HP ProBook s 4710: Bluetooth missing on HP ProBook 4710 s (Windows 7 64-bit) - Intel WiFi - Link 5100 AGN
I have a strange problem:
I have two HP ProBook s 4710 here in front of me. The two "seems" to have the same hardware inside (I don't see any difference on the stickers in the back).
I have install both of them with the same USB with Windows 7N 64-bit.
After the installation is complete (no additional driver installed).
the first bluetooth ProBook has
the second bluetooth ProBook has NO!
I checked the BIOS, every two active a bluetooth settings on both.
WLAN works on both.
On the first s I can also install the bluetooth drivers latest, on the second, I can't. Always the message occurred ("no device was detected. Make sure that... »).
Device Manager indicates, the two ProBooks Intel WiFi - Link 5100 AGN, the first s also Bluetooth-device listed, the second of not.
What the hell is going on here?
It is very strange because the HP Wireless Assistant software is registered directly on the support page and driver 4710 under the solutions section.
If this is the case, try the latest HP Connection Manager software which does the same thing the software assistant wireless.
Here's the theory behind your dilemma (except radio BT died).
This laptop once had the connection manager (since the software assistant Wireless does not) installed, and you can use this software to individually disable bluetooth or devices rather than using the wireless button wireless.
I guess that for example, turn off the stereo bluetooth with the connection manager to save a small amount of battery power, which increases the time before having to recharge the battery. But you can still use the wireless.
The hardware button turns both off the coast.
The big problem is...
If none of these devices are turned off by the wireless assistant or the connection manager software and that you reinstall the operating system or to update or other, wireless or bluetooth devices do not appear in the Manager of devices as if they are dead or don't exist.
And what makes this more puzzled, is that if you check the BIOS, you will see that they are present and active!
The only way to make them work again, is to turn them on by using the Deputy Director or the wireless connection software.
This is why it is absolutely essential to ensure that these devices have been turned on before you reinstall the operating system.
For those people that upgrading to W10, none of these programs work on W10, so if the BT has been disabled, the user must return to W7, activate the bluetooth, uninstall the connection manager or the wireless assistant software, reboot, ensure that the device is always on and then upgrade to W10.
Here is the link to the software of the support page for your laptop connection manager...
If this doesn't work or the other, I suspect that the BT module does not work (all hardware failures).
I need MS Bluetooth Enumerator to give window 7 32 bit.please the link for the download.Hi Nicolas,Thanks for posting your question in the Microsoft Community forums.The description of the problem, I see you want to install the Bluetooth on Windows 7 enumerator.Provide us with a few details in order to better understand the issue.1. What is the number of brand and model of the computer?2. what exactly is the problem you are having with the Bluetooth device?3. do you receive any error messages?Note:
Microsoft Bluetooth Enumerator comes into play when you connect the Bluetooth device unless the coach in which Windows 7 automatically installs the driver.After that Windows detects the Bluetooth device, it is controlled by Microsoft Bluetooth Enumerator and not the third-party driver.Here's a way to install the Bluetooth driver released by the manufacturer to resolve the problem. I suggest trying the steps and check if that helps.Method 1:I suggest you to rename the %WINDIR%\inf\Bth.inf to Bth.bak before you install or reinstall the battery or third device.To rename the file, follow these steps:(a) click Start, click run, type %windir%\inf in the Open box, and then click OK.(b) right-click Bth.infand then click Rename.(c) Rename Bth.inf to Bth.bak, and then press ENTER.Method 2:Download and install the latest version of the driver Bluetooth of the manufacturer's Web site.Method 3:
If the problem persists, I suggest you to update your Bluetooth driver on the manufacturer's Web site.(a) click Start, typedevmgmt.msc in the Open box and then press on Enter.(b) locate the device.(c) right click the device and then click on Update driver.(d) follow the steps that appear on the screen in the Hardware Update Wizard to specify your own driver for the Bluetooth device.Reference: Updating a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctlyLet us know the status of the issue after you perform the troubleshooting steps. If you need additional help or information on Windows, I'll be happy to help you. We, at tender Microsoft to excellence.
I used my HP ProBook 4530 s with 64-bit Windows 7 and Internet Explorer 8 (IE8) installed for 2011 with no problems.
Recently I upgraded Windows SP1 and IE10. Everything works well except one thing.
