HP PHOTOSMART PREMIUM C309ns does not print black misalignment & printing

HP Photosmart Premium Web Printer Model # C309ns (Microsoft 64-bit)

Suddenly I'm unable to print in black.  When you print documents, black is low or absent.

I tried to solve the problem of:

-Updated the drivers and software updates

-Cleaning of the print head

-Remove all the ink and their replacement cartridges

-Turning printer off, wait, then turn on

-Restart the computer

-Tried to align the printer, but it "failed".

Help, please!

Remove the ink cartridges and using the grey lever on the side of the cart, remove the printhead.  Clean the electric contacts (bunches of points 1/16 "diameter gold) with a damp lint.  The fabric will be ruined.

Clean the surface of contact inside the carriage.  Re-monte and retest.

Tags: HP Printers

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