HP ProLiant Gen9 notice - SmartArray Firmware update

Hi all

We examined the underside view of HP on the Smart Array Gen9 servers controllers.
http://h20566.www2.HPE.com/hpsc/doc/public/display?docid=c04805565 & JumpID = em_alerts_us-us_Sep15_xbu_all_all_2361702_2272...


The Advisory States:


A HP ProLiant Gen9 server may stop responding and displays when restarting, the following 1719 POST error message:
1719 slot 0 drive Array - a default controller event took place before this power. (Locking previous code = 0x13)

Even if we have not seen all the failures, we started to test the firmware update (3.02) and it completely bombed our 1st server. It is stuck at the STATION.  We had the Linux guys perform the upgrade on server here and although it seems to have successfully applied, the version of the firmware never changed to 3.02. We have a box to open with HP and are waiting for your comments, but in the meantime, I wanted to see if someone else has eliminated this FW update to their servers ESXi5.5 Gen9 with Smart Array controller.

Any comment is appreciated.

Just a follow-up here...

The issue has been isolated to SmartArray P440 with SAS 12 G expansion card. The patch has been updated the SmartArray both the Expander card firmware at the same time. The only P440 caused our system to not POST firmware update

Thank you

KeV

Tags: VMware

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