HP printer Assistant does not work, script error

Hi, I have a Photosmart Plus B210 connected wireless to my home network.

When I try to run the wizard on the printer, I get a script error (only, not open in Notepad), as seen in this post:

http://support.HP.com/us-en/document/c03640384

To try to solve this I have done both steps of the solution 1 and 2 in this post (I'm on Vista x 64) and still have the problem.

In desparation I tried also the recommendation of this post, suggested by Erico:

http://h30434.www3.HP.com/T5/printer-networking-and-wireless/script-error/TD-p/1460221

I have uninstalled/reinstalled all the software and drivers, using the two Uninstall HP once, and using another control panel and still have the problem.

Note, printing works fine, just cannot run the wizard on the printer. Thank you for your help.

Hi scooby_doo,

I found another forum with someone with script errors, I wonder if the solution might work for you.

HP printer Assistant scipt errors

I would like to know if it works and if not I will continue to seek a solution for you.

Tags: HP Printers

Similar Questions

  • Photosmart 7520: Printer Wizard does not work on Windows 10

    My PC has recently upgraded Windows 10.  I am now having a problem with the Printer Wizard.

    Previously, I had the status display, the ink levels, scan document, check printer heads, etc.

    Now all I get is a printer configuration screen that has 3 options

    -connect a new printer,

    -convert a USB printer wireless, and

    -Add new software.

    How can I get the correct printer assistant screen to run?

    Thank you.

    Hi @AJA3,

    Thanks for joining the Forums of HP Support for a solution to your problem of HP printer Assistant.

    I understand that you use a HP Photosmart 7520 e-all-in-one printer with a computer who has recently upgraded Windows 10 and now, when you click on the printer icon to open the HP printer Assistant you get the "connect a new printer"window. " I would like to help with that.

    It is not that the HP printer Assistant does not work, but probably the printer probable network needs to be reinstalled.

    I would like to start by uninstalling all software that was installed before the upgrade to Windows 10 relating to printers. Here is a support document which can help needed - uninstalling the software of the printer (Windows).

    If you get prompted to restart the computer when uninstalling, go ahead and do the restart. If this isn't the case, restart the computer after the uninstall is complete.

    Once the computer is ready, try to use the HP printer installation wizard for installation. This tool will find the most recent version of the printer software and installation help.

    Please let me know if that solves the problem, or if you need assistance.

    Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • My printer does not work - sometimes error 41

    My printer does not work - sometimes error 41... What ever that is?

    Hi Audrey,.

    Welcome to Microsoft communities.

    From your description, I understand that you are unable to print you get an error 41.

    1. What is the brand and model of the printer?

    2. when exactly you get the error message and what is the full code error message?

    3. did you of recent changes made to your computer before the show?

    4. using a printer or wireless?

    Method 1: Run the troubleshooter

    Open the printer Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Method 2: Run the fixit:

    Diagnose and automatically fix problems printing and printer

    http://support.Microsoft.com/mats/printing_problems/

    Method 3: Follow the steps in the link:

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Please report if you are still having the problem. I'll be happy to provide you with additional options available that you can use to get this problem is solved.

  • Add-on for Print Edit does not work

    I just got my iMac cleaned for adware and now my add-on for print edit does not work. There is an error 2 - XPF to the catalog. I don't know the email address of support for developers?

    Hello

    Did you mean this extension:

    The contact details are on the right side of the page, next to the section 'on this add-on.

  • Printer spooler does not work for a single user on the network printer

    original title: very different printer problem

    I have a HP deskjet printer shared from a PC on the network.
    I was informed of a single person could not access error poped by saying "printer spooler does not work.
    I went to the services and made sure it was infact running and rebooted to be sure also restarted the RPC services as it is addictive
    Still, the user cannot print to the printer. I took the computer that has been seen issues and hung where fixed my PC and I am able to connect and print!

    If I move my computer witch would allow me to print before there where his computer is my computer prompt same error

    My idea is - what some are how a network issue, but the user can still access drives network, internet and other printers on the network

    Just not this printer

    The computer on the share is is a windows xp sp2 workstation

    The computer with the issue is any system I plug its cable Ethernet (XP anyway) I have not tried with a windows machine 7.

    My hypothesis is a bad Ethernet cable? I'm quite lost with this question at this stage.

    My next step is to hang the printer until a print area and assign an IP address and finish with the share.

    (Still not sure if it would help or not)

    Any advice is welcome thanks

    It turned out to be a bad switch. I don't understand why it did not work. All the computers had no problems other than the present even that if I swapped the ports it has made a difference.

    Hung new switch and all computers works fine now.

