HP solution center in windows 8.1

Similar Questions

• Solution Center and Windows 8.

  I have upgraded to Windows 8 recently on my computer HP Omni 27-1054. The solution Center has stopped working. So, I found HP printer Installation Wizard. The wizard downloaded the necessary software, my old software uninstalled and installed the new. It works now. However the solution Center now only gives me the scanning options. There is no printing option. I will attach a screenshot of the Solution Center to show.

  Is it possible to get this software to display the buttons to print as he did before?

  Thank you

  Dave

  The representative of HP is correct in what he says, because of the OS all the Solution Center features change because of how the new operating system works in conjunction with older software. That could change because the operating system is developed or that our software has a greater compatibility with the operating system.

  Just to be clear, however, that you have installed the software - after that - you upgraded to Win8?

• Cannot install the Solution Center in Windows 7 for HP7310

  I have a HP7310xi AIO that works very well until recently.  I've recently updated Win/XP to Win 7 32 bit and the printer software will not be installed correctly.  I downloaded and tried all the diagnostic tools that I can find on this site, nothing helps.  I can print but cannot scan due to lack of Solution Center software.  I want this to be a device connected to the network and part works very well with the printer, but I repeat, it will be no scanner - is network or USB accessory.

  I downloaded (several times) the file of the AIO_CDB_Net_Full_Win_WW_130_141 software, which is supposed to install the necessary software, but IS NOT INSTALL the Solution Center.  I tried HPPIW for installation and also HPHNDU and HPPDU for the diagnosis of the printer, and who work very well.  I also tried HPPSdr (who works for the printer, but not scan) and HPSDU, which does not at all.

  I still have my original installation CD and I tried, but of course it does not work with Win 7.  I also tried to uninstall the entire software package and then try to re - install, also without success.  It seems that the uninstall process is incomplete, or at least that's my guess.  I tried running also uninstall batch since the original installation CD files (the files to \util\CCC\Uninstall, Uninstall_L1, etc.) and they seem to work, but still the re - install subsequent does not install Solution Center.

  I recently ordered the customers a new installation CD, expecting a full installation CD for Windows 7 and receive.  The label of the CD says it's for "HP Officejet 6300, 7200, 7300 all-in-One-series", and also that it is "Version 13.1.0" and "Windows 7" and "Multiple languages"  It is the number of piece CB744-10003 and seems to be exactly what I need.  HOWEVER... This is ACTUALLY ON THE CD!

  Usefully, the label gives the following instructions:

  Insert the CD in your CDROM drive

  All Windows operating systems:

  (a) click on 'Start' in the task bar, then click on 'run '.

  b} type d:\Setup and click OK (where "d" is your CD drive letter"

  This is exactly what I expected to see on an installation CD; BUT there is NO "SETUP" FROM THE CD FILE!

  The content of the CD is exactly TWO FILES:

  AIO_CDB_Net_Full_Win_WW_130_141.exe, and

  AIO_CDB_Net_Full_Win_WW_130_141.MD5

  The first file is the same as I've downloaded several times on your website and many, tried several times to install.

  THIS CD DOES NOT CONTAIN WHAT THE LABEL SAYS WHAT IT SHOULD CONTAIN.

  I spent a lot of time on the phone with 'Technical Support' (telephone number 1-800-474-6836) and just got a huge evasive.  The best suggestion they could offer was that I should 'upgrade' my printer!  I know the printer is old, and I know that the printer itself is not supported.  However, I expect better than that of a software package that is supposed to take care this device on Windows 7 AIO.

  If I can't get this resolved successfully, I'll upgrade my AIO - but it WILL NOT BE ONE OTHER DEVICE HP!

  Hmm...  I have an Officejet 7410 similar, I used the same configuration file to install and have used it for a few years on my Windows 7 system.  A few questions:

  You have the printer connected by USB or network?

  You said that you had upgraded to Windows XP.  Was this a clean install on the XP machine?

  Are there any error messages during installation?

