HP Photosmart PSC 2410xi: installing printing HP PSC 2410xi Photosmart IP router works, but not the function of scan

I just install my HP PSC 2410xi Photosmart all-in-one for IP printing via my new usaing Asus RT - 16 Wireless Router the router USB 2 connections, and it prints perfectly for my custom pc company installation Windows 7 64 ultimate.

But I can't get either Windows "Fax and Scan", "Digitization management", or my image of 3rd party software to recognize the flat bed scanner with this installation, because there seems to be no separate "Device" option that can be selected for the parameter of the intellectual property of scanning, only for the "HP psc 2400 series", than Windows easily reconizes for direct installation of USB device , "offline".

Also, if I try to select the option of "HP psc 2400 series" IP for scanning with my 3rd party software, and any choice of Twain and WIA driver is grayed out, so it can not create the profile in order to USE the scan function. And try to create a port separate Windows for the scanner function only, using the same IP address, only you will get an IP conflict problem, not creating a separate port works, anyway.

Is there a way to get the dumpster to function to work through my router IP to analysis, or will I have to change my USB cable from the router to my pc using the offline option USB hub, whenever I need to analyze something?

I must point out, that I still have to use the popular tomato, DD - Wrt, or Firmware of Merlin for extras, as a newbie, I just use the official Asus Firmware (last updated), for now.  Thank you.

Hey @technosey,

Welcome to the HP forums!

I see that you are having problems with your PSC 2410xi scanning on your Windows PC. I can help with that.

First of all, I see that you have the printer plugged into a USB port on your router. Which can cause a lot of problems and it would be better to plug directly into your PC. Once done you will add a printer via a local connection, rather than via a network connection.

Then, using this printer on Windows 7 Enterprise is going to be difficult because there is no driver available for this operating system. I found a document but that can help you troubleshoot. Install your printer using the Windows built-in driver

If this information helped you to scan then please let others know by clicking on accept as a Solution.

I hope this helps and I hope you have a great rest of your day!

Tags: HP Printers

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