HP photosmart premium c410 ser: error Scan storage

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• HP Photosmart Premium C410 will not scan

  Windows 7 operating system HP Photosmart C410 when I put a picture on the scanner face down and use the HP solution Center and click on SCAN, scan photo to file, the box that doesn't appear shows no preview and does not allow me to set up.  Everything it says to "prepare to analyze."  The printer is then his sweeping sounds and when he stops, the printer message says "Document Feeder Jam.  Reload document then restart of work. "  How can there be a jam?  I tried several times with the same result.

  Hello howdysmom.

  I understand that you are unable to scan a document using your Photosmart Premium C410. Please follow this document from HP on the paper jam, to ensure that there is no paper in your printer.

  Also, try a hard reset on your printer. Click here to complete this step. This printer must be in a direct wall, not a surge protector.

  Please send me your troubleshooting steps.

• I have a Photosmart Premium c410 series. My hp Solution Center does not work, I can't scan.

  Operating system is Windows Vista, the error message says to reinstall the printer using the installation disc.  (I did several times).  Really need to scan, but don't know how.  States of printer to the computer.  This is not the case.  my hp Solution Center does not work, I can not scan and I have tried several times to download a driver but it will not work.  I have a very frustrated by this and need someone to fix it please

  Hello judieKay

  Would you please provide the full model number? For example C410a. Some models are slightly different from each other and I want to assure you to give you specific information. How can I find my model number?

  Regarding the error, I checked and the following instructions should work on all models of the C410. The following instructions are for the "cleansing" or "cleaning" your computer HP printing software. This should allow you to perform a new installation of your printer and should fix your mistakes.

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer

• Photosmart Premium Fax series: error code 11471108

  Received error code 11471108 when you try to print from my desktop Gateway computer?   JP

  Hi @toano

  I can't say what is originally this 11471108 troubleshooting error code, but I'd love to help you understand and work towards a resolution.

  Performing printing and Scan doctor could help. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  Thanks, I look forward to hearing back on your part.

• Adobe Photoshop Elements 9 will not identify HP Photosmart Premium C410

  My HP Photosmart Premium C410 works with all my apps except Adobe Photoshop Elements 9 - what is optimal for imaging program!  The printer is defintely selected by default.  However, there are two options available on the page 'print' of the EP, and they are very close - which may indicate a problem.  First on the drop-down list is "HP Photosmart Prem C410 series fax", while the second (which I chose it) is "HP Photosmart prem C410 series.  Whenever I try to print from PES, it starts the fax process...!  Someone at - it ideas - all advice gratefully received.

  Kellerrolf,

  Please try to rename the "HP Photosmart Premium C410 series Fax' in 'PS C410 Fax. You can substitute:

  Open "printers".

  Click with the right button on the HP Photosmart Premium Fax C410 series and selecting rename

  If it still loads the fax when you printer here are a few steps that we can try.

  Andrew

• I replaced all 3 colors on Photosmart Premium C309 series, now she says remove pinhead, help

  I replaced all 3 colors on Photosmart Premium C309 series, now she says remove the head of a PIN, lift the black latch? where is it?

  If the print head can be removed, it is a replaceable part. Look at the print heads where the contacts are found; There should be an end date of guarantee that there are listed. If this date is not passed back into HP Total Care and they can solve the problems it more, as they can help with the purchase of a replacement printhead. The number for U.S. and Canada customers is 800-474-6836.

• Photosmart Premium C410 and XL cartridges

  I have a Photosmart Premium C410.  It comes with 1 Black XL cartridge and 4 ordinary cartridges.

  I bought replacement cartridges which are XLs in all colors and the picture, too.

  However, I don't think I can replace the regular cartridges with XLs.  I don't they respond:)

  Is this correct?

  Thank you!

  While the Black XL cartridges are physically larger than the standard black cartridge is not the case for the cartrdiges of color.  Color XL cartridges are the same physical size as the cartrdiges standard, but they have more ink.

• HP Photosmart Premium C410

  I'm trying to locate a new driver for my HP Photosmart Premium C410. The list of options of the driver adds a character at the end.

  For example...

  HP Photosmart Premium C410a

  HP Photosmart Premium C410b

  HP Photosmart Premium C410c

  HP Photosmart Premium C410d

  HP Photosmart Premium C410e

  Because my product number on the printer and wireless test report does not reflect the extra character (a to e), I don't know what option driver to choose.

  Any ideas?

  Thank you

  Bill

  Downloaded a version and it worked...

• Photosmart Premium c309a series - will print but scanning and fax are not in printers and Fax preferences

  Any expert out there?

  I already posted this problem.  I deleted Photosmart Premium C309a [OEFC74} of the preference of the "Print and Fax" system on my desktop Mac running OS 10.6.8.]  I deleted it to correct a mistake, "Printer offline", when the printer was offline but would not.

