HP probook 450 g2: hp simplepass does not

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• Pavilion Dv76b01tx A3E26PA #ABG: HP simplepass does not

  Hello.

  Last week, I reinstalled windows on my laptop and now HP SimplePass does not work. I tried to use v6.x and when I tried to configure to use a fingerprint to open a windows session, he said that my password does not correspond to (I made sure that I typed in correctly). I've updated to v8.01.11 and I get even an option to use a fingerprint under a windows log in. I tried to uninstall/reinstall simplepass and drivers of fingerprint readers, nothing helps. According to windows validity sensor is not available, but it manifests itself and the drivers are up to date.

  He worked for 2 years before that, but now it doesn't. I have searched all over the internet to find an answer, but nothing has worked.

  Someone at - it any other ideas?

  Data sheet:

  Pavilion Dv7 6b01tx

  p/n: A3E26PA #ABG

  Windows 7 64-bit SP1

  Thank you.

  Oops, I thought I had drivers up to date sensor, but when I installed the HP Support Assistant he told me otherwise. After installing the drivers, it is now working very well.

• SimplePass does not work for Web sites after the receovery system

  I recently did a recovery plant system overall condition,

  SimplePass works for the windows logon, but not for Web sites more... no invites her to save new sites when passwords are entered finger print OR interrogate the user on sites that are entered manually.

  I also tried importing my saved identity still no website

  SimplePass 2012 version: 5.3.1.7

  Laptop model: DV6 - A6Y01UA

  CW,

  You did not include the version of your operating system: Windows 7 I guess because you have been deported back to a very early version of the HP SimplePass.

  You must consider that you may have a version of your fingerprint driver that is appropriate (fairly recent) to run a newer version of HP SimplePass.  The fact that the old version SimplePass does not at all suggests that you run the version of the driver 4.3.118.0 - this version of the driver is not compatible with subsequent revisions of the SimplePass software.

  Reference

  HP Pavilion dv6-6c15nr Entertainment Notebook

  • Fingerprint drivers

  If your version of the driver (for your OS) is equal to or newer than those listed here, chances are that you can keep your current licence.

  If your current driver is older than the driver for your operating system,

  then: download and install yet the driver of fingerprints for your operating system.

  sp58834 validity sensor V 4.4.232.0 Win8

  validity sensor V 4.3.205.0 Win7 sp55109

  [Devices]

  USB\VID_138A & PID_0018 = "validity sensors (WBF) (PID = 0018)" "

  ------------------------------------------------------------------------------------------------------------

  • Find, open, and follow the procedure described in the file named:

    Simple Instructions for upgrade HP SimplePass

  • Think about it: If you try to update to the recently released Omni SimplePass program, you will NOT be able to use your webcard .tsd file to import your webcards (websites and passwords) in the new version of SimplePass.  The Omni of SimplePass version is NOT compatible with previous versions of the HP SimplePass program.

  ==========================================================================================

  Finally, you might take a look at the Web page of your computer (under the reference above)-check to other drivers or software that you can update.

• error message indicates that the new 450 turbo label printer does not support the type of paper 119

  error message indicates that the new 450 turbo label printer does not support the type of paper 119

  Contact the society of the printer.  There is nothing that Microsoft or Windows, can do to force the printer to accept a type of paper, though it says it will not accept it.

• I have laptop (hp probook 4520 s), the touchpad does not work. How can I turn it back on it?

  I have laptop (hp probook 4520 s), the touchpad does not work. How can I turn it back on it?

  This is a question which would probably respond by HP support, because it isn't really a Windows problem.

  Are you sure that the touchpad is not just turned off? Many laptops have switches, power switch, so you can rest your palm while typing one is not worry by pressing the key.

  Sometimes, there is a button above the key, a key on the Ko, or some have a stain on the pavement you waiting/tap/double tap/etc. to toggle the pad.

  If not, you could try to go on the site of HP and DOWNLOAD/reinstall assistance the SW for the touch pad.

• HP SimplePass does not work on Hotmail/Outlook, but work on other sites? (webcard broken?)

  Hello world

  I use a HP Pavilion dv6 notebook pc with Windows 7 Edition Home Premium and I have currently the 5.4.0.402 HP SimplePass version installed.

  I use SimplePass since I bought this laptop and it has always worked well for me. Now suddenly it seems SimplePass does not recognize Hotmail/Outlook as a login page (than that makes sense?)

  Whenever I visit outlook.com now simplepass do not ask me to slide my finger. Whenever I connect to a new simplepass (non-registered) e-mail address don't ask me whether I want to save. It still works on other sites as well (for example, facebook and this forum)

  I looked around the forums and found this post to be the most promising:

  Promising position

  However, I have tried all the suggestions in this post, and it still doesn't seem to work.

