HP ProtectSmart hard drive protection
So the story is, I bought a HP Pavilion dv6-6b07tx Entertainment Notebook 2nd hand and quickly got fed up with the slow loading with the 5400 RPM HARD drive time... I upgraded to a 250 GB SSD HARD drive and Windows 8.1 at the same time (super fast loading times now), I now get the error ACPI\HPQ0004 dreaded in the Device Manager. I get that it's the stuff of HP ProtectSmart and found where to find the driver for it, but do I need? What is doing? Can I just leave it like that?
At soon knightwolf153
That error is for the ACPI/HPQ0004 unknown devicefor spinner traditional hard drives.
HP ProtectSmart hard drive Protection software protects the hard drive of "parking the heads ' if the laptop fell accidentally, or is suddenly hit by another object.
You now have an installed electronic reader so that you can ignore the error message. Your drive has no head to the Park. If the error message really bothers you, then you can install the Hard Drive Protection HP ProtectSmart software.
I have the Satellite pro 200 u. I instaled the new system (windows xp professional service pack 3). OK, I installed most of the tools and utillities and all work, but I have a problem with the HARD drive protection. I start out by the system. When I try to open or open the settings window appears and it says:
TOSHIBA HDD Protection - definition
HARD drive Protection service cannot find.
What can I do?
> I installed most of the tools and utillities
What tools are installed exactly?
Toshiba tools to install first the common Modules. It of necessary for all of the other tools. Check it!
More sure that Satellite Pro U200 is equipped with the protection of the HARD drive?
I think the upgrade from 80 GB to 500 GB HARD drive, but I was wondering how this affects the protection against vibration - I should get a player that has not integrated it and the new disc will have the same protection against vibrations the original - that is I presume the protection mechanism is outside the drive and just parks the drive head when it detects a movement.
... actually looks that most have detection of shock, I'll go with a Toshiba drive because it stresses peace.
Hmm... First of all I'm not sure if a 500 GB will work in your laptop if only 80 GB HARD drive is installed. I m also asks that you need as much disk space in a laptop. For example, 160 or 250 GB is enough for me because I store most of my data on s to external HARD disk or DVD.
Let me give you a little advice: in this case I'm going to my local computer store and talk with the seller which HARD disk, it can recommend. After that, I was able to test the HARD drive in a computer store and, for example, it doesn't work, you can buy a new one. Who is really nice and it should be possible in most computer stores. ;)
Regarding your question of vibration and shock protection, I think that a new drive HARD doesn't affect this feature because they don t have such a feature built-in so it makes no difference what HARD drive you buy.
I did a clean install of windows 7 64 bit on my laptop, when I put the drivers on I got a system restore on reboot after installing the HDD protection (I went through 2 restorations to this functioned as the problem) the eco button worked on both of these first attempts.
I now work properly but the Eco button refuses to work now, I've tried several times to uninstall and reinstall, but without any result
When I select the actual program eco mode it works and brings the button 'eco', as it must also goes off to do likewise.
When I push the button on the keyboard eco everything get if the beep and it flashes briefly on the screen of the laptop.
I also left the protection of the HARD drive, no matter what you have any suggestions on the foregoing?
See you soon
To be honest your ad is a little difficult to understand, but about the Eco button, the page of Toshiba Eco utility do you have installed? It is necessary to use the Eco button.
Also the value-added package must also be installed. It contains Toshiba components common driver which is necessary to make the other Toshiba programs work.
Why did you do a clean install of Windows 7? What about the factory settings? I mean the version preinstalled Windows with all the drivers and tools. Can you confirm that he of working with these settings?
I have a brand new E530 with 16 GB SSD. Product Code: 3259A 29.
I installed the ExpressCache with the C:\SWTOOLS\APPS\ExpressCache installation program. Everything went well and the thing ran faster, for a day.
Now I have updated the Protection of hard drive, such as recommended by the ThinkVantage System Update to Version 18.104.22.168.
Since then, I get an error message during startup: "2102: error detection on HDD2 (SATA Mini).» Press ESC to continue. "After ESC the machine starts.
But ExpressCache doesn't work anymore. On the command line the command eccmd.exe - info says "* ERROR * ECCmd required peripheral is not available: 2
I guess, the update of the ruined the ExpressCache HD-protection - hide.
How can I fix ExxpressCache? All eccmd.exe options, it returns the error message above.
Thanks for your help!
You see the error message:
«2102: error detection on HDD2 (SATA Mini).» Press ESC to continue. »
is from the BIOS. You say that the mSATA SSD (or the port that it attached) is bad.
I recommend you call the support phone number in your country to apply for warranty repair.
The update of the software APS could not cause this, given that the APS software runs only under Windows. You see the error message is BIOS. I think it is purely a coincidence that HW failure is apparently happened as you updated the software of the APS.
Can someone give info on how to replace the hard drive in this notebook? Looking for a video or a manual. Thank you!
