HP settlement 8710, 8720, 8730, 8740: HP Officejet Pro 8720, 8710 unable to print/scan/setup or connect via ethernet and wireless

Similar Questions

• OfficeJet 5740: OfficeJet connected Via USB and wireless?

  I just bought a HP OfficeJet 5740 printer.

  Currently, my printer is connected via USB to my PC. Could I also set up to be connected wireless at the same time so that I can print from a Tablet?

  Yes.

• OfficeJet Pro 8600 +: OfficeJet Pro 8600 + very slow to print

  We recently purchased a new MacBook.  From the beginning on this MacBook, our HP 8600 printer takes long time to start an extremetly to print.  Sometimes it prints ever.  The printer is set up wireless.  Sometimes the print area will say that is having problems connecting to the printer, but not always.

  This only happens on this MaxBook.  I have an iMac and a Windows laptop, both connect to the same wireless printer.  Both of these printing devices print jobs fairly quickly.

  I downloaded the new drivers.  Uninstalled and reinstalled the printer.  Restarted the printer and wireless access point.  Disabled iPV6.

  Don't know what else to try.

  Hi @JH99,

  Welcome to the HP Forums!

  I noticed that your HP Officejet pro 8600 is slow to print on a wireless connection, with your Mac. I'm happy to help you!

  Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know the results. Although the guide title does not match your question, I think that these steps will help.

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Thank you for posting!

• HP Officejet Pro 8600 Plus do not print hardcover

  I tried the solutions posted: 1) made sure the tray 2 is not installed. (2) printed 100 white pages of plain paper. (3) modified preference hardcover and paper media.  However, I always get out of paper message when you try to print on thick paper.

  This is a new printer. Help!

  Hi hubox,

  Welcome to the HP Forums!

  I understand that your HP Officejet pro 8600 more do not print card stock, and I'm happy to help with this problem!

  To get help, I'll need to know:

  • If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  • If the printer is connected, USB, Ethernet, or wireless.
  • If the printer is capable of making copies of itself.
  • If the power cable plugged into a surge protector, or directly on a wall plug. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.
  • The size of the stock card.
  • The weight of the cardboard.

  In the meantime, please take a look through this paper guide. ' A ' Out of paper ' or 'Choose the motor at a standstill' message and the printer not picking up or feeding of the paper in the main tray.

  I hope to hear from you and thank you for posting!

• The HP OfficeJet Pro 8600 does support e-print? I am running Win 7 Pro 64-bit

  Can you please tell me: the HP OfficeJet Pro 8600 does support e-print?  I can't find or generate or figure out how to create an e-mail address for this printer.  Thank you.

  Hello BoPeepLamb,

  8600 printer OfficeJet does support ePrint. You can access the e-mail address of printers by allowing Web Services to the main display on the printer. The icon is located on the top left corner of the screen and looks like the sheet of paper with circles behind it. Before you can enable Web Services, you must ensure that you have a valid internet connection first.

  Once you have enabled Web Services, you should have a print sheet mobile printing with a printer code and the link to http://www.eprintcenter.com where you can create an account and customize your e-mail address printers.

  If you have any other questions do not hesitate to reply to this message and I'll try to find an answer for you.

• OfficeJet Pro 8620: Officejet pro 8620 will not be printed by RDP

  We have a new OfficeJet 8620 Pro that we have just set up in a remote office. The user connects via rdp and vpn to another office in our network. When we connect it cannot print. I installed the drivers on the local destination computer. The printer prints from two computers as well. "Through RDP the print job is sent to the computer local and drtops but I get an error Windows 372, printing Service:"

  The Remote Desktop redirected Printer Doc document, held by xxx, failed to print on printer HP Officejet Pro 8620. Try printing the document again, or restart the print spooler.

  Data type: RAW. Spool file size in bytes: 285662. Number of bytes printed: 131072. Total number of pages in the document: 1. number of pages printed: 0. Client computer: \\LOCAL_PC. Error code Win32 returned by the print processor: 2147500037. Unspecified error

  I tried to uninstall and reinstall the drivers and the printer on the computer the remote and that has not worked. I found this: http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4aa0-8465enw&404m=secure-erc

  It seems to imply that the 8600 series need another type of driver but I can't find the driver that he needs.

  Any help would be appreciated.

  You can resolve this problem by installing the driver Laserjet 6980 on your print server as an additional driver for your printer.

• OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.

  OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.  Test page out of rose.  Ran test, test page out of rose

  The whole page out pink (which means a solid pink page) or is it roses words, boxes, and

• Cannot get the HP Solution Center to load for officejet pro L7590 all-in-one printer

  Unable to get the HP Solution Center to load. Have an officejet pro L7590 all-in-one connected wireless (through the router) on my new computer Windows 8 but had to deceive it calling it a direct connection.

