HP PSC 1410 all in one printer scanner does not work

My printer, HP PSC 1410 all-in-one works fine as a printer, a scanner and a copier until I had a virus and had to reformat.  I have the original HP for the printer drive, downloaded the software undated and have loaded, deleted and reloaded the software 20 times.  The printer and copier works well.  Microsoft appears saying that scanner drivers are not certified, etc. and I can't scan to work.  I had put in hundreds of hours trying to get this to work.  I am 71 years old and I already have the computer work for my company 18 years ago.  My inability to solve this problem that bothers me more than anything else.  I need some young soul to help me that whip.  I don't buy a new computer or upgrade to Windows 7 until I fix this.  It has become a challenge, but I need help.  Kenny:

Hi KennethPlaisance,
Method 1: HP has created an update to update the driver to scan and fix the problem. Check if it helps you to fix the problem.
For more information, see:
Method 2: Use the diagnostic utility scan to fix the problem automatically.
Visit this link to download the utility:

Tags: Windows

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