HP Scanjet Enterprise 8500 fn1 web interface error

firmware: 2201075_229194

When you use the web interface of the scanjet 8500, I click on the general tab and get the following error:

"An unexpected error has occurred. We apologize for the inconvenience. Please try again. »

"An unknown error has occurred on this page and has been registered. We apologize for comfort. »

"It is probably due to a mistake in the functionality of the page. Try the links to return to a functional page. »

Some links work however, the system is unusable to me in its current state.

I updated the firmware in the hope that it could solve the problem, it does not.

I did a factory reset, which proved to be unnecessary.

The event logs provide these errors:

event: 49.03.0C FW: 2201075_229194 Description: internal error framework employment

event: 44.A0.31 FW: 2200648_228389 Description: operation not properly sequenced

Nothing else has been saved since the Firmware upgrade, days ago

Any help would be greatly appreciated.

Has finally managed to get hold of someone at HP. I still don't know what caused the error, but more important still, they managed to restore the scanner to give me all the features of the web page.

(1) to restart the parser

(2) while the scanner is restarted, press ESC on the keyboard several times

(3) select 'Administrator', press ENTER.

(4) (4) mettre put in light 'Partial own', press ENTER.

5) press ENTER to accept the partial clean

(6) press the button 'B' for you back to the main menu

(7) highlight 'continue', press enter

This restarts the scanner after a few minutes and I was able to get full access to the web interface. I want to emphasize that the network settings has not changed which was very convenient.

Tags: HP Printers

Similar Questions

  • HP Scanjet Enterprise 8500 fn1

    I have a HP Scanjet Enterpise 8500 FN1 as I get ready for resale.  I need to know that when I go through the factory reset process that the device is actually wipe the HDD information of private enterprise.  Can someone confirm please in absolute terms one way or the other if I go to Administration > General settings > restore factory settings > select all > Reset will wipe the hard drive of all personal information?  Thank you

    Thanks for the reply.

    I was able to solve the problem on my own.

    In the web interface under Security > protect stored data > there is an option to clear data from the work.  I chose the option 3 times wipe.

  • ScanJet Enterprise 8500 - impossible access to a shared network folder

    Hello all,.

    It is my first post, so be nice.  We just purchased and installed a HP Scanjet Enterprise 8500 fn1 and immediately updated the firmware to the last, and we are able to connect to the scanner via the http interface.  We can ping it as well, so it is clearly on the same subnet.

    We have a very small private network of workstations Windows 7 64 bit and no central server, and that is why we do NOT use a real domain, only a working group.

    I tried many permutations using the name of working group (in the domain area) or leave it empty and I know that my name of user and password are accurate, but quite simply, the scanner does NOT connect to the shared folder.

    In addition, although the path of the folder seems correct, that there is a 'space' in the name of the folder, whatever?  for example, the name of \\workstationA\folder (there is a space between the file and the name), however, because I don't get any error message I don't know what to attribute this fiasco to.

    Any ideas on why this is happening and that we can use this scanner without a DC on a real Windows Server?

    See you soon,.

    SOLVED

    I finally could get the HP Scanjet to work with a shared folder by following these steps...

    • -Firstly, I gave up the idea of using a specific user who has accessed and created a shared folder, and EVERYONE has read/write access.  Since it is a small private network, and it's only for this particular file, I was ok with that.  In addition, if you opt for that route as well, just know that the you MUST fill in the domain, the username, and the password, even if the input data are bogus.
    • Second-, I have completely abandoned using the user-friendly name of the UNC path folder and opted for simply using the IP address, which has accelerated the process.  \\192.168.1.123\FolderName
    • Third - I made sure that my folder name had no spaces inside.  I don't know if this has no effect on the problem, but I decided to not play with names that had spaces because HP does not give usable error messages.

    I might have to open another thread to address WHY the software on the HP Scanjet 8500 is so incredible slow.  After that it scans a document she spends literally 4-5 minutes in "editing" mode before you send the file to the server.

    Anyone has any ideas on this part?  Also, who can mark this topic as RESOLVED?

    See you soon,.

