HP Solution Center's works do not

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• HP DESKJET F4580 SERIES: HP SOLUTIONS CENTER's works do not anymoe

  My printer suddenly disappeared and was not able to print. At the opening of the CENTER of the HP SOLUTIONS, received the message impossible to open the centre of solutions such as the installation is incomplete.

  I reinstalled the driver and I am now able to print again in the wireless, but the CENTER of the HP SOLUTIONS still does not work and still get the same message.

  When reinstalling the driver, I got several error message indicating a file was not found, but she did not give the name of the file.

  Can someone please help me because I use the device fairly regularly to scan documents and at the present time, it does not work.

  Thank you.

  Hey @gigi1966,

  I would like to take a moment to thank you. Thank you for your patience and perseverance. I guess you feel like you've been to the Moon and back with all this troubleshooting!

  -We will continue to try to catch a solution

  It starts to sound like maybe the problem is related to the registry database. Personally, I don't like to tinker in the registry manually, instead, you can use a registry cleaner. My preference goes to CCleaner.  - How to use CCleaner.

  Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then reinstall the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

  This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

  Until we move on an attempt to reinstall the software, we will perform a clean boot too. Instructions below:

  1. Click Start and type msconfig in the search box.
  2. Press enter.
  3. On the general tab, click Selective startup.
  4. Clear the Load Startup items check box.
  5. Click the Services tab.
  6. Select the hide all Microsoft services check box (bottom).
  7. Click disable all.
  8. Click OK.
  9. Click restart.

  After installing the software, restore your system startup with the following steps:

  1. Click Start and type msconfig in the search box.
  2. Press enter.
  3. On the general tab, select Normal startup.
  4. Click OK.
  5. Click Yes when asked to restart your computer.

  Please let me know how it works.

• "Solution Center cannot work because your device installation is not complete."

  I read the posts that deal with this problem before, but none of the solutions seem to work for me. When you try to open the solution Center I get the error message: "Solution Center cannot work because your installation of the device is not complete."  Argh, again! He used to work, but all of a sudden no longer. I uninstalled it, reinstalled, restarted print spooling, update adobe flash, has run windows updates, changed the "HP CUE Device Discovery" start-up, disabled virus protection, tried to connect by USB instead of wireless, etc... I also tried:

  1. download and install the following update

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77751-1&cc=us&DLC=en&LC=en&... =

  2. type % temp % in the field of race

  3. Locate and open the folder starting with 7z (example: 7zS2356)

  4 open the Util folder

  5 open the CCC folder

  ...

  ...

  .. but is there a "Util" folder in the folder starting with 7z...

  I don't have a disk, rather downloaded the software.

  It sucks, any other suggestions...?

  I have a computer Dell Vostro laptop running Windows 7 Professional 32 - bit and 64 - bit, connected wireless to a HP Photosmart C4599 all-in-one.

  Thanks in advance for any help!

  I finally got it! I have decided, once more, uninstall and reinstall. I eventually several files that began with 7z... I found one who had a "Util" folder it contains and a "CCC file" in this context, so I was able to continue with instructions of a related post, HP employee "pcwizard":

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-80348-1&cc=us&DLC=en&LC=en&...=

  10. run the download to reinstall the printer

  So I'm pumped it worked, but why is this problem even occurs?

• "HP Solution Center cannot work because your device installation is not complete."

  I worked on it for about 8 hours now and I eventually give up. I can't have the hp Solution Center to work. Help, please.

  one is an hp photosmart d110a with wireless. operating system is windows 7 Home premium 64.

  I have already tried:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features

  10. run the download to reinstall the printer

  Help, please. It's very, very frustrating.

  Alasdair

  Hi alasdair,.

  Here's what we need to do at this point. We need to focus on a single computer, and then once we got this computer work we can work on the other. Follow the document of Fatal error 1603 to disable all your startup programs and then perform the steps in scrub on the XP computer. When you try to reinstall the printer, I want to connect to the USB printer until we try to connect it wirelessly.

  I would like to know what is happening?

  Fatal error ' error 1603

  Note: Do not use any software you have already downloaded. Download the full features software again from the link I provided below.

