HP ProBook s 4730: lack of Base system device drivers

Hello world!

A few days ago I received an error message that my device Base and an unidentified device system no longer have the drivers installed for them (Code 28). This can happen after my last update of Windows, but I'm not too sure. When I try to update the drivers of the device for each Device Manager, Windows cannot find a driver for the device.

These are devices that are affected (not sure if you need the hardware ID, but I included them):

Base system device
PCI\VEN_197B & DEV_2392 & SUBSYS_167C103C & REV_30
PCI\VEN_197B & DEV_2392 & SUBSYS_167C103C
PCI\VEN_197B & DEV_2392 & CC_088000
PCI\VEN_197B & DEV_2392 & CC_0880

Unidentified device
USB\VID_138A & PID_003C & REV_0086
USB\VID_138A & PID_003C

Don't know if it is also related, but my Standard VGA Graphics Adapter is also having similar problem and cannot start (Code 10):

PCI\VEN_1002 & DEV_6760 & SUBSYS_167D103C & REV_00
PCI\VEN_1002 & DEV_6760 & SUBSYS_167D103C
PCI\VEN_1002 & DEV_6760 & CC_030000
PCI\VEN_1002 & DEV_6760 & CC_0300

I use Windows 7 Home Premium (64-bit).

I saw that I can download the drivers from the HP site, but I'm not really sure which ones do I need to download. Some people recommend that you download the chipset, the audio media and network card drivers for my laptop to try to solve the problem.

http://h20565.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=5060894 & swLangOid = 8 & swEnvOid = 4058

I can compare the drivers with the names of device in Device Manager, if that's the best way to go about it. I wanted to just a few tips on the best thing to do.

I have some knowledge of the software, but I don't mess with hardware very much, answers in layman's terms would be greatly appreciated!

Thanks for your time. If you need some info on my ProBook, let me know.

Hello:

You need these drivers...

Base system device:

The media JMicron card reader driver allows the card slot multimedia integrated in the laptop models running a supported operating system.

FTP://ftp.HP.com/pub/SoftPaq/sp60501-61000/sp60769.exe

Unidentified device:

This package contains the driver that allows the validity fingerprint sensor in the notebook models that are running a supported operating system. The fingerprint sensor analyzes fingerprints for use with biometric security applications.

FTP://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59624.exe

Standard VGA Graphics adapt:

This package provides the AMD video drivers, driver audio Control Panel and HD for laptops taken in charge who are running a supported operating system.

FTP://ftp.HP.com/pub/SoftPaq/sp55501-56000/sp55947.exe

Tags: Notebooks

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