  I then added in Photosmart Premium C309a as instructed.  He has fixed the "printer offline" problem, but now the scanner icon disappeared from "Print & Fax" and I cannot scan documents.  I've always had to scan from my computer, not the printer itself, but I've lost this ability.

  Before deleting the printer in the printer list, I had two icons of the printer: Photosmart C309a series [OEFC74} and Photosmart C309a [192.168.1.5.]] (Fax) listed.  Now, I have one with a different designation, simply Photosmart C309a series.  I had to spend two laptops to this designation of printer in order to print using these laptops (all Macs).

  The all-in-one printer is connected wireless via a home network using a wireless router.

  HOW to bring back the ability to scan?  I spent hours on this forum without finding a solution.

  Thanks for any help.

  Radio of your printer may have indeed failed, and it is not uncommon with this model.

  Try to reset it to put off the printer, then hold him down # and 6 keys while and for a few seconds after I turn it back on.  If the radio is just when, this should fix it.  If she suffered a hardware failure (such as a circuit board) cracked, this will not fix it.

  With this model, you can also connect it to your router with an Ethernet cable and have the same functionality available for all devices, including those who have connections to your router wireless.

• Photosmart Premium C410: C410 Software Installation fails for not having not supported USB, Win7 Pro

  I just got a laptop HP ProBook G3 450 with Windows 7 Pro 64 bit. I'm unable to install the Photosmart C410 series software and it fails when checking the system requirements, saying the USB hardware and necessary drivers are not present.  I tried with and without a USB cable installed and also tried to disable the security firewall. It fails for the same when USB problem only connected via WiFi. The discoveries of software troubleshooting HP Print and Scan doctor that the software is not fully installed, for example, without help.  I can connect to the printer and print a test page using my WiFi network using a web browser, and I managed to install it on two other portable Win7 in the past.

  Hello
  Click the Start button and type folder in the search bar, then open the Temp folder indicated.
  
  Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
  Open the installation folder.
  Find the file usbready.exe and rename it to usbready.old.exe
  Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.
  
  Now follow the installation and check for the difference.
  
  Kind regards
  Shlomi

• Scanner Photosmart Premium C310a for error on Windows 7 64 bit

  Hi all

  I bought a HP Photosmart Premium C310a this weekend. Everything works fine except the scan. This is what the problem is:

  When I try to scan (through the centre of solutions) I get an error message as soon as scanning starts software (hpiscnapp.exe) that says: (translation of the Dutch for some of them may not be accurate) the scan cannot be made because the HP imagingdevice has a network and is used by another program or computer. Try again later.

  Description of the error extended; 4, [(0,400,80004005), (2,33,80040013), (3,33,0)]

  Nothing (no other program or computer) is using the scanner at the moment. The strange thing is I have Windows 7 64-bit systems and on the system, 32-bit and Windows 7 32-bit system works very well.  [EDIT: just encountered the same error on the PORTABLE 32-bit too :-(]

  Scanning from the façade C310a and selecting the computer also translate this error.

  Wireless connection to the C310a directly via an "ad hoc" connection does not either.

  I deleted all HP components (including using the abduction utillity L4) and them reinstalled several times. Through the page Web of the C310a scanning is possible, but with resolutions lower (max 600 dpi). I ran the diagnostic HP, no result (HPPS.exe) program.

  Context: C310a is wireless in the same network as the three laptop computers box.

  Laptops: 2 x Windows 7 64-bit, 1 x Windows 7 32 bit

  No problem: 1 x Windows 7 32 bit [EDIT: just encountered the same error on the PORTABLE 32-bit too :-(]

  Problem: 2 x Windows 7 64 bit.

  Been strugling with this problem for a few days. Would be very happy if someone knows how to solve this problem.

  Thanks in advance.

  Marco

  Hi Travis (and maybe somebody else who will have the same problem in the future).

  So I finally got to do the work. Here's what I did. I backed up my data, wiped my laptop completely and reinstalled all software, including 64-bit Windows. Now everything works flawelessly. Don't ask me why, or what caused the problem because I know and still can not understand.

  At least everythings works as it should and I hope it will stay like that.

  Thanks for your efforts of Travis! I really appreciate it.

• HP Photosmart Premium C410: C410 printer

  Printer will copy and print but not scan. Get this message from the solution Center:

  HP solutions Center can not run because your device installation is not complete.

  Please plug in USB or re-run the Setup program from the installation to a network installation CD.

  If it does not complete the installation, or if you do not have the CD, access the HP help files by clicking on the start menu.

  When I try to scan from printer, I get the message "try to start the scan of the computer. Download the message even if the lid is down, or if it is raised. Don't see light as suggested in another post. If I have the bulb for the copy would not I for scanning?

