HP Probook s 4530: HARD drive crashed - no possibility of recovery of windows 7

Dear Sir

A few weeks ago my hard drive crashed, it was not possible to repair the HARD disk, so I ordered a new HARD drive.

I thought that I was able to download and install Windows 7 onto the new HARD drive with the product on the back of my laptop, but when I try to download it from the Microsoft Web site I get a message saying that there is a problem with the request for approval. In further research, this can only for commercial versions, not pre-installed versions.

So, how can I get Windows 7 now on my laptop?

Product: Laptop HP 4530 s

Series: CNU1263BN9

OS: Windows 7 Home Premium (x 64)

If I need to provide more information please let me know.

Kind regards

Mayuur

Hello:

You will need to contact HP in the country you live in and order a set of recovery discs for your laptop.

Have the serial number handy to give to the customer service rep.

http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

Since you have a notebook of class business, contact the business support section.

Tags: Notebooks

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