  • my hp photosmart C4600 Printer series does not work via my bluetooth USB 2.0 Wireless printer adapter, I run windows 7

    my hp photosmart C4600 Printer series does not work via my bluetooth USB 2.0 Wireless printer adapter, I run windows 7

    He ran once before, one of my suggestions of solution was the coil (?)  was incorrectly, but don't know how to adjust it

    Hello
    (1) have you made changes before the start of this issue?
    (2) what is the exact error message/code?
    A print spooler is software that temporarily stores the disk printing hard or in memory until the printer is ready to print. If you were expecting an abnormally long time to print a document, or if you see an error message about the print spooler, Spooler subsystem or spooler resources, you might need to change and then restart the print spooler service on your computer.

    To do this, we recommend that you save your work and restart the computer to restart the print spooler service. If you do not want to restart the computer, try these steps.

    To change or restart the print spooler service

    You must be logged on as administrator to perform these steps.

    a. click the Start button, Control Panel, click System and Maintenance and then click Administrative Tools.

    b. double-click on Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    c. right-click on the print spooler service and then click Properties.

    d. on the general tab, next to startup type, make sure that automatic is selected.

    e. If the service is not already running, under Service status, click Start and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    Additional reference:
    Open printer troubleshooter.
    Let us know if that helps.
  • 29,0 Firefox, print 'selection' does not work.

    When I select a section of a page, then use the "print" button, the 'selection' print option does not work. It is not highlighted in the print menu.

    The button "print" 'action' in Firefox 29 differs from earlier versions. Now, he opens preview print rather than going directly to the box of "native print dialog. That breaks the ability to print a 'selection '.

    My advice is to highlight the selection , then use {Ctrl + P} to start printing until Mozilla fixes the action of the "print" button in a newer version of Firefox.

  • Pavilion g6: HP support assistant does not work

    Hello

    I use HP Pavilion 2301ax with windows installed on it 8.1 g6. I tried to run the hp support assistant, but he did not run.

    The program opens, but it remains empty. It shows nothing on it, only hp support assistant is written on the top.

    After that I closed the program, a message automatically "Hp support assistant does not work. Windows is to find a

    solution for it. "Then the message disappears. Well I look forward to the it.

    Hello

    You upgrade the machine to 8.1?  You need a newer version:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&softwareitem=ob-135715-1

    Kind regards.

  • HP Support Assistant does not work

    HP Support Assistant does not work

    I got a HP Pavillion desktop product model #p6212f #AVO1OAA-ABA serial (personal information) Serice ID #010-515 HP Support Assistant Version #4.1.11.3

    It runs Windows 7 Home Premium (64-bit)

    Can you help me

    I tried your solution and it did not work and I have windows 7.

    I tried to uninstall it with microsoft to difficulty and it did not work

  • wired keyboard 600 print screen does not work

    System

    Windows XP Professional 32-bit version 2002 Service Pack 3

    Dell Vostro 400

    Intel Core 2 Duo E4500 2.19 Ghz, 3.00 GB Ram

    Since I replaced the original keyboard with Microsoft wired keyboard 600 print screen functions are sporadic at best.  Sometimes Ctrl + PRTSCN works and especially it's not.  Even when Ctrl + print screen does not work I can not copy the active window by using Alt + PRTSCN.   I have a Setup dual monitor at work so that I can have the database, file explorere and opened in a window screen and development in another email.  I tried to download the driver from the Microsoft Web site, but he says that drivers that are installed are later.  (installed on the disc that came with the keyboard)

    Other than to start Microsoft keyboard anyone elese have all the solutions to make it work?

    Hello

    Follow these methods.

    Method 1: Follow these steps to run the keyboard Diagnostics

    (a) start Microsoft Keyboard Diagnostics. To do this,
    Click Start, click run, type mskey in the Open box, and then click OK.

    (b) press several keys to verify that the keys match the keys identified in the MS Key window.

    (c) when you are finished, click exit.

    If you get no response in MS Key on your keyboard, test the keyboard on another computer

    Method 2: You can also use the on-screen keyboard and check if you are able to take screenshot.
    For more information, see this link.
    http://Windows.Microsoft.com/en-us/Windows-XP/Help/on-screen-keyboard    

    If the methods above do not help, you can contact the Microsoft Hardware support.
    How to contact Microsoft if you have questions about your hardware device
    http://www.Microsoft.com/hardware/en-us/support/contact-us

  • Printer Hp5510 crashed. Software removal - tried reinstalling. Cannot install printer Message "print spooler does not work - what's up."

    Hi all

    Need help

    Hp5510 locked

    I works fine when connected to my laptop - but-not when it is connected to Compaq Presario desktop mu

    Software removal - tried reinstalling. Failed to install.  printer Message "print spooler does not work - what's up."

