HP SimplePass works do not [Windows 8.1]

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• want 1045dx m6: Simplepass works do not with my laptop

  My first post so maybe wrong category, try to scan fingerprint to install it on my system and send me questions. Firstly, through windows Hello, he asked me to slide my finger, after the first shot, the scanner shows the orangelight then says something went wrong and I have to restart Hello windows.
  
  Then try to use HP simple pass, it stops right in the screen where it says slip a finger between the player and there is a big x and please do sliding your finger across the reader amd it's everything... regardless of how drag, no light, nothing. Please can someone help me, my arw pilots all updates

  @Johnxy84

  Johnxy84 wrote:
  Hello, thanks for the reply, downloaded the drivers but How to configure the fingerprint sign upother than to go through Hello windows?

  Short answer:

  You configure connection of the fingerprint without after crossing the Windows Hello > PIN > enable fingerprint.

  The fingerprint reader must be activated before it can be used.

  Windows 10 fingerprint logon is considered "Primary" - in most cases, it is necessary to implement the login Windows 10 fingerprints before moving on to other programs / additional fingerprints.

  Longer answer:

  I don't know the answer to your situation.

  In general, everything works much better when you have installed the drivers needed for Windows 10 HP.  Your system drivers Support page provides 10 HP Windows drivers.

  In general, it is necessary that you configure and activate the reader of fingerprints and footprints digital connect within 10 Windows before installing HP SimplePass.

  • Install the print driver provided in the previous post
  • Restart the computer and log in
  • Create the number of PINS and allow the fingerprint reader

  See:

  Add or remove fingerprints - 10 Windows logon

  

  Comment

  In general, after the login Windows 10 fingerprints digital works, and then you install HP SimplePass.

  The repeated use of the words "In general" is deliberate.

  Without the HP infrastructue which would be normally offered by the Drivers HP for Windows 10 installation, initial configuration of fingerprints is entirely dependent on the structure of the operating system of Windows 10 files.  It's not ideal.

  In other words, things cannot proceed as you expect.

  To make it more complicated, if Setup the initial connection of fingerprints is not working, then - to try to get the job of fingerprinting connection - you may need to install HP SimplePass before login footprint is functional.

  Installation HP SimplePass before the login of the fingerprint is functional is not ideal:

  • Start the program SimplePass in the mixture can work (fix) - or to install SimplePass atop of a connection configuration nonfunctional fingerprints may not help at all

  If you install HP SimplePass fails:

  • Installation HP SimplePass before the login of the fingerprint is functional can cause the user (you) to believe that the failure is due to HP SimplePass (when the cause of the failure is located somewhere else).

  

  The question is perhaps the absence of a footprint of Validity Sensor Driver Update.

  If you wish, try / use a different driver.  Although not specifically recommended for your system, the type of device is the same and the proposed driver supports a wide variety of systems / equipment.

  DOWNLOAD:

  sp58900 validity sensor V4.4.234.0 W8 - W8.1

  • Uninstall AND remove the existing of fingerprints fingerprint driver in Device Manager
  • Shut down the system (full off)
  • Start the computer and connect
  • AThe install downloaded Driver
  • Restart the computer and log in
  • Check for the difference.

  Relevant measures are set out in the DocumentSection:

  • Order of events

  Good luck.

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  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

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