  SimplePass Web page offers little assistance, saying that I need to upgrade to the version of windows 8 first and see if that helps. (but I have fear of the version of win8 will have even more problems because I use win7..?)

  The strangest thing is that it used to work. I don't know what I could have done it spoil. The only thing I can think is that I might have deleted some of my history/cookies? I don't know if this would affect SimplePass, but then why would it still work on facebook and other sites... ?

  In any case, I really hope there is a solution to this problem. Any help is very appreciated!

  Hi again,

  Thank you for trying to help, I really appreciate it!

  I thought he could change from hotmail/outlook and so I've tried to make the webcard with www.oulook.com , and www.hotmail.com and even the https://login.live.com/login.srf?ettc... the site where you end up when you go to two sites... Does not work either...

  However! As of today, it started working again! I think it has something to do with one of the updates from HP that has recently settled on my computer. (the simplepass bar is black instead of yellow, every time he suggests sliding me my finger)

  With the update my hotmail webcards seem to work perfectly again, then BRAVO!

  Thanks again for the help!

• HP simplepass does not work on my windows 7 Home premium.

  Original title: hp simplepass does not work properly. my os is windows 7 home premium. it did not work properly., but the program does not start

   

  I use a hp laptop pavilion dv6 series. the hp simplepass 2011 program was working properly. but now since a few days it doesn't. also, the extension simplepass crashes at run time. the program is also not opening. What should I do?

  My os is windows 7 Home premium.
  Hello
   
   
  1 did you changes to the computer before the show?
  2. what happens when you try to open the program?
  
   
  Try to open the boot program and see if that helps.
  Reference:
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
   
  Note:
  After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
   
   
  If the article above is not enough, you can contact Hp for assistance.
  http://h30434.www3.HP.com/

• HP Simplepass does not work in Google Chrome after chromes released 29.0.1547.66 on seven 2

  PRODUCT DETAILS

   

  Product name: HP Pavilion dv6 Notebook PC

  Product number: LM720AV

  Operating system: Windows 7 Home Premium 64-bit Service Pack 1

  Version of Google Chrome: 29.0.1547.66

  HP Simplepass version: 6.0.100.252

  DESCRIPTION OF THE PROBLEM

  HP Simplepass does not work in Google Chrome after that chrome stable release 29.0.1547.66 September 2

  Hello

  I use HP Simplepass in google chrome for the last two years. HP Simplepass and chrome is a good combo and the very useful software which helped me a lot. Everything was going well until the chrome to date has been updated with its latest stable version 29.0.1547.66. Now hpsimple pass does not work. I tried to re install chrome and hpsimple pass, even I tried the factory reset but nothing has worked. Hpsimplepass works with Internet explorer, but not with chrome.  I simply want to hand broken without hpsimplepass in chrome. someone please help me solve this problem.

  -Josiah

  Hello

  different versions of Chrome require a different version of the SimplePass. You can see the version for two in programs and features. It is very important and useful for checking, because if it is possible, you will want to avoid t

  o of course it was a big Chrome update that caused it. AuthenTec (3rd part - is no not part of HP) will have to make changes that work around all that has changed with the new version of Chrome. It's already happened and it will happen periodically, with any extension. As Chrome updates, extension developers make changes to follow.

  I'm here to help as much as I can. Obviously, I can't re - write software SimplePass Authentec so my help will be limited. Support to AuthenTec site gives these instructions for how expansion (logon Web) does not work correctly.

  Basically,.
  1. update both - you all have updated to Chrome. If you have an older version of SimplePass, the latest version of SimplePass is 6.0.100.272.

  2. make sure that the logon Web extension is enabled. I think that everyone has done it, but check just in case the update of Chrome can be disabled.

  3. the screenshot of Authentec support siteChromeIssue.jpg

  else there (re-create the user database).

  Then of course, there was a big Chrome update that caused it. AuthenTec (3rd part - is no not part of HP) will have to make changes that work around all that has changed with the new version of Chrome. It's already happened and it will happen periodically, with any extension. As Chrome updates, extension developers make changes to follow.

  I'm here to help as much as I can. Obviously, I can't re - write software SimplePass Authentec so my help will be limited. AuthenTec gives these instructions support site for how expansion (logon Web) does not work correctly.

  Basically,.

  1. update both - you all have updated to Chrome. If you have an older version of SimplePass, latest version of SimplePass is 6.0.100.272.

  2. make sure that the logon Web extension is enabled. I think that everyone has done it, but check just in case the update of Chrome can be disabled.

  3. screenshot the site of Support of Authentec

• ProBook 450 G0: 10 Windows will not sleep or Hibernate or start properly

  Hello!