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the uninstall_L4 (exe or Bat)

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features

  E-all-in-one printer, HP Photosmart - D110a - XP range:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-80511-1&cc=us&DLC=en&LC=en&OS=228&product=4023246&sw_lang=

  HP Officejet 5610 - XP:

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-35363-2&CC=US&DLC=en&LC=en&os=228&Product=441125&sw_lang=

  10. run the download to reinstall the printer

• SOLUTION: Get Win 7 printer drivers/HP Solution Center for work on Windows 8

  Took me some time to understand it, but I managed to do the work.

  First of all, the preliminaries:

  I have a laptop HP dv9700t running the 64-bit version of Windows 8 Pro RTM (not the preview, but I guess it will work as well on the preview).  My printer is a HP Photosmart C7280.  If you have a different printer, it is possible that something similar to how I solved my problem will help you, especially by running your installation in Windows 7 Compatibility Mode files.

  Windows 8 is provided with printer C7280 stock drivers that work by going to control panel > printers and devices > add a printer, but there is only limited to those features.  As such, I wanted to run the HP Setup files have increased functionality.

  Unfortunately, when I run the full installer of HP for my printer, there was no button 'Install a printer', or one of the other usual buttons.  There was only one button "quit".

  Here's how to let him run and install correctly.

  Right click on the HP full installation file, then properties > compatibility > then check the box "run this program in compatibility mode for:", select "Windows 7" in the drop-down list box, then click on 'OK'.

  Run the installation file as you would normally in Windows 7.

  I tried this two ways... first when you're connected via a USB cable.  It works perfectly without error.

  I also tried with the printer connected to the network via WiFi.  A few problems.

  The installation program detects my printer very well, and I clicked 'Next' or 'OK' or whatever the prompt was to install the printer.  The installation would hang 'Response of SNMP' (or something similar) and it would list the IP address of my printer.  I waited, waited, waited for an hour, and it would not go beyond that.  Not to worry.

  Proceed with the normal installation until you get the message 'Response of SNMP' and the installation fails.

  Enter with CTRL-ALT-DEL Task Manager.  You will see an entry in the 'Apps' to the installer of HP... DROP.

  Below the "Apps" list, you will see the list of "background processes".  In this list is something along the lines of "HP Network Interface user", or something similar, consuming a significant amount of CPU.  Highlight this entry and click "End task" downstairs.

  The "SNMP" window closes and your installer will end then normally and your printer/fax/scanner will be installed correctly.  HP Solution Center works normally, like printing, scanning, etc.

  The next person who uses that will give a few comments and also answer a few questions for me so I can update this post with more specific information?

  Please let me know what is the exact "SNMP" message when the installation is blocked.  Please let me also know that the exact name of the background process "HP Network User Interface" is, and the name of app Installation HP.

  I hope this will help you.

  Glad to hear that a form any of my solution works for others.

• HP c6380: HP Solution Center stopped working

  HP Solution Center has stopped working. I am able to print, but the function in an analysis center solution no longer works.

  I use Windows 7. I can scan if I plug in the USB cable, but not using a wireless connection. Works only for printing. I used HP Scan and printing doctor, but that has not solved the problem.

  I've seen a number of positions with various suggestions (install Macromedia Flash Player, reinstall the driver, etc.) that did not work. I would like to hear how others have solved this problem or, better yet, how HP addressed.

  

  Thanks for getting back to me anderswolf! Maybe a level 3 uninstall and reinstall, will help launch the software in speed to operate again on your computer.

  Perform a level 3 uninstall if you have an HP computer or a level 4 uninstall if you have a computer not HP.
  There are 2 ways you can run levels:
   
  Of the Original installation CD:
  1. Insert the CD in the drive and then cancel Setup
  2. open "Computer", and then right click on CD drive and open
  3 open the Util folder
  4 open the CCC folder
  5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe
  6. once the uninstall is complete, restart the computer
  7. run the download to reinstall the printer: HP Photosmart full feature software and drivers
   
  If the software has been downloaded and extracted to your system:
  1. Click Start and type %temp% in the search field and press ENTER to open the Temp folder
  2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one, choose the most recent folder)
  3 open the Util folder
  4 open the CCC folder
  5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe
  6. once the uninstall is complete, restart the computer
  7. run the download to reinstall the printer
   
   
  I hope that helps you out!

