hp scanjet G3110: install scan hp G3110

Setup incorrectly states my new 660 s Dell equipped with 64-bit Windows 7 (installed at the factory) as an operating system 64 - bit XP and falls down (XP has never been installed on the computer).    I downloaded the latest version of the software recommended directly from the HP support site.  Of course, there is an installation problem.

Is there a solution or another appropriate piece of the scanner software?

Exit the:

2014 01-15

Name of the file:

setup_full_G3110_14 - 5.exe [1/1, 117.05 M]

Version

14.5

Please help me

Hi @ChanVo,

Thanks for getting back to me.

It is a very specific question. I don't know why the installer is grateful your computer running Windows XP.

You mentioned that the Dell computer was new, there may be some Windows updates that must be accomplished.

Other than that, I have no documentation that can help with solutions for the thing of installation software that your computer is running Windows XP when it is running in fact Windows 7. This could be a topic better suited for Microsoft Community Forums.

Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.
 
Thank you!

Tags: HP Printers

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