  Hello!

  Recently I did a clean install of windows 10 and I have a problem I forgot my past experience with this version of windows: my system is unable to go to sleep (or he can't wake mode 'sleep') or Hibernate.

  Example of situation: I put the system to sleep, it shuts down (the power button blinks always - it's what he does when the laptop is in sleep mode) and when I press the power button (or click on my mouse) system does not. Either he starts as a fresh start (as no "sleep mode" has never been there) or the screen goes black, stay like that for a while and then stops (and, of course, when I open it again it is like a new beginning).
  I never met such a problem on all other versions of windows. I did almost (if not all) of the suggestions and tutorials on the internet about it. The BIOS is up to date, so is my driver chipset with the rest of my drivers. Is it possible to fix this? It's the only thing that will make me return to windows 7.

  HP ProBook 450 G0 with:

  Intel Core i7-3632QM

  Graphics Intel HD 4000 / AMD Radeon HD 8600 / 8700M

  8 GB RAM

  SSD 240 GB KINGSTON SV300

  PS: I found this link where I discovered that the decommissioning of the bios to an older version would work, but I can't find versions older for my laptop.

  I have not upgraded to Windows 7 to 10. I did a clean install and I manually installed the drivers for the AMD and Intel video hardware.

  I found how to solve this problem by making this upgrade of repair: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085
  Someone who has the same problem, I had perhaps try this method, as any other internet method did not work for me.

  Thanks anyway for your answer!

• HP Probook 450 G2: HP SimplePass Identity Protection - 450 G2 Windows 8.1Pro 64-bit software

  I have valid drivers installed on this machine is able to find HP SimplePass Identity Protection software for my HP ProBook 450 G2 running Windows 8.1 64bits.

  Can anyone help?

  Hello:

  For your model, you use the Client Security Manager program in order to use the fingerprint reader.

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827 & swItemId = ob_137702_1 & swEnvOid = 4158

  If you don't want to use this program, you can try the security software simple passage of a related consumption model.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-137753-1 & CC = US & DLC = in & LC = on & os = 4158 & Product = 7174370 & sw_lang =

• HP Probook 470 G1 - FN key does not!

  Hello!
  
  First of all, sorry for my bad English language.
  
  I just bought new computer HP Probook 470 G1, and I can't do the Fn F7/F8 or F9/F10 command which is useful for the brightness and volume of work.
  Does not work when I press FN + F3 computer go to the mode "sleep", but other functions. I tried to download HP Quick Launch Buttons (International) , HP Softpaq Manager Donload, try changing the options in the BIOS and still nothing...
  
  Someone has an idea how to make these buttons work? I'm going to lose my mind...
  
  Thank you everyone for help!
  
  EDIT: I use Windows 7 ultimate x 64, if that helps.

  Hello @MHorvat9 ,

  Thanks for posting on the HP Forums!

  I understand that you have a problem with your laptop. However, since it is a commercial laptop, you should post your question on the map cell of the HP Enterprise Forumsfor a better answer.

  Have a wonderful day!

  Mario

• HP Probook s 4540 DVD burner does not recognize blank disc

  Hello

  I have a 4540 s HP's Probook.  Windows 7.

  When I insert a CD or a blank DVD, it no longer recognizes.

  The Player keeps just ROAR and stop.

  Windows Media does not see disk space either.

  I downloaded and ran this fix attempt

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  And I get

  Problems found

  Matthewf

  Please see the document

  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/troubleshootDisplay/?sp4ts.oid=5229455&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03280697-3%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  Update Sofware reboot and try burning again

  Application CyberLink PowerDVD

  http://ftp.HP.com/pub/SoftPaq/sp64501-65000/sp64647.exe

  Software CyberLink Power2Go

  FTP://www.Compaq.com/pub/SoftPaq/sp64501-65000/sp64740.exe

• HP Probook s 4540: fingerprint reader does not

  Hello

  Problem: fingerprint - Windows journal reader under does not have the ability to connect via the fingerprint reader.

  Overview: after installing the drivers of the fingerprint on the HP site and thanks to the HP protection tools to register successfully to fingerprints, I tried to log in via this method, but the Windows Connect screen does not display this option. Device Manager correctly identifies and shows the fingerprint sensor - however, the Control Panel does no detection of biometric devices.

  I really need help with this problem. Details of what steps I took trying to make the scanner work are given below.

  Specs:

  1) 4540 probook s

  (2) Windows 7 64 bit

  (3) i5 - 3210 m, 1 GB Hd 7650 m, 4 GB at 1333 Mhz, 750 GB 5400 RPM, VFS 491 fingerprint reader.

  Details of the problem and the steps of my work to install the drivers:

  After a new installation of Windows 7, I went on the site of HP driver to download the latest drivers for Probook s 4540:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...