When I run IE10, open a few tabs and hoover my mouse on the icon IE10 so that it shows the small windows semi-transparent my PC crashes.
It shows the blue screen with PAGE_FAULT_IN_NONPAGED_AREA message caused by the igdpmd64.sys driver.
(1) I found in the HP forum post "BSOD on HP Envy14t igdpmd64.sys".
I followed the recommendation of uninstall KB2670838.
However after restart of PC the IE10 disappeared and IE8 is back to life.
I've updated Windows then tries to block the installation of KB2670838, but it was impossible since KB2670838 was not indicated on the list but somehow "installed in the background.
So I was at the point of "all works fine except one thing.
(2) I found another post on the forum who recommended to upgrade the driver igdpmd64.sys.
I went to: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5060881&swLangOid=8&swEnvOid=4058
Choose: Drivers - Graphics (3)
Downloaded the new Intel Graphics Kernel Mode Driver 18.104.22.1689 2012-02-22
However during the installation process, I received a message (2A):
"This computer does not have the minimum requirements for installing the software.
I called HP support who advised to install the previous version of the driver.
I did, but got the same message (2A)
I called HP support once again who advised to install the driver from the Intel page.
(3) I went to: https://downloadcenter.intel.com/search?keyword=Intel%c2%ae+Q45+Express+Chipset
Downloaded: Intel® Graphics Media Accelerator Driver, Windows 7 * 64, Windows Vista * 64 (exe)
version of the driver 22.214.171.124.2869 (126.96.36.19969) for Intel® integrated graphics.
However during the installation process, I received a message (2A).
I have no more ideas. Could someone help me please?
I know it's weird that I reply to myself.
HP support advised me to install the ATI video driver and Control Panel
He helped :-)
Thank you HP support Poland
Here is my variation on the theme "no audio".
This laptop was purchased in early July 2012 has worked well for a few days, then there was no audio output at all - no speakers or headphones via browser, iTunes or any other application. In Device Manager, I noticed there are two separate features in the 'audio controllers, video and game. We're "IDT high definition audio CODEC" and the other is simply "high definition Audio Device."
I searched this forum and tried many suggestions, including the update of the BIOS, driver uninstall/re-install and restore drivers - no luck. Sometimes I'd get audio, sometimes not. Now I have disabled the "high definition Audio Device" and this seems to have solved the problem. I was doing an audio output for the last 24 hours, even after sleep and restarts.
My question is this: can I just uninstall the "high definition Audio Device?" This seems to be the origin of the conflict.
Thanks for your help.
You have a great day too, Howard.
You can click on any post feel you better solved the problem. IMO, you pretty much solved yourself with your first message.
I have to tell you what was the other audio device.
Just click the box "Accept as Solution" black at the bottom right of any post.
I can't operate the Bluetooth device on HP 15 g009ax G8D85PA, (windows 7 64-bit). need the driver for the same thing.
You need this BT driver for this wireless card.
http://h20566.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?spf_p.tpst=swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3DswItem%253Dob_126765_1 & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken
I use a laptop (4530 proBook s), with Windows 7, 64-bit and in Device Manager I get a yellow exclamation in the network controller even after downloading and installing the respective driver Atheros / Realtek Wireless LAN driver (s). The packacge driver extracted himself, and there is no confirmation of the installation of finishing.
The problem started after an update of the BIOS by the wizard of support from hp on my pc
Here is the link for the driver you need for your wireless card.
I can't find the bluetooth drivers from hp 15-g009ax for windows 7 64 bit
Here's the W7 BT driver and software you need for this card...
When I want to install the bluetooth driver laptop Dell Studio 1555 with windows 7 64 bit partly Active switch Bluetooth wireless to help I click F2 to activate bluetooth & wireless, but it does not work.
mobility of Windows, I'm running Center wireless on & off but still poblem will solve
I downloaded driver from the site Web of dell and match with my laptop
Please help me.
1. what happens when you try to connect to the Bluetooth?
2. What is the exact error code / message?
3. were you able to connect via Bluetooth before the show?
4. What were the recent changes of hardware or software that are performed on the computer before the question?
Please follow the links below to solve the problem.
You may need to make your computer discoverable to Bluetooth devices, or configure Windows to notify you when a new device is trying to connect to your computer. To do this, you need to control how your computer pairs with (connects to) Bluetooth devices.