  • L2717A: Could not upgrade firmware HP Scanjet enterpirse 8500 fn1

    Hello

    Im trying to install a new firmware on HP Scanjet enterpirse 8500 pre-start fn1 Manu

    After having to format the disc and partial clean

    its can not read the thumbdrive always get the 99.02.30 error (No. USB Thumbdrive or files found)

    I tried to change the drive pin 5 and I put the file (8500fw_2305090_000455.bdl) to the root and I format the disk of pine as NTFS and FAT and FAT32, and always the same problem, what can I do now how to reinstall the firmware?

    Problem solved it by downloading the test MD5 file check the sum with the firmware

  • Web interface error - could not contact the server at this time

    Hey all,.

    Immediately after completing the deployment of the new 2.1 UM I'm running an obstacle when connecting to the web interface. After authentication, with the web interface, I get the following when you select my user type (service provider or aggregator - anyone):

    vcloudumerror2.gif

    I redeployed the VAPP twice is not a transient deployment problem. Networking seems fine - I can ping from areas on the Internet from the SUSE console. Not sure that this message refers on the 'server' is in contact with. It is deployed on ESXi 4.1 in a cluster vCentre vswitches standard, nothing special.

    Any ideas?

    Kind regards

    Daniel Whittaker.

    Daniel,

    When you get the message after installation, click OK and then refresh the page or click F5.  The message should appear is no longer.

    Kind regards

    David

  • SRW2016 Web Interface after Firmware Update error

    I have a new SRW2016 and after updating from 1.2.1 to 1.2.2 firmware I get an error trying to connect.  I use Firefox with IETab and the error message is:

    ... An error has occurred.

    ... You want to debug?

    ... Line 11

    ... Error: "tBodies' is null or not an object

    I tried to use Internet Explorer, but the status bar displays "error on page".

    I * really * need help!  Any ideas?

    BTW, I got the update of the firmware twice.  The first time was

    minutes and finally he stopped (I don't remember if there was a mistake

    message).  The second update seemed ends without problems.

    TIA

    Well, I was about to do the update with hypertermial/xmodem, when I thought I should check the browser interface.  And now, it's working now (even if it's really slow).

    He had to because of my recent update to Firefox v2 to v3, as well as the updated IE Tab addon.

    I hope that the web interface used the HTML standards and not require IE. It's very frustrating.

  • HP 8500 replaced, software does not detect printer even though I can't ping / connect to the web interface

    Windows 7 Pro 64

    Reference Dell

    Printer connected via ethernet

    software worked well until the printer has been replaced by HP under warranty

    in the new device, the screen of the wizard to set the time/language etc.

    Software HP does not detect the device and so I can not use all the features.

    I can connect to the printer via IP and also tried to put the TCP/IP port with printer static IP. Can I print using this, but the software "suite" does not detect the printer.

    Removed all software, cleaned the registry, removed the IP port, re-installed the software, does still not detect printer.

    Installed HP printer diags and it passes all the tests, but the suite software HP will always be NOT detect printer.

    Tried without firewall, tried with, still can ping printer, connect to the web interface, the static value, always the software does not detect the printer... so whats left to please other than an another replacement warranty which is used to solve the problem, as it is definitely bad coding in the suite.

    I also tried downloading drivers/full later on the HP site.

    Note that all windows updates are met, reconstruction is out of the question that it is a machine of the company and would almost take me 3-4 days to replace all the software on it (Sage, DW, COFFEE, HMRC).

    Hi-Dillion, Declan
  • Digital Sender Flow 8500 fn1: problem scanning Digital Sender Flow 8500 fn1

    Digital Sender Flow 8500 fn1

    Firware in Version 3.5.1

    Review 2305090_000455

    Firware date 20150609

    FutureSmart level 3

    We have a new unit of fn1 8500 which was in place and applied flawless for a little more than a month. The device is on the network and configured for functions of scanning network (for the email, to the network folder).

    This morning all the scans are now show up looking like barcodes (see attached examples). The device worked well yesterday. There are no configuration changes, no modifications, no movement of the device. We tried analyses to aid the ADF and flat on the scanner with the same result.