  There are a few things to try: If the printer is connected with USB, unplug it before you continue.  Navigate to the folder folder (open the Explorer and folder type in the address bar), look for a directory starting with 7z and a date corresponding to when you tried to install the printer.  Go to the util/ccc directory in the 7z... directory and run uninstall_L3, uninstall_L2, and uninstall_L1 files.  (This is the program of uninstalling the version of Windows 7, it might be more effective than the XP uninstall program).  After you run each file three batch restart the computer and log in as a user with administrator privileges.  At this point, run the Setup program.

• Help: Solution Center problem Windows 7 (64-bit)

  Hello

  I have a Photosmart 3210 and I am running Windows 7 (64-bit). I downloaded the last Center of Solution for my o/s, but have the following problem, as shown in the image below, can someone help me because I am not able to use something other than the printing functionality

  http://i120.Photobucket.com/albums/O161/killperry/HPSolutionCenterError.jpg

  (This site does not support images?)

  Thank you!

  Message edited by killperry on 05/11/2009 13:06

  I think that we have found the problem... I uninstalled Flash by using the uninstall program located here Flash: http://kb2.adobe.com/cps/141/tn_14157.html

  I then reinstalled Flash Player and open the HP Solution Center. Then he showed a dialog box that says that the Plugin Flash to Internet Explorer. I use Firefox as my main browser and therefore never installed the Flash Plugin for Internet Explorer, so the graphics error.

  Answer = install Internet Explorer Flash Plugin

  Thanks for your help JonW, that had been annoying me for several days!

• Problem Solution Center in windows 8.1

  Hello. I HP Photosmart C7283.

  After the system update (I have install Windows 8.1), when I run the HP Solution Center, I got an error: "device not finished and cannot start the solution Center.". The screen on the Russia:

  OK, I have remove all the drivers, programs etc. of HP, download new drivers for hp (to Win 8.1) site, reinstall it. But the error does not disappear... I have the same error.

  I can print, but I can't scan into the computer, for example.

  Connect the printer via Wi - Fi, the connection is good and right (printer can print)

  How to fix this error and launch HP solution Center?

  I'm sorry for my English, Russian

  UPD:

  I download 'master of installation printer HP for Windows '. It download the drivers. In procees of installation, when I choose, that my printer to connect via Wi - Fi, installation of show me an error: cannot complete the configuration of the printer. I can repeat (show the same error) or ignore it. Screenshot on the Russia:

  

  After I pressed Next, the installation is complete. The Office has added icon "add a device". I run, but repeat the error on the screen 2.

  All this time the printer and the computer has been connected

  That means, this DEVICE unfinished facility. Because of its Solution Center doesn't start... HEEELP, please.

  Hi Vladimir78,

  The only thing I can suggest at this stage is to get a printer USB cable, or you can restore to a previous point while it was working properly. Here is a document on how to do it.

  http://support.HP.com/us-en/document/c03327545

  Thank you.

• Download HP Solution Center in Windows 7

  I just bought a new computer with Windows 7 and have two HP printers.  I can't find the HP Solution Center any longer and can not find a way to check my ink level or to print a test page.  Can anyone help?

  chill4hhorse wrote:

  Also a HP Photosmart D7360

  Complete recommended drivers for Photosmart D7360 are available for download here at HP.

• HP Photomart B109n: HP solution center B109n windows 10

  I installed the proper drivers and the printer works fine when I print from word, etc. But I can not activate the soultion Center Desktop icon. It does not work?

  @Chrislarsbo

  BasPootjes has posted the solution here

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/quot-HP-solutions-quot-icon-will-not-open/m-p/5429107#M132215

• HP Photosmart C4700: unable to scan to HP Solution Center in Windows 10 PC

  I am able to print on my printer and make copies directly on it, but whenever I try to scan to my PC I get a message saying: could not perform the analysis because another program or computer using the networked HP imaging device. Try again later.

  Extended error information are 8, [(0, 18,-2147467259)].

  I have tried electric bike on the printer and have even restarted the computer, but I still get the same message.

  There is no other printer connected to the PC.

