HP Photosmart Premium C410b: could not save the scanned images

I use the HP Scan application and the error message: -.

Could not save the scanned images

appears when you try to save in a folder as a PDF or any other format.

Ironically, if I'm going by sending to the printer and then save to PDF it works!

I checked and I'm using 4.2.2 with El Capitan HP driver software

Any thoughts?

Hello

The application from HP for your printer is not compatible with El Capitan, so the output files incorrectly recorded.

In the Hewlett-Packard folder move HP Scan to the trash and empty it.

Before you install and use the HP Easy Scan application below which should save the files correctly:

https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

Kind regards

Shlomi

Tags: HP Printers

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