  I have a new computer with Windows 8.  I managed to get my HP officejet pro all-in-one L7590 printer connected and working with software downloaded from HP.  During installation it placed an icon on my desktop (the old format disktop I love) to the center of HP solutions, but when I try to open the Solution Center a message indicates that the installation is not complete.  When I try to install more software it brings back me to the orginal installation and indicates that the device is already installed.

  I want to clarify again once my choice of installation was directly connected even if it is wireless via a router.  It was the only way I could make it work.

  The Network Configuration page was just that you will find the IP address, but you have this.  It is not as important now.  Now that I've shown you a method to help you analyze let us begin the process is not easy to get the Solution Center works again.

  I was very happy to find an official document on your computer Windows 8 and the solution Center.  I think this should help you when you select your operating system on this page.  It is titled "The scanning device estintrouvable and other related errors" and will be a little better explain what you need to try to get the Solution Center to work once again, I am.

  Let me know if you have any questions concerning one of the steps here and I will do my best to answer those as quickly as possible. I do not know a few things to do if it does not, but it is certainly the best advice to try first.

• OfficeJet 7410 does not connect via WiFi and will not scan

  I don't know if this post is in the right place, but here goes:

  I have a 7410 OfficeJet that was connected to my home network so that I could print/scanning wireless to it from any computer in the House.  It worked well for a while.  I am running Windows XP SP 3.

  We lost power for a few days during the hurricane (Fortunately it was our one central issue), and when the power was restored the 7410 wouldn't connect to the wireless network (we have FiOS).  I checked the unit identifies the correct system ID (and I entered the WEP key), but when I try to install from the desktop computer, it can not find the 7410 (laptop computer also was not able to find the 7410).  The only way I could get the desktop to detect the 7410 is to connect it to the router with an ethernet cable (it does not work with the laptop).  I also can't connect to the wireless printer if I put the IP address in my browser (I'm able to do when it's connected via ethernet).  Not sure if it is a firewall issue.

  When the 7410 is connected to the router with the ethernet cable, I could print to it without any problems.  However, I can't scan from it.  When I try to scan, I get the error message "when trying to scan, could not find the required user interface file (Please reinstall scanning software).  I uninstalled and reinstalled the HP software, but I still get this message.  I also followed the instructions here: http://support.hp.com/us-en/document/c00516936 but that has not solved the problem.

  This morning, I uninstalled the printer with the hope that, put it back in place could solve the problem of scanning, but now the computer is not able to find the printer, even if it is connected by ethernet.

  I hope I gave enough information.  Ideas/comments/suggestions would be appreciated.

  I think I see what's happening. You just need to reestablish the connection to the printer wireless. The document below should help you with that. Once you have done so, the software shouldn't have a problem connecting to the wireless printer.

  Installation of the software of the printer on a wireless network or network (Ethernet) cable

• HP OfficeJet Pro 8740: HP OfficeJet Pro 8740: settings to copy: an error has occurred. (pgCopyConfig-409)

  Hello!

  I'm changing the default bin used for print on a HP OfficeJet Pro 8740.

  The Server Web integrated to settings-> settings of copy / print-> copy settings-> selection of the status bar

  I change 'Default tray' in ' Tray 1 "to"tray 2"."

  After hitting "Apply", the following error message appears:

  An error has occurred. (pgCopyConfig-409)

  Click 'OK' to go back.

  What's not here?

  See you soon,.

  Wolfram

  Hi @wschlich

  Thanks for your comments.

  When you define the settings of copy of tray 2, it will be for this post only (unless your default tray is for copy 2 tray)

  Here's how you can win your copy of employment "continuously" starting from tray 2, follow these steps:

  

  Select the 'Setup '.

  

  

  

  

  

  

  

  

  Try to copy again, he should "stick" to tray 2

  Hope that helps!

• OfficeJet Pro 8610: Increased Top & Bottom printing margins during upgrade to Windows 10

  Hello:

  When I put my margins to upgrade to Windows 10 and re-installed new print driver HP for Windows 10 of their site, not printable top & bottom increased (> 3/4 ''). I then ran the HP Print doctor and everything seems to check out.

  My wife can print from your Mac via wifi and the margins are still good)<1 ").="" my="" pc="" is="" connected="" to="" the="" printer="" via="">

  I'm tempted to just buy a new printer, any suggestions?

  Hey @Mike144,

  Welcome to the Forums of HP's Support.

  I see you have some problems with the printing of 10 Windows PC to your Officejet 8710 e-all-in-one printer. I can help you with that.