  Hi @marybary,

  I see that you can print and copy, but you can't just sweep your computer running Windows 10. First of all, I would like you to run printing HP and doctor Scan.  Printing HP and doctor Scan is a free utility (tool) that allows to quickly identify and fix common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  If you have trouble let me know and I will do everything I can to help. Also, during printing and scanning doctor closes you will see a window of the survey, please complete this survey to help us help you. All feed back is appreciated and valued.

  Thanks, I look forward to hear from you and work toward a solution.

• OfficeJet J4680: HP Solution Center has stopped working with Windows 10

  From today, after the last version 10 of Windows Update to the HP Solution Center software won't start/open.  After clicking to open, there is a beep and nothing.  No dialogue error or indication that something does not, but the program does not start.

  He had worked all the way up through yesterday with the latest versions of the Solution Center and Windows 10 installed.  The only change was an update today which says that it was just an update to the flash player security.

  I uninstalled and reinstalled twice, checked to make sure that my private network settings were OK, all to nothing done.  I need it to scan documents.

  Anyone with ideas?

  There is a problem with the last Windows security update.  It disables some flash programs, including the HP Solutions Center uses to load.

  Here's a solution:

  Enter "View installed updates" in the search bar of Windows.  It will show you an option in Control Panel.

  Click the appropriate option.

  Select the "Security Update for Microsoft Windows (KB3132372)" and an uninstall option will appear next to the drop-down list to organize.

  Click on uninstall and work through all the guests.

  Once uninstalled, the HP Solution Center will work.

• HP Photosmart B110: Solutions Center installs - problems of usb - only wanted to scan - how to install the scanner part

  -With the help of HP Photosmart B110

  -Use of Tower/Desktop computer running Windows 7 64 bit

  Printer/Scanner connected via WiFi to router

  -Printer part works, I can print to this device

  -Scanner is accessible via the device Web page.

  I want the software of the scanner Solutions Center.

  I can't install the Solutions Center on Windows 7 64 bit. Setup stops and says that I have USB hardware and driver problems. USB on my Tower is USB2 and USB3 ports. Everything works perfectly and the Windows Device Manager has no problem with USB drivers/devices.

  How can I install the scanner software (or all of the Solutions Center software)?

  Tried to look in the folder for the files of instsaller scanner, nothing seems to work. (pulled other positions where it not install Solutions Center). Computer is working very well, so my only option at the moment is to look through the device's Web page, but it is not the best. And I would like to use the software. Also one third of the software "fax and scan" software and windows does not see the connected B110 (probably because it is on a network and not directly plugged into a usb port), so these two options came out.

  HP forum, help please. Is there a way to bypass the usb part? I use this device on a network. Windows 7 sees (even if only as a printer), so also want windows to consider it as a scanner as well.

  Thank you

  Hi @jedi11csa,

  Thank you very much to get back again.

  I just talked with a few colleagues in this regard, and this problem seems to be more a matter of Windows operating system, if the computer displays that USB related errors as well as the installation had not yet reached the point where it asks you to select your connection type.

  Maybe it's an investigation that is best suited for community Microsoft Forums as my resources have been exhausted in this respect.

  I hope that you are able to find the solution you need.

  Thank you.

• Solution Center icon is missing

  I tried to find the HP Solution Center icon. I keep going in circles. It gets frustrating for me. I need help. I followed your instructions and still no results. I'm trying to figure out how to scan on my HP Officejet 4500. My icon is not there. I don't know what it looks like even. I have Windows 10. I don't know if this is the problem or not. Can you help me please? Thank you in advance.

  Hi @ldslady13,

  Welcome to the HP Forums!

  I understand that your HP Solution Center is missing with your HP Officejet 4500 printer on Windows 10 operating system. I'm happy to discuss this issue for you!

  I check to make sure that the drivers and full software features have been installed. You can download the software by clicking on this link, the HP Officejet full feature and driver software. Or, you can use the software HP printer install wizard for Windows .

  This guide, HP Solution Center Software frequently asked Questions (FAQ), can also be useful.

