HP ProtectSmart hard drive protection

Hey guys,.

So the story is, I bought a HP Pavilion dv6-6b07tx Entertainment Notebook 2nd hand and quickly got fed up with the slow loading with the 5400 RPM HARD drive time... I upgraded to a 250 GB SSD HARD drive and Windows 8.1 at the same time (super fast loading times now), I now get the error ACPI\HPQ0004 dreaded in the Device Manager. I get that it's the stuff of HP ProtectSmart and found where to find the driver for it, but do I need? What is doing? Can I just leave it like that?

At soon knightwolf153

That error is for the ACPI/HPQ0004 unknown devicefor spinner traditional hard drives.

HP ProtectSmart hard drive Protection software protects the hard drive of "parking the heads ' if the laptop fell accidentally, or is suddenly hit by another object.

You now have an installed electronic reader so that you can ignore the error message. Your drive has no head to the Park. If the error message really bothers you, then you can install the Hard Drive Protection HP ProtectSmart software.

Tags: Notebooks

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    Hmm... First of all I'm not sure if a 500 GB will work in your laptop if only 80 GB HARD drive is installed. I m also asks that you need as much disk space in a laptop. For example, 160 or 250 GB is enough for me because I store most of my data on s to external HARD disk or DVD.
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    OK, I read through the thread and this is my point of view on this based on works including restore process with the user created a recovery (UCRDs) media which the user indicated that they used.

    If you just want to jump to the conclusion at the bottom, you can see my opinion. If you want to know 'why' Please read the entire post.

    Model No.: m7-j010dx

    Product #: E0K83UA #ABA

    Ships OS: Windows 8 (64-bit)

    Recovery HP part No. Kit: 730336-002 (3 DVDs + extra)

    User replaced the HARD drive with a 1 TB hard drive 5400 RPM with HP ProtectSmart hard drive Protection a new hard drive is a Seagate Momentus 7200.4 ST9320423AS 320 GB 7200 RPM 16 MB Cache SATA 3.0 GB / s 2.5 "Notebook internal hard drive.

    With the help of UCRDs sent media recovery media (SSRDs):

    When the UCRDs are created, only the drivers for the HW operation (this is a critical point, that I will look later) are burned to the user created a recovery media.  Consider this a snapshot of the current HW, the base drivers and software applications.   If you change the HW on your laptop or desktop where the additional device requires a different driver for these features, a few questions you might - recovery process could stop because he can't find the right driver, a blue screen, a lack of start-up or other unstable system.

    A few years ago, I had a PC that would not recover because the Blu - ray (ODD) optical disk drive did not work.  I replaced the WEIRD Blu - ray with a generic DVD/CD burner into the new part of Blu - ray is presented.   I got the PC using SSRDs thinking I would put some time and just install the Blu - ray after the PC has been recovered.   The PC recovered and when the new Blu - ray showed I installed the unit and guess what?  All PCs have shown in Device Manager and applications was a generic ODD - no Blu - ray capability and ability to read Blu - ray content in the default HP provided for multimedia applications delivered with the PC.  Applications were there but no Blu - ray capability.

    Huh?  It looks that I did not put any time at all.

    I inserted the new Blu - ray ODD and distributed recovery with the HP SSRDs.

    After recovery, I had all the Blu - ray drivers and applications supported Blu - ray.

    The difference between UCRDs and SSRDs:

    UCRDs provide a glimpse of what is installed and functional both disks are created.

    Version Digest of the player on what is happening with SSRDs to retrieve a PC (before Windows 10):

    SSRDs have all the drivers for all the HW and SW qualified for the unit.  There may be several drivers for hard drives, different types/screen resolutions, sides, etc.  Based on the characteristics of the specific laptop / desktop a process is run called "Do / don't.   After entering the recovery SDRD, the Notebook media boots to Recovery Manager.  The first step is a raw copy of all the contents of the disc on a temporary partition.  Following the Do / do not process looks at the characteristics of this specific unit and remove all other drivers and applications not used by this device.  Drivers and the only successful applications are the features supported.   And then, the new operating system and recovery partition is created.   The PC end recovery of cleaning process and restart the laptop / desktop. And, Yes, you guessed it, if you create the user created a recovery media, you only have the drivers for HW devices and applications of HP on the PC at the time.

    So, that being said, what could be the cause/solution?

    Hard drives can be different enough so that a different driver (not the UCRDs) is necessary for the newly installed HW.

    The SSRDs are supported on the new HARD drive installed?

    I don't know, I have an office boy, and I have not tried on this model of laptop.

    If you have / acquire SSRDs, I recover the laptop with the new installed HARD drive and see if it works.  It may or may not.  I don't know what drives were qualified for this laptop.

    If this does not work, the last option is cloning via USB connection (old HARD drive in the PC, new HARD drive connected to a USB 3 via the SATA Adapter (dongle) USB port, install or download software cloning and cloning the old HDD to the new.)   I just did this on the two older Windows 7 computers laptops using a SanDisk Ultra kit.  He has worked on both units.


    I don't think that the problem is caused from a HARD drive of 1 to a 320 GB HARD drive, as it meets the minimum specs for a complete installation.  I think the problem is related to the use of UCRDs to retrieve and the UCRDs do not have the HARD driver/firmware/application disc.

    But then again, I know.

    I am an employee of HP...

  • I need help finding this hard drive HP

    I'll try to find a second hard drive corresponding to buy for my laptop but I can't find it on the hp website. I have not spent one hour and no luck, geese. in any case, my laptop computer and a hard drive is:

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    Maintenance & Service dv7 notebook guidehas the information you need. See the list of parts shown for the part number.

    From the Manual:

    Supports the following double hard drive
    ● 2 TB: (1 TB, 5400 RPM, 12.5 mm × 2)
    ● 1500 GB: (750 GB, 7200 RPM, 9.5 mm × 2)
    ● 1500 GB: (750 GB, 5400 RPM, 9.5 mm × 2)
    ● 1 TB: (500 GB, 5400 RPM, 9.5 mm × 2)

    Hard drive (2, 2.5-inch, SATA, does not include support, connection cable, Shield of Mylar or screw):

    1 TB 5400 RPM, 12.7 mm 638974-001
    750 GB, 7200 RPM, 9.5 mm 633252-001
    750 GB, 5400 RPM, 9.5 mm 634250-001
    640 GB, 5400 RPM, 9.5 mm 603785-001
    500 GB, 7200 RPM, 9.5 mm 608218-001
    500 GB, 5400 RPM, 9.5 mm 634932-001
    320 GB, 7200 RPM, 9.5 mm 634862-001
    320 GB, 5400 RPM, 9.5 mm 622643-001

    Hard disk hardware kit (not shown, includes support, connector cable, Mylar)
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    You can order parts by parts HP online store. You can save some money by ordering identical pieces from another provider online.

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    > I am trying to upgrade to windows 7, but I keep coming with remove the Toshiba HDD protection control panel but I can't locate it in the control panel.

    You should look in the control panel-> programs and features

    Here you will find all the programs that are installed in Windows Vista. To remove an any of them click the program you want to uninstall and then click Uninstall/change, and follow the prompts.

    After Toshiba HDD protection has been uninstalled, you can try to keep up with the upgrade to Windows 7.

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