To control how your computer pairs with Bluetooth devices
(a) open the control panel by clicking the Start button, then Control Panel.
(b) in the control panel search box, type Bluetooth, and then click Change Bluetooth settings.
(c) in the Bluetooth settings dialog box, click the Options tab and do one of the following:
To make your computer discoverable to Bluetooth devices, select the check box for allow Bluetooth devices to find this computer.
When a computer active Bluetooth device is in discoverable mode, it broadcasts a wireless signal that allows it to be detected by other Bluetooth compatible computers or devices. This is sometimes called pairing mode.
Add a Bluetooth device or other wireless or network device: frequently asked questions
If the previous step fails then check and make sure that the Bluetooth function is running on the computer
(a) click Start reducing this image enlarge this image, type services.msc in the search box and press enter
(b) right click on the Bluetooth support service, and then click Properties.
Make sure that the service status is set to start and service type is set to automatic.
For more information,.
Latest version of the driver for Studio 15 (1555( )
Expand all and search under network Wireless 370 Bluetooth minicards (188.8.131.5200, A01)
The problems with Bluetooth devices
(Applies to Windows 7)
I hope this helps.
I installed Win7 64-bit in the brand new laptop HP 15 D050SM who came without any driver.
Pilots were mostly found at http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=6786... and they are installed successfully.
The only factor that is missing is the Bluetooth driver, and the driver Qualcomm Atheros QCA9000 series Bluetooth 4.0 + HS Driver for Microsoft Windows , I downloaded from the webpage mentioned above, does not work. During installation it says that the device is unplugged and that the installation cannot be completed successfully.
What can we do?
Thank you very much for the information. Please try Ralink Driver of Bluetooth software from the following link:
I installed Windows 7 32 bit on my Probook notebook, 6470 PC b basic model and there are two features that I can't find the drivers:
BCM20702A0 with the hardware ID: USB\VID_0A5C & PID_21E1 & REV_0112
Unknown hardware device with ID: USB\VID_138A & PID_003D & REV0104
You need these two drivers:
I have a HP Elitebook 9480 m notebook, running Windows 7 Enterprise 64-bit OS. I just got this machine and my previous machine was running Windows 7 32 bit OS.
My problem is that when I go to install my wireless on the Elitebook Beats Studio headphone, it does not find the Bluetooth device drivers.
I called Apple support (now support produced Beats), contacted HP support and visited with my COMPUTER service company hoping to copy the drivers through my old machine (helmet worked on an old machine) and no solution has been found.
Copy the drivers through did not work as my machine would not find them when we asked it to look for them. We have, however, learned that the driver that was used on my old machine was a Microsoft driver, specifically the pilot called btwavdt.sys.
I need an updated version of this driver, or the equivalent of 64-bit if it is not already compatible with 64 bit computers, in order to properly install my helmet.
Any help would be greatly appreciated.
Thanks for posting your query in Microsoft Community.
Since you're using Windows 7 Enterprise edition of the operating system, your question would be better suited for the IT Pro audience. This is why I would recommend posting your query in the TechNet Forums.
Please post your question in the TechNet Forums.
IM using HP Pavillion G6 computer 1202TX laptop
(Windows 7 64-bit)
My system is missing these drivers because they are highlighted in yellow in the Device Manager.
* Network controller
* PCI device
* PCI Simple Communications Controller
Also on the device mangager, under the title "Universal Serial Bus Controllers", there is an icon of USB port marked in yellow, which is called "unknown device". And missing too.
I think it has something to do with my port usb or something.
I'm gone to drivers HP page and entered my laptop model number & selected my OS, but I couldn't find the drivers above it. Please help me. Thank you.
Here is the hardware of my missing drivers ID-
PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C & REV_01
PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C
PCI\VEN_14E4 & DEV_4727 & CC_028000
PCI\VEN_14E4 & DEV_4727 & CC_0280
PCI\VEN_10EC & DEV_5209 & SUBSYS_1670103C & REV_01
PCI\VEN_10EC & DEV_5209 & SUBSYS_1670103C
PCI\VEN_10EC & DEV_5209 & CC_FF0000
PCI\VEN_10EC & DEV_5209 & CC_FF00
PCI Simple Communications controller
PCI\VEN_8086 & DEV_1C3A & SUBSYS_1670103C & REV_04
PCI\VEN_8086 & DEV_1C3A & SUBSYS_1670103C
PCI\VEN_8086 & DEV_1C3A & CC_078000
PCI\VEN_8086 & DEV_1C3A & CC_0780
And cannot find the hardware id for the USB Plug im icon marked in yellow called 'unknown device '.
under the title 'controllers of Bus USB '.
