters indicate the cartridge is 1/4 full.  I tried to change the cartridge and still have the same problem.  There is no error message and I did 6 head cleanings with no luck.  The printer was working fine one day with no black printed on the page on the other.  Someone at - there a solution to my problem?

  Hi 362darts,

  Here is an excellent article to troubleshoot your printer when you have streaked or faded prints, prints without black or other colors, prints with cloudy or blurry text, prints with streaks of ink or smear and many other problems.

  http://support.HP.com/us-en/document/c01675472

• Photosmart Premium C309: Faulty Error Message prevents printing.

  4-5 years used as stand-alone Copier only - NOT connected to a computer.  Was working fine, but 2 months ago got the error message "load paper into the main tray ' although the right type paper and the amount is loaded correctly.  Message and flashing lights must be cancelled manually.  Monitoring troubleshooting instructions re: loading, jams etc exactly as HP comes with paper unit.  Best Buy, a retailer, n 't printer repairs.  I followed the instructions on the page re HP online support: cleaning of the rollers - power of EXACTLY, but still does not print because the paper tray think is empty.  HP says they can't stand any more of this product.  I know that these printers are cheap these days, but it seems a waste just throw something out when the solution is perhaps a minor (but unknown!) fix.  Any ideas anyone?

  Hi @RLE41,

  Welcome to the community of HP,

  I understand your Photosmart Premium C309 gives you an error "on paper" and the printer does not pick up paper.

  Looks like you have exhausted all troubleshooting solutions available for this issue. All I can recommend is to contact HP telephone support to see about a replacement or upgrade.

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  Good luck with your printer.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• My HP Photosmart C5180 all-in-one will not print text correctly in black, color print very well.

  My HP Photosmart C5180 all-in-One does not print black without be eliminated text or streaks in the text. Will print fine text color.

  Have tried all the "patches" you list and much more. The printer prints fine on my old PC Windows XP and worked fine on my

  new PC using Windows 7 until recently.

  Please don't tell me to... Reinstall, download the new driver, install the new cartridge, clean align the print heads, different paper or go to 'solutions '... Etc... Etc.  I HAVE ALREADY BEEN THERE AND DONE THAT!

  Everything you "patches" end with 'the unit of service... " WHAT IN THE WORLD WHAT THAT MEANS!

  This has been a nice printer for more than 5 years, but is somewhat glitch spoil me when using the BLACK INK?

  Gordon,

  Thanks for the reply, expecting not one, but what you say is all that we need to buy another printer if we did all the "fixes", etc... etc. you know that take a printer to a repair shop will cost more

  then buy a new one.

  It was stupid of saying me to check on the warraty of HP page when I already told you that the unit is 5 years old.

  But don't thank you for the reply... even if it was a joke!

• Windows XP Home Edition needs driver for HP Photosmart Premium C309 of Web n - s printer.

  I can't find my installation disc for my all in a Web of Photosmart Premium c309 n - a printer. How can I get the driver for Windows XP Home Edition? My new wife added her Windows computer to my Mac household, who loves the printer very well.

  Used to be able to get the drivers on the web for free, but I have not tried for a decade or so & manage. Any help would be much appreciated.

  Thank you!

  Carl

  Hello

  Please download and install the package on your Windows XP-based computer:

  http://ftp.HP.com/pub/softlib/software11/COL29708/MP-73722-3/PS_AIO_06_C309n-s_USW_Full_Win_enu_140_175.exe

  Kind regards.

• HP Photosmart 2610 says that it will not print, because the transport is stuck, but it is not

  my HP Photosmart 2610 all-in-one, said that he will not print because the transport is blocked. Well, he is not stuck. Yet, I can't print. I printed close to 20 000 cards because I bought and installed printer. What should I do? can you recommend a printer to buy. Looks like it's ready for the 'OS' yard HELP.  PAUL LACNY * address email is removed from the privacy *.

  Hello

  Perhaps he is worn and requires little (routine) maintenance (20,000 sheets is a lot of printing).

  As OEM HP is responsible for the good operation of the printer and their drivers. Check with
  HP support, their documentation online and drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  There are three models, so enter-> Photosmart 2610 - in the link of the HP driver and select the version
  you have - then select your version of Windows.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP Photosmart Premium c309g-m PDF does not print correctly

  Am under Win XP. have HP Photosmart Premium c309g-m; running the last printer driver; printer connected wirelessly, using Adobe Reader 11.0.0.4.  In other words, I'm under the last printer driver and the latest version of the Adobe Reader software.  Everything prints fine except PDF.  See the PDF file in Adobe Reader, the print preview looks good, but I get blank pages on the printer with most of the settings.

  The pdf document is black and white.  I feel better if I say the HP print driver to print color and say the Adobe Reader print dialog for 'print picture '.  The output is readable, but much too weak.  Same results when you run the same configuration of printing on Windows 7.

  HP produces a printer whose driver is able to print PDF documents properly?  If so, I would consider buying one.

  Hi FeralUrchin,

  Thanks for the reply. No problem at all!  I'm glad that the replacement printer works very well.  If you have problems in the future feel free to go on the forum or contact the helpline.  Here is a link for the global coordinates for any future reference if necessary. Click here

  Thank you for being a customer of HP.