The procedure is detailed from Page 52 of your Service and maintenance Guide.
DP - K
After Vista installation professional in my Service for the Protection of the drive HARD A8 - 185 has stopped working, I need to update the software HDD P.S. Shock Sensor but can not find anywhere.
Someone knows how to fix this? Help me please :( Thank you.
Please do not post twice! And you follow the first thread
This model has a HARD active/passive disk protection to break?
Thanks in advance
..... This model has a HARD active/passive disk protection to break?
Nothing can stop it when it breaks. You're probably takling about 3D or HP DriveGuard protection technology. Because it comes with FreeDos so No:
After you have reinstalled windows, I not recognized device
ACPI\HPQ6007\3 & 2411E6FE & 0
I managed to find it's a HP 3D HD protection device thing – I'm guessing sensor of acceleration?
and if I'm correct required driver is sp67280.exe
I swapped the HD with the SSHD manufacturers so it seems a bit pointless to install in particular that it is quite as he would have a negative impact on the performance of the PC.
What do you think? Would it not be better to ignore the unrecognized device or install this useless from my point of view function, since it could be used by other components and lack of it may have a negative impact on the performance actually?
I like a 'clean' Device Manager
The software of the unit doesn't bother the performance of the laptop. Is not a very large file.
I installed it on my HP Elitebook 6930p, who runs a 330 of Intel SSD, and I can tell you that I noticed zero negative impact on disk or laptop with 3D driveguard installed.
After the upgrade to Windows 7 from Vista, I lost HDD protection and integrity monitor.
Any help would be appreciated.
Visit the Toshiba download page and download these two tools for Vista and install it on your laptop Win7 preinstalled.
I did the same thing on my Satellite A500 and everything works fine.
I was fully successful in downgrading to Windows XP PRO on my laptop dv7 - 2177cl. I was also able to successfully backup my system using the backup & restore disk Paragon. The only thing I strongly feel should be available was HP protect Smart Hard Drive Utility that protects the hard drive against accidental impact. Is there a version of this utility for XP PRO. Any help will be much appreciated. Thank you.
Yes, your model must be installed ProtectSmart Hard Drive Protection:
In XP, this software is known as:
HP 3D DriveGuard here
I need help here.
My HP envy m7 J010dx works perfectly with my original hard drive (1 TB).
I am preparing a second HDD (NEW 320) as backup.
I took off the Moose HDD (1 TB) and replace it with the NEW HARD drive (320GB) and try to do a full recovery of the system with the HP recovery DVD.
After full system recovery and laptop computer needs to be restarted in order to continue, the laptop keeps restarting on the logo of windows 8.
I think it says device not found Boot. Also a test using the UEFI tool material HP and all pass.
Replacing the NEW HARD drive with the original of the old HARD drive and it start normally.
What can go wrong here in this case? Thank you very much for the help.
OK, I read through the thread and this is my point of view on this based on works including restore process with the user created a recovery (UCRDs) media which the user indicated that they used.
If you just want to jump to the conclusion at the bottom, you can see my opinion. If you want to know 'why' Please read the entire post.
Model No.: m7-j010dx
Product #: E0K83UA #ABA
Ships OS: Windows 8 (64-bit)
Recovery HP part No. Kit: 730336-002 (3 DVDs + extra)
User replaced the HARD drive with a 1 TB hard drive 5400 RPM with HP ProtectSmart hard drive Protection a new hard drive is a Seagate Momentus 7200.4 ST9320423AS 320 GB 7200 RPM 16 MB Cache SATA 3.0 GB / s 2.5 "Notebook internal hard drive.
With the help of UCRDs sent media recovery media (SSRDs):
When the UCRDs are created, only the drivers for the HW operation (this is a critical point, that I will look later) are burned to the user created a recovery media. Consider this a snapshot of the current HW, the base drivers and software applications. If you change the HW on your laptop or desktop where the additional device requires a different driver for these features, a few questions you might - recovery process could stop because he can't find the right driver, a blue screen, a lack of start-up or other unstable system.
A few years ago, I had a PC that would not recover because the Blu - ray (ODD) optical disk drive did not work. I replaced the WEIRD Blu - ray with a generic DVD/CD burner into the new part of Blu - ray is presented. I got the PC using SSRDs thinking I would put some time and just install the Blu - ray after the PC has been recovered. The PC recovered and when the new Blu - ray showed I installed the unit and guess what? All PCs have shown in Device Manager and applications was a generic ODD - no Blu - ray capability and ability to read Blu - ray content in the default HP provided for multimedia applications delivered with the PC. Applications were there but no Blu - ray capability.
Huh? It looks that I did not put any time at all.
I inserted the new Blu - ray ODD and distributed recovery with the HP SSRDs.
After recovery, I had all the Blu - ray drivers and applications supported Blu - ray.