    I also tried backup to FutureSmart level down to 2 without changing the result.

    For everything else, it seems fine. We can access it through the network, we have access to the web administration, etc.. We have done extensive research on the Internet and haven't found anything to match it.

    Someone at - it ideas? Or should turn us to a warranty replacement?

    If its warranty you need to contact HP technical support immediately. It seems that your scanner Control Board is a failure, there is also a chance, this could be the real analysis.

    I am certified on this model, but never got a call from service itself, so I couldn't tell you if or not I can get parts to fix it or just overall.

    If my post is solved your problem and click the accepted as button solution under him.

    In order to thank a technician for a post click the thumbs up button under the post. You can even click on the two buttons.

  • EA2700 - unable to return to the old Web Interface

    Hello

    I have an EA2700 that I am moving back to the old interface, however it error whenever I try to install the firmware.

    That's all that I always get this message:

    Unexpected error that the firmware update has failed. Please try again later.

    We encountered an unexpected error. If the problem persists, please visit our Technical Support site.

    I have reset the router several times, he turns off all night, re-uploaded the file several times and I am still unable to restore successfully. Sometimes she same error when I try to set the password of the router itself and I have to reset it again before I can use the interface.

    Was setup to give than to try, and Oh surprise when I connected to my router this time I was introduced to the classic web interface

    Among the updates of the firmware Failed must have actually managed, even if he just kept throwing error messages. To be sure, I re-flashed the old firmware from inside the classic interface and it worked perfectly without errors.

    At least I am now finally back to where I was before the clouds rolled in.

  • Digital Sender Flow 8500 fn1: impossible to disable FTP

    My organization prohibited anonymous FTP connect on our network. All HP devices we have can be disabled via the web administration or the command telnet FTP services. However the Digital Sender Flow 8500 fn1 does not seem to have an ability. The FTP service is missing from the list of network services, and the normal telnet command does not work (looking at the list of available commands shows no FTP configuration option).

    Firmware is that 3 - 2304070_439649 - futuresmart of the 20150218

    If I try to open an FTP connection to the device I can do and connect with anonymous.

    Once again:

    -No option to disable ftp web administration, service network (TFTP FTP Yes, no)

    -The normal ftp - config:0 command does not (telnet)

    -Telnet command list does not include the FTP commands

    -Forums support and Google search bring up no results apart from hundreds of sales brochures involving FTP or TFTP terminology.

    Any ideas? Thank you.

    I ended up solving it via Web JetAdmin. The FTP option is HOSTS on this printer, by disabling in HOSTS the printer and then disabled the FTP service (verified by the printer network scan).

    I was actually hired with the help of HP on this issue and we were kind of going around in circles. They would tell me to disable FTP by clicking on the option in the Administration screen. I would like to send them a screenshot asking where the option was on this screen? They will send a back screen shot which showed the option. I sent an another screenshot asking again where the options was because it was not on my screen. They responded with another screenshot. It's kind of a circle of miscommunication.

    In any case, fixed it HOSTS. Everything is good.

  • SLM2048 web interface with firefox 4.0 problem

    Updated Firefox 3.6 to 4.0 and now the slm2048 (firmware 2.0.0.8 & boot 1.0.1) web interface problems. I get the following error message:

    error in Pager.SetpagerHTML String contains an invalid character.

    Specifically, the problem is hyperlink to other ports in the switch port settings is missing. I tried 10 Chrome and IE 8 and the two have even worse problems.

    Someone at - it one reasonable alternative to that roll back to Firefox 3.6?

    David,


    Actually the GUI for the slm2048 is designed to work with Internet Explorer 5 to 7 and firefox is a little maybe on the GUI.  However, you can use the IEtab 2 addon for firefox.


    Once installed, you will see an emplem of firefox in the lower right of the Web page.  From there, click on the emblem of firefox and it will turn into an emblem of the internet Explorer.


    Now you will be emulating explore a Web page in firefox and should not have problems with the GUI.

