HP printer not recognize computer

I have problems with the installation of my HP Photosmart C6180. I am trying to connect the printer to my PC via the USB port, but my computer does not recognize the printer as being connected. The printer is on, and I know that the USB ports work because the other USB devices are recognized.

I downloaded the drivers for this printer from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&product=1153494& so I don't think it's a driver problem.

in any case, my computer is running WIndows XP Home Edition SP3. I hope there, can someone help me!

Looks like it was a defective cable. Replaced it and no problem. Thank you!

Tags: HP Printers

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