HP Presario CQ61 laptop no audio from sites internet CNN, etc., w/audio player, iTunes.
HP Presario CQ61 Notebook, Windows 7 operating system.
No error message. I made no changes except for upates automatic.
I listen to myself and trying to follow the instructions in troubleshooting a netbook ACER on YouTube, when I lost audio.
Since that time, I got audio from any Web site. I found that this only happens with one of the users on the laptop. the other user has audio on Web sites. Help.
Hello
Please find the link given below might help you solve your problem.
Don't fix no sound or Audio problems in Windows
Tags: Notebooks
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Hi teacher Cheryl
Thanks for your reply.
However, I cannot locate the page you are talking about.
I seem to have lost in these areas (see * below)
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' Pilot - AudioDateVersionPreviousSize' IDT High-Definition Audio CODEC Driver 04 - 20096.10.6159.0 A ' Version: 21,02'
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Hi @stepolis,
Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your notebook Compaq Presario CQ61 and problems with a new install of Windows 10. I recommend to restore the default BIOS settings. You could restore the BIOS with this document by selecting the reload the default BIOS settings. In this way, it will look at the hardware installed on your laptop.
Please let me know how it goes.
Thank you.
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