HP software detects the printer, but then "the printer could not be installed on the network.

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  Hi all.

  Just try to find this sorted hope someone can help.

  I am able to print irelessly of all our devices with no problems at all.

  However, when I click on the control panel applications he repeats me "the printer could not connect to the verification of the server of the internet connection and try again or enter a proxy address.

  I use an Imac with airport wifi router.

  Doing a search in the forums and on the manuals troble shooting pages, nothing seems to work.

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  Let's define an external static IP and DNS address for the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Yours is 10.0.1.2 a.200.  We use 10.0.1.220 for your printer.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
  -Click 'apply '.

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  After that, you will have to redo 'Add printer' using the new IP address.

• HP ENVY 4500: Error: the printer could not print

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  Any ideas?

  Thanks for your suggestions! However, most did not address my problem. I ran the Print and Scan doctor before posting this thread, but it found no errors. I was unable to get any additional details about the error.

  SOLUTION: I found a solution after reading this thread. I've updated Windows 8.1 a few weeks since the last time I had the printer works. I've updated Windows again today and the problem immediately went away.

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• HP Laserjet Pro 1102w: HP 1102w cannot detect the network.

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  Counsel pertaining to this matter is greatly appeciated.

  Thank you

  cbs117

  Hey @cbs117,

  Welcome to the Forums of HP Support!

  I see that you experience some problems with your Laserjet P1102w printer connection to your wireless network. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.

  Now if the blue light is not solid, the next step is to run the HP installation by clicking on the icon on your PC with a name similar to the Laserjet P1100 series. If you do not have this icon, download the latest drivers at this link.

  Please let me know if you are able to connect the printer after you follow the above. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Want 4500: Connection error! The printer could not connect to the server

  Connection error! The printer could not connect to the server!

  Cannot set up eprint or update the driver. Ever been on the forums and do not understand what to do!

  I am successfully connected to my router and can print from my pc and my ipad with airprint.

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  Hi @roopuk,

  Thanks for getting back to me.

  Sometimes the manual DNS 8.8.8.8 / 8.8.4.4 won't work in some configurations of network users.  Try the same steps as described above, but this time use the following parameters:

  Manual preferred DNS Server: 209.244.0.3
  Auxiliary manual DNS server: 209.244.0.4

  If you encounter the error, as before, we take our proverbial gloves off to try a more intensive troubleshooting.

  What is happening, it is that your router allows your printer connection that to enable wireless, but not a secondary connection to Web services.  In order to get these devices to 'shake hands' a second time, you may need to enable DMZ mode on your network through the router's built-in Web server.  HP does usually not this configuration for its customers as errors can cause serious network problems, but I can certainly post the info you need on your router or the ISP of the staff support company so that they could help you directly.

  Here is the information that you need for your provider service to open ports on your router/modem...

  -Multicast must be enabled
  -Hello enabled for AirPrint (relevant for iOS and Mac OS users)
  -Mac filtering should be disabled
  -Also, make sure that your router's firmware to date if
  necessary
  - The dmz on the router mode and turn it on to the printers IP address: _

  Ports to open are: Eprint and Apps

  Incoming Ports.

  UDP
  80
  443
  ------------------
  Outbound ports

  TCP
  5222
  5223
  -------------------
  Once they are open, you should have no problems connecting to services web eprint on your device.

  I would like to know how it works for you.

  Kind regards