When im clicking on properties, its written there - Windows has stopped this device because it has reported problems. (Code 43)
This is the Broadcom bluetooth controller that needs a driver.
Happy to update "has rattled this loose device."
Now you should be all set.
My (Compaq 15-s001TU) G8D87PA have some problems finding the pilot network, wifi and bluetooth. My os is windows 7 Professional 64-bit edition, someone please help me find it?
Dear lasvegaswireman thank you very much for your answer. Last day I contacted the HP support team and I got the resolution, Compaq 15-s001TU comes with pre loaded back free. If you want to upgrade to windows 8, I believe that you will find no difficulty in finding the drivers for the HP product support page. But in the case of windows 7, you will not get the driver LAN, Wifi and Bluetooth page main media because HP made this model to be worked with windows 8. They provide generic drivers for above mentioned drivers missing. First of all let me dissect the details of manufactured goods of chipset for this model which is not mentioned in anywhere (not even in the catalogue).
Blue tooth - Ralink Chipset
-Realtek card reader
I contacted HP support to solve the problem of missing driver. You can use the following links to get missing drivers for Windows 7 64-bit professional edition
RALink 802.11 b/g/n WiFi Adapter
Driver and Intel Chipset Installation utility
Intel USB 3.0 Host Controller Driver
Realtek card reader driver
I need device driver bluetooth for windows 7 64 bit for sony vaio
device driver Bluetooth for windows 7 64-bit sony vaio
Please help me
After spending an obscene amount of time researching this Bluetooth stupid nonsense this week, I finally opted for a solution.This is how to solve the "Bluetooth peripheral device is not a driver:I use the following materials in a dozen different tests:-Only for Broadcom based on USB from Belkin and Targus dongles-Windows 7 Professional 64-bit on four different computers-4 different Bluetooth headphones: Plantronics One, a matrix and two Motorola-Bluetooth file transfer wasn't of interest, but I tested with two different phonesThis guide will be useful for those with similar... hardware configurations and for those who have tried all the other nonsense without result. Especially that many times repeated "Just install Windows Mobile Device Manager."-- -- --Step 1: Ignore 99% of you think that you have learned about this problem.It will be * probably * boil down to a missing COM port.Step 2: Certainly ignore the bit about installing the Windows Mobile Device Center(Unless you have a Windows Mobile-based phone and/or have another use for a flavor of Windows 7 of Activesync).Step 3: Stop looking for a driver for something called a "Bluetooth device device.There is no such thing. If you look at the Bluetooth installation take place, you will notice that all the components of the Bluetooth technology initially as "Bluetooth Peripheral Device" and then once Windows ID each element, the appropriate driver is installed and the name replaces "Bluetooth Peripheral Device" to something like "Hands-free Bluetooth Audio" or "Bluetooth Remote Control" etc.-- -- --Unfortunately, most of the people reading this will have tried one or more of the following:1.) install this stupid Windows Mobile Device Center2.) install any number of drivers Bluetooth who-knows-what from who knows where(3.) running all kinds of utilities third driver4.), forcing several facilities from pilot to operate in Win98, XP or Vista5.) sacrificing countless animalsThe end result is a plethora of useless software and/or driver and/or updates... facilities and some dead animals.-- -- --Instead, here is the solution. I tested it with three different USB Dongles (2 Belkin and Targus 1) and on four different machines: HP, Sony, Toshiba and another HP. Two were newly not framed with Windows 7 Professional 64-bit and two have been upgraded to Vista to the same OS.With each machine, I plugged the following helmets: a legend of Voyager from Plantronics, Motorola S9, Motorola S805 and matrix AF62 and a Samsung S3 and an HTC Android.So I guess it's fair to say that it is a solution for one of these dongles... but in reality, most based on Broadcomm USB dongles is affected. I ran across these stages in four different boxes after checking that the beast ""Bluetooth peripheral device is not a driver " "appeared during installation.1.) If you did any of the unsuccessful steps mentioned above, enter the control panel and delete everything that you have installed. Kill all the entries Broadcomm or Widcomm bluetooth. Delete all 3 rd-party driver maintenance apps. Restart a machine clean.2.) locate and install a Broadcomm 184.108.40.20600 OR 220.127.116.110 driver. Either one works, but the last (most recent) has much better management tools for Bluetooth device. I tested the installation of separately and also starting with 18.104.22.16800 and then upgrade to 22.214.171.1240.