  I turned off computer laptop and printer. Have uninstalled and reinstalled the printer. Have uninstalled and reinstalled the HP Solution Center. Downloaded the printer driver.  Help HP, does not help.

  Printer was given to me and I don't have the installation CD or USB connector.

  Hello

  Please click on the following link to fix the problem.

  http://support.HP.com/us-en/product/HP-Photosmart-premium-e-all-in-one-printer-series---C4/4059515/model/4059651/document/c00040499/

  If I am an employee of HP, these messages are consistent with my knowledge and HP is not responsible.

  By clicking on the star of congratulations in the post helped you to say thanks.

  Please indicate the position that solved your problem as accepted Solution

• Photosmart Premium C309g-m on: scan opion not showing Photosmart Premium C309g-m on mac OSx 10.10.3

  Hello. The scan option does not show the printer.  I reinstalled the printer as well as all updates. I have already scanned and this feature is currently unavailable.  I wonder how to solve this problem.  I am

  using Mac OSX 0.10.3

  Thank you

  Hello

  Restart your Mac, then try to run the software update as follows:

  First of all make sure that the printer is turned on and connected to your Mac or on the same network.

  Click on the Apple icon, then select about this Mac.
  Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

  Be sure to install any update HP or Apple, then check for the difference.

  If it persists, try manually install the package below:
  http://support.Apple.com/kb/dl907

  Now you should be able to scan from printer & Scanners or Image Captrue as follows:

  http://www.support.HP.com/us-en/product/HP-Photosmart-premium-all-in-one-printer-series---C3/3984414/model/3793675/document/c04467713/

  You can also install and use the HP easy Scan application below:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Please let me know how it goes,

  Shlomi

• HP Photosmart premium c309g-m not scanning

  I have a HP photosmart premium c309g-m all-in-one that I'm trying to use wireless with my HP laptop running windows 7.  I can print fine wireless but I can't scan to my computer, I tried to use the controls on the printer as well as windows fax and scan.  It will allow me to scan from the printer to a memory card (although when I try to load the jpeg scanned on my memory card on my computer, it shows) also infected but I can't scan to my computer.

  Technical support said there Firewall Norton 360 but when I contacted Norton they disabled the firewall and it still does not, and now tech support said I'm a month out of warranty and will not help me unless I pay and I am reluctant to pay to get the same answers I receive for 9 months now so I thought that maybe someone here could save me money and help me.  I'm also tired of the pass the blame game of: oh, it's for lack of qwest, now it's the fault of windows 7, then it's lack of norton, I even had a tech tell me it was my fault that this printer can not scan wireless but it worked before on my old network.

  When I ran the diagnostic scan it says no scanner installed so we re-installed the software, the updated drivers, but it still says the scan driver is corrupted or missing and it cannot update the driver.  When I run the diagnostic utility that he says no printer not found on the network, but still the printer says no problems found and the network is configured correctly and I still have no problem of wireless network printing I just can't scan.  Please help me!

  If anyone has this problem I finally solved it, (no thanks to HP technical support) here's how:

  I disabled my firewall, I reinstalled the software from the Web site (once again) then I found this download for a software fix http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&lc=en&dlc=en&cc=us&os=4063&product=3793676&sw_lang= (even if I've never had Vista on this computer only windows 7 so I have not upgraded) after that I went on the start menu to HP , HP photosmart premium c309g and finished install the software then restarted and it worked.  Since then the only time where I had a problem was when my computer is closing because of low battery and when I'm back from fashion 'sleep' my printer has been disconnected and the scanner n "t work so I rebooted and the printer and the scanner worked perfectly!

• Photosmart Premium C309: Faulty Error Message prevents printing.

  4-5 years used as stand-alone Copier only - NOT connected to a computer.  Was working fine, but 2 months ago got the error message "load paper into the main tray ' although the right type paper and the amount is loaded correctly.  Message and flashing lights must be cancelled manually.  Monitoring troubleshooting instructions re: loading, jams etc exactly as HP comes with paper unit.  Best Buy, a retailer, n 't printer repairs.  I followed the instructions on the page re HP online support: cleaning of the rollers - power of EXACTLY, but still does not print because the paper tray think is empty.  HP says they can't stand any more of this product.  I know that these printers are cheap these days, but it seems a waste just throw something out when the solution is perhaps a minor (but unknown!) fix.  Any ideas anyone?

  Hi @RLE41,

  Welcome to the community of HP,

  I understand your Photosmart Premium C309 gives you an error "on paper" and the printer does not pick up paper.

  Looks like you have exhausted all troubleshooting solutions available for this issue. All I can recommend is to contact HP telephone support to see about a replacement or upgrade.

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  Good luck with your printer.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.