  To resolve this problem:

  1. If your printer is connected to your PC via a USB cable, remove it.
  2. Close any programs you have open.
  3. In your search type in printers bar and open devices and printers.
  4. Right-click on any icon of your printer listed.
  5. Click on remove the instrument.
  6. Repeat for all other icons of your printer listed.

  If you removed the USB cable, connect. If this is not the case, click on add printer and follow the prompts to add a new queue for your printer.

  Please let me know the results after following the above. If you are able to print with larger margins, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet pro 8600 vertical black lines printing when you use the scanner/copier of SMA

  I have an Officejet Pro 8600 Plus model N911g that I got a year out of warranty. Worked perfectly until this week when I scanned approximately 50 pages through the ADM.  During the process of digitisation of the black vertical lines began to appear on documents that are scanned or print (color or BW) through the ADM.  Scanning or printing directly from the scanner glass is not the problem.

  I checked, cleaned and cleaned all (rolls, strip scanning, scanning glass) it is possible via the information provide in these forums from other veins knows on their production lines.  No change...

  I unplugged the printer all the network and fax cables and tried scanning or copying with the power of the device, NO CHANGE.  Don't know what the next step might be other than the factory reset (don't have documentation on this process).  Additional suggestions would be appreciated.

  Bcrigler

  Hello

  Please go through this document from HP, this problem is because of the dust or some contamination on glass scalled

  http://support.HP.com/us-en/document/c02881567

  Here is a video, the printer is not JO 8600 but the mechanism is the same, then even this video will be a great help

  http://www.YouTube.com/watch?v=CGn7FJvH8sE

• OfficeJet Pro 8600 more - won't print wireless

  Installed a new 8600 more printer.  To install it on my network.  My laptop sees the printer and scanning function will trigger and talk back to my laptop.  When I try to print, however, printing fails with the error "unable to communicate with printer."  Any ideas on how to solve this problem?

  Hi valledigna,

  Follow the steps below to uninstall and reinstall the printer.

  1. open Control Panel

  2. click on uninstall a program

  3 uninstall Officejet 8600 in the list

  4 restart your computer

  5. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  6 download the drivers and full software functionality, and then reinstall the printer.

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-97846-2 & CC = US & DLC = in & LC = on & os = 4063 & Product = 4323652 & sw_lang=.

• HP Officejet Pro 8610: HP 8610 - check printing order

  HE CAN NOT FIND 'SWITCHES' TO CHANGE THE PRINTING ORDER.

  Control Panel

  ... Devices and printers

  ... right click on the printer icon

  ......... Printer preferences

  NO option to change the order of printing on any tab

  QuickBooks Pro

  ... File

  ...... Printer installation

  ......... SHAPE: Check/cheque

  ............ Options

  NO option to change the order of printing on any tab

  This option existed.  What has changed?

  Deskjet 6980 driver is compatible with the Officejet Pro 8600 series (including the 8610) and provides the order of the pages, but also of the other missing features of the Officejet Pro driver 8610 including:

  • Order of pages
  • Resizing options, including the page scaling in percent or adjust.
  • County of copy (with Assembly option)
  • Image mirror (for printing T-Shirt transfer or stickers)
  • Watermarks
  • Tip of color (the color, Saturation and brightness, the individual sliders for CMYK tone)
  • Overspray
  • Drying time

  The Deskjet 6980 driver can be installed as follows (the instructions are for Windows 7, other versions would be similar): file devices and printers, click with the right button on the Officejet 8600, select Advanced, new driver, Next, properties of the printer, Windows Update, wait a while for the page to refresh, and then select the driver HP Deskjet 6980 (HP), OK.  It may be desirable to change the name back to Officejet Pro 8610: right click on the printer, the printer, the general properties, type the name of the desired printer, apply.  While, it may be necessary to activate the duplexer: click the device settings tab, set the duplex unit installed, apply, OK.

  Install another printer driver will have no effect on scanning applications.

• How can I get my HP Officejet Pro 8600 more to send the scanned item directly to e-mail?

  I just moved to the top of a new HP Officejet Pro 8600 more a HP 6500 printer.  On the old 6500, it gave me the choice to send the scan to my email, however, that option is not available for me on the new scan of 8600 software.  How can I add email to my choice of where to send the scan?

  Thank you...

  Hi NICOLI12,

  Welcome to the HP Forums, I hope you enjoy your experience!

  I understand that you want to know how to scan to e-mail.

  I'll be happy to help you.

  You should be able to analyze through the scanning software HP to e-mail can also scan to e-mail from the control panel of the printer. I have provided a document to find out how Scan.

  Hope that solves your problem.

  If you are on Mac, please let me know.

  Thanks for posting on the HP Forums.
  Have a wonderful day!