The difference between UCRDs and SSRDs:
UCRDs provide a glimpse of what is installed and functional both disks are created.
Version Digest of the player on what is happening with SSRDs to retrieve a PC (before Windows 10):
SSRDs have all the drivers for all the HW and SW qualified for the unit. There may be several drivers for hard drives, different types/screen resolutions, sides, etc. Based on the characteristics of the specific laptop / desktop a process is run called "Do / don't. After entering the recovery SDRD, the Notebook media boots to Recovery Manager. The first step is a raw copy of all the contents of the disc on a temporary partition. Following the Do / do not process looks at the characteristics of this specific unit and remove all other drivers and applications not used by this device. Drivers and the only successful applications are the features supported. And then, the new operating system and recovery partition is created. The PC end recovery of cleaning process and restart the laptop / desktop. And, Yes, you guessed it, if you create the user created a recovery media, you only have the drivers for HW devices and applications of HP on the PC at the time.
So, that being said, what could be the cause/solution?
Hard drives can be different enough so that a different driver (not the UCRDs) is necessary for the newly installed HW.
The SSRDs are supported on the new HARD drive installed?
I don't know, I have an office boy, and I have not tried on this model of laptop.
If you have / acquire SSRDs, I recover the laptop with the new installed HARD drive and see if it works. It may or may not. I don't know what drives were qualified for this laptop.
If this does not work, the last option is cloning via USB connection (old HARD drive in the PC, new HARD drive connected to a USB 3 via the SATA Adapter (dongle) USB port, install or download software cloning and cloning the old HDD to the new.) I just did this on the two older Windows 7 computers laptops using a SanDisk Ultra kit. He has worked on both units.
I don't think that the problem is caused from a HARD drive of 1 to a 320 GB HARD drive, as it meets the minimum specs for a complete installation. I think the problem is related to the use of UCRDs to retrieve and the UCRDs do not have the HARD driver/firmware/application disc.
But then again, I know.
I am an employee of HP...
I'll try to find a second hard drive corresponding to buy for my laptop but I can't find it on the hp website. I have not spent one hour and no luck, geese. in any case, my laptop computer and a hard drive is:
750 GB HDD at 5400 RPM with HP ProtectSmart hard drive Protection
I want to get another hard drive, exactly like the one above, so the two hard drives are a matching pair.
Then I have to find the special cable for it, yes an another headache. any help would be a great guy, thank you...
Maintenance & Service dv7 notebook guidehas the information you need. See the list of parts shown for the part number.
From the Manual:
Supports the following double hard drive
● 2 TB: (1 TB, 5400 RPM, 12.5 mm × 2)
● 1500 GB: (750 GB, 7200 RPM, 9.5 mm × 2)
● 1500 GB: (750 GB, 5400 RPM, 9.5 mm × 2)
● 1 TB: (500 GB, 5400 RPM, 9.5 mm × 2)
Hard drive (2, 2.5-inch, SATA, does not include support, connection cable, Shield of Mylar or screw):
1 TB 5400 RPM, 12.7 mm 638974-001
750 GB, 7200 RPM, 9.5 mm 633252-001
750 GB, 5400 RPM, 9.5 mm 634250-001
640 GB, 5400 RPM, 9.5 mm 603785-001
500 GB, 7200 RPM, 9.5 mm 608218-001
500 GB, 5400 RPM, 9.5 mm 634932-001
320 GB, 7200 RPM, 9.5 mm 634862-001
320 GB, 5400 RPM, 9.5 mm 622643-001
Hard disk hardware kit (not shown, includes support, connector cable, Mylar)
Shield and screws) 665597-001
You can order parts by parts HP online store. You can save some money by ordering identical pieces from another provider online.
I'm trying to upgrade to windows 7, but I keep coming with remove the Toshiba HDD protection control panel but I can't locate it in the control panel.
Another form, I checked and he gave ideas but they do not work but they were for a laptop Toshiba differnet. I tried to install different HDD as well and it does not get recoginized and the same thing when I try to upgrade to windows 7 with original hard drive, that he cannot see the hard drive. Just telling me to uninstall the hard drive protection.
Please help me and tell me how to disable and remove
> I am trying to upgrade to windows 7, but I keep coming with remove the Toshiba HDD protection control panel but I can't locate it in the control panel.
You should look in the control panel-> programs and features
Here you will find all the programs that are installed in Windows Vista. To remove an any of them click the program you want to uninstall and then click Uninstall/change, and follow the prompts.
After Toshiba HDD protection has been uninstalled, you can try to keep up with the upgrade to Windows 7.
I have a Toshiba Satellite A660 1F6, unfortunately the usefulness of Toshiba HDD protection does not enable protection because all the buttons are gray, and when I try to open it, a message appears: "He was not able to set up properly for the Service of HARD drive Protection System."
I tried uninstalling and reinstalling, but the situation does not change.
Are you using the original operating system preinstalled that you got with your laptop?
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