HP psc 1600 series - Windows 7 64 bit. do not print multiple copies

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  Greetings @tessdesigns,

  Thank you access the Forums from HP Support for extra support! I see that you have problems printing multiple copies of Excel. I will do my best to help you with this problem.

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  Hello

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  Thank you

  Mark

  Hello
   
   
  Method 1.
  Try to run a Microsoft Fix it that automatically diagnoses and repairs printing problems, installation of a printer, connecting to a network printer and other related errors.
  To do this, go to problems with printing and printing errors on the Microsoft Web site and then click Run now.
   
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  Stage I.
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  b. double click on "Printer Spooler" in the Services list.
  c. click on stop, and then click OK.
  d. Click Start, type "% WINDIR%\system32\spool\printers" in the opened window and delete all the files in this folder.
   
  Step B
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  b. double-click on Services.   If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click on the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  f. e. the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
   
  For more information, refer to the article below.
  Why can I not print?
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print
  
  Method 3.
  If the problem persists please use The utility of diagnosis HP Printto find the root cause of the problem.
  
  See the link below for additional information and steps.
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114788&tmp_task=solveCategory&LC=en&DLC=en&cc=us&product=3940574
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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