  • Help - LI running, but get Apache2 Ubuntu default page while trying to access the Web interface of log insight

    Hello

    I installed the Log Insight 2.5 VM via vCenter Server ESXi 5, 5. I was able to deploy the virtual computer successfully and you can see the network through VAPP Options settings. (Attached picture - TIME settings).

    Question:

    Unable to access LI web Interface. While trying to access the Web interface, I get 'Apache2 Ubuntu by default Page' (img attachment). Insight of the newspaper runs and opens the web application on port 80.

    Newspapers, controlled far-

    status of /etc/init.d/loginsight

    Open a session running Insight

    Attached image Loginsight2-DURATION - file /storage/core/loginsight/var/runtime.log

    # sh li - cassandra.sh - status

    SH: li-cassandra-sh: not found

    Check if the tcp 80 port is open through the netstat command. Yes, it is open.

    Telnet on port 80, it says connection and crashes. Image attached - telnet-LI

    Able to ping the IP address successfully.

    How can I check http logs on console LI?

    I would really appreciate response to this soon. I'm working on installation LI for more than a week and struggling to get through this way.

    Thank you

    Radhika

    I believe that you with the configuration, but I tell you that the configured IP address and the IP you hit in your browser are not still the same IP, Log Insight does not work on Ubuntu, so you hit another system. To prove this, connect you to the console of the Insight newspaper and run:

    # cat/etc/SuSE - release

    SUSE Linux Enterprise Server 11 (x86_64)

    VERSION = 11

    PATCHLEVEL = 2

    You will see that you are running SuSE to see a Ubuntu screen tells me that you have an IP address duplicate in your environment and you hit a node that is not an Insight newspaper. I hope this helps!

  • Confused by Web Interface

    Several attempts with different browsers have failed with errors as a "certificate of untrustworthy" for https:// < mymachine > 8333/ui. Do not understand what is really happening, work around the error because I trust, what? my own machine? Can I get a dialog user and password that fails still, because the installation never asked me for one of them and I don't know what they are referring.

    I heard this web interface regularly trashed here, but I want to at least get the basics of work if possible with my setup. First of all, I don't have a domain, just a couple of servers on a private home subnet. So, in my case the FULL domain name would simply be & lt; MachineName & gt; which is what I entered on the installation... I have no suffix DNS, only the name of the Working Group, I think that it is not relevant anyway (correct me if I'm wrong).

    If someone could explain what is happening in the web interface, I would be much obliged. The VM papers don't say much. Can I still do in my setup or should I try a previous version using the Console.

    Thank you

    ... Can I get a dialog user and password...

    It is a user name & the password of a user is valid on your host system.  If Windows, try administrator.  (I don't know if you can use a user account that does not have a password.)

  • VI web access error

    Hi all

    I installed Vmware Server 2.0 and now I want to create a virtual machine.

    While accessing the VI web access, I get an error "|" The network error (dns_server_failure) |

    Your request could not be processed because there was an error contacting the DNS server.

    The DNS server may be temporarily unavailable, or there may be a network problem.

    For assistance, contact your network support team.

    How to solve this problem?

    Ask you all to help please.

    Thank you and best regards,

    Himanshu

    Have you tried the access to the user Web interface locally, no remote machine?

    You have administrative privileges on this server?

    J.

    ---

    If you have found this device or any other answer useful please consider the use of buttons useful or Correct to award points.

  • Install the HR schema and now I can not connect more hollow the web interface

    Hello

    I just ran hr_main.sql success. But now can't more hollow connect web interface of Oracle applications.
    I get this error: "Unable to authenticate the session."

    What has gone wrong?

    Thanks in advance.

    There is something right more important here. I guess that you are referring to the demo tables included with the database software. Do not these things on an Oracle Applications database.
    the hr_main.sql script removes and recreates a database schema called "HR".
    But Oracle Apps itself also contains a schema called HR that has nothing to do with the demo tables.
    So, when trying to install the demo tables, you destroyed a standard scheme of applications. This is almost certainly the cause of your problem.
    I'm guessing you also a lot of invalid objects now...

    Marc

Maybe you are looking for