HP Photosmart Premium C309 g: cannot install driver for C309 g on Windows 7 (64)

After the download and launch the program, he "extracted" to 100%, then disappears.  The installer has simply never opens a dialogue window.  He continues to run forever.   Does anyone have a solution to this problem?

I tried to clean up the registry by using the WinThruster and the Windows Fix - it, application software, but failed.

Her pinter works well from other devices that are connected to the same network.

I spend 2 days on this issue and, therefore, your help and support will be much appreciated!

Best regards, Jan


Hi @OpaJan

Follow the steps below and check if it solves the problem:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7 restart your PC
8. run the installation file and check all difference.
9. Once you have finished, remember to open McAfee and re-enable real-time scanning.

If the steps above does not help to solve the problem, open the Device Manager and devote the processor category, if you have an AMD processor trying to install the patch below:

Kind regards

Tags: HP Printers

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