HP psc 2175 all-in-one not printing blue or yellow

My trusty and reliable hp psc 2175 all-in-one prints wrong color.  It seems to access information or cyan or yellow and prints only in black (which is light) or magenta.  I changed both cartridges, and that did not help.  He keeps asking me to align the cartridges (which I did several times without success).  Any ideas as to what is happening and how to fix the problem?  Thank you!

Hi myrl,.

I understand that you are experiencing some problems get the blue print with your printer Photosmart 5520. I'm sorry to hear this has been a problem, but I'll certainly do my best to help!

This document has a variety of measures to help get all the colors print for you again. I understand the title is not exactly what you're feeling, but it's the best material for you to follow.

Hope this helps, have a nice day!

Tags: HP Printers

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