• Re: HP Photosmart 6520 printer. Black ink will not print. Other OK. Tried the new cartridge and same problem

  I'm having the same problem. I ran the cleaning steps. I tried to lead the cartridges. I bought 2 black cartridges and both do not work. I've even used up my color ones do all the tests. Help please. I need my printer for school!

  Hi @ginim,

  Welcome to the HP Forums. I understand your printer is not printing black ink, and I would like to help. Please start with the procedure described in the following document; Printer prints a blank Page or do not print black or color ink for the HP Deskjet Ink Advantage year...

  If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest you only do this if the printer is out of warranty; How to fix an HP, not for printing black ink and lack of color printer

  In view of the comments, it seems that this will help you

  Even if the printer is maybe more under warranty, if the problem persists, HP may be able to offer something. Perhaps, they may offer you a discount on another model. What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  Since you just bought the printer you need to know, HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; Guarantee cheque.

  I hope this helps.

  If this resolves the issue, please let me know if we can help others who may be faced with the same problem.

• Windows 7 Home Premium 64-bit suddenly will not print

  One machine Windows 7 Home Premium, all of a sudden to print on my printer (HP LaserJet P1102). I can print to it to other machines. Tried to uninstall, reinstall - no help. I can print to PDF, but not to this printer. Any ideas anyone? I need to print using a netbook, access files on my main printing, PC that is heavy. Anyone know how I can restore the capacity of this machine to print?

  Hi Moshiach ' h,

  Before you perform a system restore, you can try the steps listed and check if it helps.

  Let us try to start the service manually print spooler and check if this solves the problem.

  a. Click Start.

  b. type services.msc in the start search box and press enter.

  c. right-click on print spooler and click Properties.

  d. check if the startup type is Automatic. If it is not then change it to automatic.

  e. check if the service status is stopped.

  f. If Yes, then click on the Start button.

  g. try to add a printer and print a test page.

  Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

• HP OfficeJet Pro 8000 Wireless: Can I get some help here? Yellow ink will not print - HP OfficeJet Pro 8000 Wireless

  No matter what I do, ink yellow does not print, or stops at halfway printing on the page. I use genuine HP cartridges. There is a lot of ink - in fact, I just installed a new cartridge in the case where a previous (almost complete) was defective. No change. The pipe is not pinched. I flashed the firmware more recent and installed all drivers and utilities updated. I have cleaned the print heads over and over again and even took and cleaned according to the instructions.

  I think it was a sign that the printer is worn EXCEPT - just a few months ago, magenta and black stopped printing. These are the opposite printheads. When I uninstalled every bit of HP software I could find, the printer back to normal!

  The only thing I did not - it is the HP Toolbox argues that it is impossible to establish two-way communication with the printer. The patches for this involve get under the desk to play with the power cord and USB cable (even if it is a wireless printer), and my arthritic knees that make a very delicate operation. Two-way communication IS enabled.

  I'm about to start crying. I fought with this market a week, when the yellow all of a sudden went - once again, * most * of the time, but sometimes it prints to maybe an inch of the image before disappearing. Help!

  Hi @Echo2,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet Pro 8000 printer with a Windows 7 computer and all of a sudden is not printing yellow ink. I would like to help with that.

  Here is a document of support for the print quality problems - Troubleshooting print quality problems.

  Please let me know if that solves the problem, or if you need assistance.

• HP Officejet 4620 - black ink will not print.

  I read through the blogs on this and it seems that others have encountered the same problem I'm having.  It is said that my warranty was up in September 2013.  So, I'm not sure where to go from here.  I was hoping someone HP might be able to help me?  I replaced the black cartridge with a genuine HP cartridge and run all the diagnostics.  I really like this printer so, I hope there is a solution to this problem.  Any suggestion would be great.  Thank you!

  Hey, Ciara!  I wanted to just call with you again on this... any other ideas?  I really want to throw this printer, but it is of no use to me now because it will not be printed.  I hope that there is some kind of solution... I really want to buy anothher impression just after more than a year with this one.  Thanks again for your help!

  Amy

• New ink will not print

  I installed new ink (all) like I did before manytimes) and this time it does not print and when he tries to print, it is very slow.  I did a check of the color and the color is proved fine on it, but not on the forms, etc. Black is just a few points here and there... help!

  Please read this post then provide some details.  What printer model?  There the error messages on the computer screen or the printer?

• Feeling like 120: Want 120 black ink will not print

  I'm having exactly the same problem that stcmeo had on 22/04/14; the black cartridge is not printing. Print quality diagnostic shows the black box of the void. I realized all the suggestions made to stcmeo, including a reset, but nothing helped.

  In this case I would certainly recommend call to HP for a replacement. List of the telephone numbers below...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

• Black ink will not print on Photosmart Premium C309a

  The printer works fine until last night.  The last printed page has been very weak, couldn't read.  Black ink levels are fine and still print color ink.  I ran HP diagnostic test and it said that there is nothing wrong with the printer.  Any suggestions?

  Found a link to another post in the forums with the same title as this one.  Follow the instructions to remove the print head and cleaning and soaking in hot water.  After 5 minutes of cleaning and rinsing all works well now.  Ignore the post above about changing the color settings in the printer preferences.