HP psc2100 series all-in-one: printer was working fine, all of a sudden its impasse on copy and will not be printed said export error
computer printing problem saying "Error exporting" and printer saying just 1 copy. I tried troubleshooting on mine, doesn't have the verified maintenance on the printer, but still saying error. Help, please!
Hi @kelley22,
Welcome to the HP Forums!
I see that your HP PSC 2100 printer is stuck on copy and will not be printed on Windows 8. I'm happy to help you!
The first step, I would like to recommend is a hard reset. Please see this message, How to perform a hard reset, by @Rich1. It is very important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. See this article, questions when it is connected to an uninterruptible power supply/Strip/surge protector power, for more information. This is true for printers and ink jet.
Once this step is finished, please try to print a self-test report, to check the printer hardware is fully functional.
To print a self-test report, follow these steps:
- On the product control panel, press Setup.
The installation menu appears. - Press the right arrow ( ) until print report displays and then press OK. The menu print report appears.
- Press the right arrow ( ) until the self-assessment report and press OK. The self-test report prints.
If the test report print, then on the computer, please try our HP print and Scan Doctorand let me know what happens!
Hope this helps and have a great day!
"Please click the Thumbs up icon below to thank me for having responded."
Tags: HP Printers
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