  I installed the drivers in roughly in this order:

  drivers ethernet controller 1) realtek.

  drivers audio 2),

  (3) the chipset and USB 3.0 drivers (but not the Intel MEI driver)

  (4) Intel video driver: a problem such that the pilots were not allowed to install. After you disable switchable graphics in the bios, I was able to get these drivers to install.

  (5) AMD video drivers: installed after graphic driver intel HD - installed but Catalyst Control Center was not displayed. Then I reactivated switchable graphics in the BIOS, re-installed these drivers and CCC was now available.

  (6) support for HP keyboard shortcut

  (7) HP Universal camera driver

  (8) fingerprint sensor fingerprint validity

  (9) Synaptics Touchpad driver

  (10) Atheros wifi & bluetooth

  (11) Jmicron card reader

  After driver installation, I installed the HP protection tools. According to request a reboot of the PC, which I did-, he asked for the setting up security etc... Part of this pocess was the registration of fingerprints - successful. However, log off / restart of windows, an option to connect with the fingerprint reader does not appear in the Windows login screen.

  I open the control panel and found there wasn't that no biometric device only tab, even if the Device Manager showed biometric sensor, device and validity (VFS 491). I then uninstall HP protect tools and driver validity sensor fingerprint, and made sure that these services are running:

  -Credential Manager

  -Remote Procedure Call (RPC)

  DCOM Server process Launcher-

  RPC end point mapper-

  -Windows Biometric Service

  Plug-and-Play

  Then as suggested in another post on the forum, I installed first of all this:http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe , then the drivers of the validity of 4540 s drivers page, then HP protection tools.

  After the reboot HP protect tools as before to register my fingerprints, but still no windows login prompt came to connect with fingerprints. However, a change after installtion of http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe that has been in Control Panel it is now a tab for biometric devices. However, it is said that windows did not find it all installed biometric devices. A picture is attached showing the Device Manager and Control Panel!

  Please HP offer a solution. Thank you!

  

  OK problem solved. I don't know if it is related to the HP windows 7 system essential updates driver installation and Intel MEI or not - but I install these.

  What has really worked probably was it - > install the drivers of fingerprint and then the HP protection tools. Once rebooted, open HP tools protect, then return to the administration in the lower right corner-> the administration Console-> increase of security system-> tick windows login security and your done. Now, you will be able to connect through fingerprints registered.

• Since installing simplepass, does not recognize my windows password

  After a windows upgrade (one of the so many) all of a sudden I have to enter a pin code to access my work pc.  So I enter a PIN code, and everything's fine.  The yesterday that I update simplepass screen so that the PIN is not necessary for, sign in, and now I can't on my pc because it does not recognize my password of windows, which by the way, it was empty.  I am at a loss to know what to do without losing all my data.  Can anyone help.

  Hi there @rainsley

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you are having problems after an upgrade, with the Simplepass software. I am happy to help you with this, but I need more information. Please post the complete product and the operating system running on your laptop. Check out the following, if you need assistance with this information.
  How can I find my model number or product number?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  As you mention that the problem started after an update/upgrade, maybe you could try a system restore to a point before the problem started:
  Using Microsoft System Restore (Windows 7)
  Using Microsoft System Restore (Windows 8)

  In the case otherwise fund the following pages, for the one that applies to your system.

  Troubleshooting a (Windows 7, Vista, XP) fingerprint reader
  A (Windows 8) fingerprint reader troubleshooting
  Using the HP SimplePass (Windows 7, Vista) fingerprint reader
  Using the HP SimplePass (Windows 8) fingerprint reader

  See the following download SimplePass if necessary:
  HP SimplePass Identity Protection software

  I hope this helps.

• Pavilion dv6-3080si: HP Simplepass does not display a logon to the internet connection screen

  I use the Pavilion dv6-3080si. After a clean install of WIN 10 pro I installed HP fingerprint reader and the HP Digital Persona of HP simplerpass driver & software for my portable computer product number (HP identified automatically the product). There is no problem to connect my laptop. However, when I try to configure the password for Web sites, such as for example my Bank, it does not work. There is a small icon that appears to scan fingerprints, and he said "It is not a logon screen" though I am to the logon screen.

  Some recommendations published by members of Forums Support HP, I installed the version of HP 4.5.228.0 and worm 6.0.10.276 Simplepass fingerprint reader and even once, I found myself with the same problem. No idea why it doesn't work? Is there a problem with Win 10 and IE 11?

  Thanks for you help. However, I installed Authentec simplepas worm. 8.01.11 sp 66143 and fimgerprint player ver 4.5.228.0 MS 66110. Everything works perfectly now.