    ↑ hanks

    Scott

    Consult HP printer experts found in the HP printer Forum.

  • Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

    Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

    Hello!

    the mechanic system?
    It's what has helped us to

    Open Notepad.

    Copy the following into Notepad and save it as fixme.reg

       push all the files and then save it to your desktop.

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]

    'DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27 '.

    "ImagePath" = hex (2): 25, 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 72, 00, 6f, 00, 6f, 00,------.

    74,00,25,00 5 C 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 6 D,------.

    00,73,00,69,00,65,00,78,00,65,00,63,00,20,00, 2f, 56, 00, 00, 00, 00

    'Description"="@%SystemRoot%\\system32\\msimsg.dll,-32 '.

    "LocalSystem ObjectName"=""

    "ErrorControl" = DWORD: 00000001

    "Start" = dword:00000003

    'Type' = dword:00000010

    "DependOnService" = hex (7): 72, 00, 70, 00, 63, 00, 73, 00, 73, 00, 00, 00, 00, 00

    "ServiceSidType" = DWORD: 00000001

    "RequiredPrivileges" is hex (7): 53, 00, 65, 00, 54, 00, 63, 00 62 00, 50, 00, 72, 00, 69, 00, 76,------.

    00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 43, 00, 72, 00, 65, 00, 61, 00,------.

    74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00, 6 C, 00, 65, 00, 50, 00, 72, 00, 69,--------.

    00,76,00,69,00 6 c 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 c, 00, 6f 00, 63, 00,------.

    6B, 00, 4 d, 00, 65, 00, 6 d, 00, 6f, 00, 72, 00, 79, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

    00,65,00,67,00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00,------.

    73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00, 6f, 00, 72, 00, 69, 00, 74,------.

    00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00,------.

    65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00, 6 d, 00, 61, 00, 6e,------.

    00,65,00, 6F, 00, 74, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 C, 00, 65, 00, 67, 00, 65, 00,------.

    00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,------.

    00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 53, 00, 65, 00, 63, 00, 75, 00, 72, 00,------.

    69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00,------.

    00,53,00,65,00,43,00,68,00,61,00, 6F, 00, 00, 65, 67, 00, 4F, 00, 6f, 00, 00, 69, 74, 00,------.

    66,00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53,------.

    00,65,00,50,00,72,00, 6f, 66, 00, 00, 69, 00, 6 c, 00, 65, 00, 53, 69, 00, 00, 6F, 00, 67, 00,------.

    6 c, 00, 65, 00, 50, 00, 72, 00, 6f, 00, 63, 00, 65, 00, 73, 00, 73, 00, 50, 00, 72, 00, 69, 00, 76,------.

    00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 49, 00, 6 D, 00, 00, 65, 70, 00,------.

    72,00,73,00, 6f, 00, 6F, 00, 61, 00, 74, 00, 65, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

    00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,------.

    47.00, 6 c, 00, 6f, 00, 62, 00, 61, 00, 6 c, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00, 65,.

    00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00, 6F, 00, 50, 00,------.

    72,00,69,00, 6 d, 00, 61, 00, 72, 00, 79, 00, 54, 00, 6f, 00, 6 b, 65, 00, 00, 6F, 00, 00, 50, 72,------.

    00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 52, 00, 65, 00,------.

    73,00,74,00, 6f, 00, 72, 00, 65, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

    00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00, 73, 00, 65, 00,------.

    51,00,75,00, 6f, 00, 74, 00, 61, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

    00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00, 6f, 77, 00, 00, 6F, 00,------.

    50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 54,------.

    00,61,00, 6B, 00, 65, 00, 4f, 77, 00, 00, 6F, 00, 65, 72, 00, 00, 73, 00, 68, 00, 00, 69, 70, 00,------.

    50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 C,

    00, 6f, 00, 61, 00, 64, 00, 44, 00, 72, 00, 69, 00, 76, 00, 65, 00, 72, 00, 50, 00, 72, 00, 69, 00,------.

    76,00,69,00, 6 c, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 42, 00, 61, 00, 63, 00, 6 b------.

    00,75,00,70,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00,------.

    00.00

    "FailureActions" = hex: 84, 03, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 00, 00, 00, 14, 00, 00,------.

    00,01,00,00,00, c0, d4, 01, 00, 01, 00, 00, 00, e0, 93, 04, 00, 00, 00, 00, 00, 00, 00, 00, 00

    Go to your desktop and double-click the file name fixme.reg

    Restart the PC and try to install the updates again

    or

    Click Start.

    Type regedit in the search field and press to enter.

    On the registry change windows click on file and select import.

    Navigate to the location where the fixme.reg file and select the file.

