HP slate support 7

I recently got a hp slate 7 as birthday present about 1 months ago, recently I got problems to load the device. When the micro usb is pluged in the device, it starts to load, but if the Tablet is moved even slightly immediately, it disconnects and stops loading.
The charger and cable check out ok, the problem seems to lie in the device itself, while it is plugged the usb microphone is very loose like the port of loading individual has of his mount.
What should I do? Take it back to the shop or deal directly with HP
Thank you suzie

Contact HP.

Tags: HP Tablets

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