HP printers: Solution: can't print Microsoft Office documents, or print documents disappear in Windows 7

Dear all,

If you come across printing number where you will be not able to print only Microsoft Office documents or print documents disappear in Windows 7.

It is caused by changes to security settings on the user's profile. You can either create a new user, login with the new user profile to the printer

Or disable UAC from the control panel and reboot the PC. Here are the steps for Configuring UAC

http://Windows.Microsoft.com/en-us/Windows/turn-user-account-control-on-off#1TC=Windows-7

Hope it helps

Good impression.

Thank you for taking the time to post this solution.

I was pulling my hair out for several hours now and it worked like a charm.

7640 was printing test print, .pdf and Notepad files but it wouldn't print anything from office, chrome, firefox or thunderbird.

Power Googling finally turned to the top of your message and I have not seen anything to suggest it is common knowledge, but I think this problem is quite regular, so I hope others find your post.

See you soon,.

j

Tags: HP Printers

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      Collapse this includes this image

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