  As well as these guides:

  • Scan using the HP Solution Center software (Windows 10) complete features.
  • Scanner without HP (Windows 10) software.

  I hope this information helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Officejet 4500 g510: HP Solution Center

  How can I install the HP SOLUTIONS CENTER's Windows 10?

  I ' not more possible ts of installation CD because there is no more the "don't install" icon but only the icon 'out '.

  Tahnk you

  [Personal information]

  Hello

  What is your HP Officejet 4500 g510? Must be g510 HP Officejet 4500* where * can be from a to z. If please download and install the following software and the driver is your printer HP Officejet 4500 g510a-f:

  http://ftp.HP.com/pub/softlib/software12/COL32500/MP-109548-2/OJ_AIO_4500_G510a-f_NonNet_Full_Win_WW_140_408-4.exe

  IF your printer is a HP Officejet 4500 g510g-m:

  http://ftp.HP.com/pub/softlib/software13/COL32438/MP-109547-3/OJ_AIO_4500_G510g-m_Full_Win_WW_140_408-5.exe

  IF your printer is HP Officejet 4500 g510n-z:

  http://ftp.HP.com/pub/softlib/software13/COL32439/MP-109545-3/OJ_AIO_4500_G510n-z_Full_Win_WW_140_408-5.exe

  Kind regards.

• Where are the Solution Center shortcuts, and how to use the (Scans)

  A frustration more than Windows 8 to get more than

  I have attached my C3180 to my new Windows 8 machine and the software installed.  It is running, but I'm a bit lost in the use of the center of Solution that seems different from what I had on XP.

  1. the only way I could see to change the destination of a scan, has been to create a new shortcut with the destination I want to use.  Is this correct?

   

  2. now that I have a short cut, where is it? When I run a scan from the Solution Center, the analysis proceeds to the default destination, so it must use the default shortcut.

  Is it possible to use the start scanning on the home of the solution Center window and make the scan go to my choice of the destination folder?

  Quit smoking research

  I found how to use the solution Center in Windows 8 here.

• OfficeJet J6480 and Solution Center

  Currently, there is no update for my Officejet J6480 and the Solution Center with Windows 7.  I am able to print, scan, fax, etc.  What is the deadline for the update of the Solution Center?

  The full download of features for windows 7 will be available for your product at the end of January 2010. However, the Windows 7 operating system contains a solution to your product base driver. Some of the advanced features of these products are only available with the full features of HP driver. good news, it's using workaround procedures, you can still print in a software program. In addition, you can import and display images on a memory card, if your product has a memory card slot.

  Please follow the instructions to install the driver of Basic for windows 7 and then go over workaround procedures to use the features available for your product that are available which can be accessed from the following link:

  http://support.HP.com/us-en/document/c01887433
   
  Windows 7 comes with the built-in enforcement fax and scan.  You can access by typing in Fax and Scan in search programs and files box, and clicking the Windows Fax and Scan icon that appears at the top of the Start Menu.

  While I am an employee of HP, I'm not an expert on all our products. When I offer advice, I do not speak for HP.

• HP Solution Center does not work after installing Windows 10.

  After 10 Windows Installer, Solution Center HP, which is part of the installation of software for my HP Officejet 4500 510nz, tells me that the software is incomplete. The installation disc does not open, so I downloaded the HP program and re-installed. I always get the message that the software is incomplete. HP says they no longer support this printer (bought 24/05/14 - May 25/09/13!) - WOW! ~ printer still print, but will not run the other functions such as scanning, etc., because the HP Solution Center does not start, and HP has abandoned in favor of their product.

  Now what? Should I buy a new printer to replace this year 1 old HP so I can use its features with W10?

  Or, is there a way to fix it?

  This thread has been locked, for more information on HPPIW, please refer to the following support document:

  http://support.HP.com/us-en/document/c02681060

  HP printer Installation Wizard is an application of HP support that helped to download printer software. This support request is no longer supported by HP. This software was last updated was September 22, 2015.

  To download and install the latest version of the software for your HP printer, please visit 123.hp.comor HP support Web site, HP Support Assistant (in English).