HP SimplePass does not work on Hotmail/Outlook, but work on other sites? (webcard broken?)

Hello world

I use a HP Pavilion dv6 notebook pc with Windows 7 Edition Home Premium and I have currently the 5.4.0.402 HP SimplePass version installed.

I use SimplePass since I bought this laptop and it has always worked well for me. Now suddenly it seems SimplePass does not recognize Hotmail/Outlook as a login page (than that makes sense?)

Whenever I visit outlook.com now simplepass do not ask me to slide my finger. Whenever I connect to a new simplepass (non-registered) e-mail address don't ask me whether I want to save. It still works on other sites as well (for example, facebook and this forum)

I looked around the forums and found this post to be the most promising:

Promising position

However, I have tried all the suggestions in this post, and it still doesn't seem to work.

SimplePass Web page offers little assistance, saying that I need to upgrade to the version of windows 8 first and see if that helps. (but I have fear of the version of win8 will have even more problems because I use win7..?)

The strangest thing is that it used to work. I don't know what I could have done it spoil. The only thing I can think is that I might have deleted some of my history/cookies? I don't know if this would affect SimplePass, but then why would it still work on facebook and other sites... ?

In any case, I really hope there is a solution to this problem. Any help is very appreciated!

Hi again,

Thank you for trying to help, I really appreciate it!

I thought he could change from hotmail/outlook and so I've tried to make the webcard with www.oulook.com , and www.hotmail.com and even the https://login.live.com/login.srf?ettc... the site where you end up when you go to two sites... Does not work either...

However! As of today, it started working again! I think it has something to do with one of the updates from HP that has recently settled on my computer. (the simplepass bar is black instead of yellow, every time he suggests sliding me my finger)

With the update my hotmail webcards seem to work perfectly again, then BRAVO!

Thanks again for the help!

Tags: Notebooks

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