(Ignore the stupid Updater Driver Broadcomm they grow to their website - it is useless for the majority of us out there.)(3.) that you install one of the above, you will see a notification regarding the installation of the various components. Click this pop-up window and watch the progress. You will see that each "Bluetooth Peripheral Device" Gets a new name, as the related driver is installed. In my tens + tests, each & every item at this point got the green check mark of success.4.) now attempt to pair the device of your choice. IF only the manufacturer provides separate drivers, do not install them again, regardless of their instructions. See how Windows gets its own.5.) as soon as the match starts, you will see more notifications for individual driver components. Click on one of them and observe a similar progression... Except that you will have a ""Bluetooth Device device ' with the dreaded Red X and the complaint that no driver was found. "6.) do not despair! This happens the first time connect you a new Bluetooth device.7.) wait for the installation to complete. Despite the dialog box display the list of components of Bluetooth with a red X, you probably have another window saying that the perfectly paired Bluetooth device. But you and I know that he didn't. Confidently click to close this dialog box.8.) open Device Manager (via the Control Panel, the computer properties), and you will discover that cursed Device Bluetooth that is sitting there in the Middle under 'other devices '.9.) right click on the Bluetooth device with the yellow exclamation mark under 'Other devices' and select 'Update Driver' - then:Click on:a.) browse my computer for driver software(b) let me pick from a list of device on my computer drivers(c.) in the common hardware types list, select:--->>> Ports (COM & LPT)<>d.) d.) under manufacturer, select Microsofte.) depending on the model, choose "Standard Serial over Bluetooth Link" & click "next".f.) when you are prompted with the update driver warning, click 'yes '.g.) with joy to read the message that "Windows has updated the driver software.(h.) read for pleasure, and then click "close".(i.) to confirm that this disorder is really fixed (assuming compatible devices, etc.) Right-click on the Bluetooth device and choose "Troubleshoot" - that there should be no reported problem.10.) you shouldn't have to restart, but you POURRIEZ have need spend the power of your Bluetooth device Off & turn it on again to let it reconnect again (just NOT re-pair... re - connect). About a dozen tests, I had only to do once, and it was with a 3-year-old-Bluetooth headset.-- -- --I have argued my way in the solution by installing on a Vista machine where everything worked perfectly. After the installation of various devices under Vista, I spotted the COM Port in Device Manager - which was the only element that did not appear in the installation of Windows 7... but instead remained at the dreaded 'Bluetooth Device device".Windows Mobile thing worked only for some people because it was fundamentally address a bunch of different physical possibilities... but for those who did not have success, it's because Windows Mobile Kitchen Sink approach did not include the driver Port com-- -- --Voluntarily, I don't understand not all links to the drivers as one.) change links and b.) I don't want to be responsible for some knucklehead packaging site a Trojan horse in the zip file. Let Google your friend and your instinct be your guide.I will say that I used a 126.96.36.19900 directly from the Belkin site and a 188.8.131.520 directly from the site of the bridge.I hope this saves people a lot of frustration.
Windows 7, 64 bit, new computer which doesn't have a bluetooth I watched 4 & 6 access to Palm Desktop... After reading some of the posts here... I'm afraid to try a hotsync (not), or even what version of access to use. Bluetooth seems to be their only solution... My life is in my T5 and I can't afford to update the Palm. I have tho, the original CD HELP HELP
I use 414e Desktop on Win7 64 Bit with Zire 72 (Palm OS v5.2.8) I think that the Office on your T5 CD should work ok if you install the driver Bit 64 Aceeca. I've never used Desktop 6.2 so I can't comment on that.
Before I installed Desktop I downloaded Aceeca 64-bit driver following the Instructions of WyreNut
It is scary to Hotsync if you have no backup. When I do the first Hotsync after a desktop organizer installation will overwrite the Office
I've never used a backup card. You might want to try if you have no backup
I'd rather have Windows user account standing
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