    Click ok on the windows screen once the registry is merged successfully.

    Restart computer and check if updates installs.

    * We had system mechanic and I uninstalled it since I discovered that it corrupted my windows installer.

    Hope this helps

    Microsoft KB article

    http://support.Microsoft.com/kb/2642495

    Thank you!

    Makoi

  • Windows Defender does not work: encounteredan error: 0x800705b4

    I can't activated the windows Defender. I get this message:

    Windows Defender does not work: encounteredan error: 0x800705b4. This operation returned because the time limit has expired.

    What do you use for your antivirus protection? Windows Defender is not necessary if you use AVG, Microsoft Security Essentials, Norton or McAfee. These AV programs have their own antispyware component builtin and allows you to disable Windows Defender by design.

  • Windows 7 slow down and MS security essential does not work with error "0xc0000185.

    My PC does not work well.

    I use Windows 7.

    When I tried to open it, it will take at least 5 minutes before turning into log in page. and after I entered my password again 5 minutes to load.

    When I connect successfully my essential security MS does not work with error "0xc0000185"... then my Explorer windows always crashing.

    After each action I did it takes time to load... also, I tried to turn on my Defender, but unable to locate... I also tried to analyse using malware bytes, but it also shut down the application...

    Help, please. I need all my files...

    Thank you.

    Hello

    Windows Defender is disabled by default when you use MSE and nothing to worry about.

    Analysis of Malware in Mode safe mode with networking.

    Download, install, update and scan your system with version free Malwarebytes AntiMalware and if necessary do in Mode safe mode with networking:

    http://www.Malwarebytes.org/products/malwarebytes_free

    'Advanced options boot (including safe mode).

    http://Windows.Microsoft.com/en-us/Windows/Advanced-startup-options-including-safe-mode#1TC=Windows-7

    _______________________________________

    And also scan with the free version of SUPERAntiSpyware

    http://www.SUPERAntiSpyware.com/download.html

    SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms. SUPERAntiSpyware features many unique and powerful technologies and removes spyware threats that other applications fail to remove.

    SUPERAntiSpyware Free Edition does not include blocking in real time or scheduled scan.

    ______________________________________

    It is a very good program to scan your system to remove adware, etc.:

    http://www.bleepingcomputer.com/download/adwcleaner/

    AdwCleaner is a program that finds and removes the Adware, toolbars, potentially unwanted programs (PUP) and browser hijackers from your computer.  Using AdwCleaner you can easily more of these types of programs for a better user experience on your computer delete and while browsing the web.

    _____________________________________

    And just to be sure, nothing is lurking in the background:

    'TDSSKiller Rootkit Removal Utility download for free'

    http://USA.Kaspersky.com/downloads/TDSSKiller

    See you soon.

  • Canon mp530 printer/scanner does not work since the latest version of windows update

    from the windows of the last update my printer scanner does not work. He says I have no installed printer. even if its there in my device list. Ive spoke at length with Canon support and they are sure it's a matter of windows.

    any ideas?

    Hello

    After windows update did you check in Device Manager is there any yellow mark on any driver?

    Go to the device by right clicking on computer Manager and manage

    Right click on the yellow camera brand > properties > details > click on description of the device > select hardware ID

    Let windows to be opened and take note of the VEN ID and DEV ID

    Go to the browser and go to Pcidatabase and put the VEN ID and see who exactly the driver required

    Look for the driver at Google or bing or other for a good

Maybe you are looking for

  • Can't access Itunes Store

    I have a laptop Lenovo G570, running Windows 10 upgrade Windows 7 home Intel i5 proccessor, 8 GB of ram, Intel GPU 12.4.3 ITunes Basically what is happening, it is that when I try to connect to the Itunes store, Itunes stops working, I get a Windows

  • Nested loops For

    Hello guys,. Am a beginner, so can someone help me with this problem. This is the sequence Table 2D-> indexed by a table 2 x 2-> find the Max and Min difference in table 2 x 2-> result item must be compared with the participation of entry each array

  • How can I load or restore my original profile due to the absence of issue of the original rights of Windows?

    How can I load or restore my original profile due to the absence of issue of the original rights of Windows? My XP version is original and can not finish loading registry.

  • Go Wireless N worth it?

    I currently use a WRT54G Router to use domestic base - e-mail, web surfing, occasional downloads.  I am currently getting 54.0 Mbps signal strength excellent with the 54G  Beach is not a problem.  Will see a difference in speed if I switch to the ada

  • i18n type obsolute

    Hello BB devs My application is almost completed and ready to be packed. But I can't get the app to be internationalized. I have 2 different web URL for 2 different languages. So I put them in my Application.ts and Application_fr.ts. The name of the