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

  Let me know what happens please

• Solutions Center is working, now black screen in white. HP C6280 on WIndows 7.

  This problem did not come forward, or the answer is not in terms that I can only understand/identify. I have Windows 7 and printer HP Photosmart 6280. It works very well. Suddenly, the Solution Center is just a white square of black. It still prints, if I hit print, and it will scan, if I use the buttons on the front of the printer. It does not, however, the computer more than I can not get the solution center to see the choices. When I try to reload the program from the disk, the AutoPlay does not work, if I find the setup.exe file, when I click it, it says this does not work in Windows 7, however, he has worked up to this point. I have XP mode set up on this but I can't seem to make it work when I try to run in the framework. I am very ignorant on this stuff, so I need an answer in terms of syllabuls small and not assuming that I know what people are talking about? I can't, of course, actually talk to someone at HP for assistance.

  Hello

  Please, try the following steps and check for any changes:

  1. Open the control panel.
  2. Search for uninstall a program or programs and features.
  3. Uninstall Adobe Flash by selecting the software in the list and hitting the uninstall (you can have multiple lines for the reader, plugin, etc.). Be sure to remove any component of Adobe Flash.
  4. Visit Adobe for the most recent version:
     http://get.Adobe.com/flashplayer/?promoid=BUIGP
  5. Restart the computer.
  6. Launch the HP Solution Center and check any change.

  Set let me kno of progress,

  Shlomi

• HP Solutions Center's appearing only not on the 8.1

  Using the new HP computer. Comes with windows 7 and upgrade to 8.1.  Installed my Office jet 4500 all-in-one wireless.  Then installed the 8.1.    Do not get the HP Solutions Center, so I can save the scans for emailing.  With the new computer connection was done without the disc.

  Please help in non-technical format.

  Bookwyrm

  Thanks, Waterboy, my son-in-law came by today and got it fixed for me.

• Can't get my HP Solution Center to work properly.

  Load the new L7780 HP Officejet Pro all-in-One software properly on my laptop and I scan from the center of HP solutions on laptop very well.

  I loaded the same software on my desktop and can print wireless, but when I open the HP Solution Center I get and error "unexpected internal error has occurred."  Have rebooted and installed with no improvement.  My OS is widows Vista.

  The error message says this?

  An unexpected internal error has occurred. Click OK to close the program, and then try the following:
  -Restart the program.
  -Restart the PC and then try again.
  -Reinstall the software photos & images and try again.

  After having tried many suggestions, I found that this fix did the trick.

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-65961-4&LC=en&DLC=en&CC=US&OS=2093&Product=2512010&sw_lang=

  The patch is older than the latest software available for my all-in-one, which is a different model. But although he is older, the patch has fixed the problem, and I can now scan the events of the HP Solution Center.

  Hope that helps.

  Otherwise, click here to download the HP scan Diagnostic Utility, and read this: http://h30434.www3.hp.com/t5/Scanning-faxing-and-copying/Having-Trouble-connecting-to-your-All-in-One-Scanner-Try-the-HP/td-p/255591

  Good luck!

• Uninstalled by error HP Solution Center. He can not find how to reinstall?

  By mistake, my HP Solution Center has been completely uninstalled.  How can I re - install.  Can't do this re the HP site or I can't seem to figure out how to do?

  Hello

  CD contains the same software for download. Infact download contains the latest version of the software. In the same connection, select utility O\S there is a printer installation wizard please download that and who will help you printer software installation.

• HP Solution Center: my HP Solution Center does not work

  My Center solutions HP for HP Photosmart Wireless e-All-in-one printer - B110a does not work. It worked perfectly until a few days ago...

  The message says:

  "HP Solution Center cannot work because your device installation is not complete.

  Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.

  "If it does not complete the installation or if you do not have the CD, access the HP help by clicking on the start menu files.

  I tried to download the software from HP but without success.

  I don't have the CD to reset the printer.

  Any solution?

  Thank you very much

  Hi @Farigola,

  Welcome to the community of HP.

  I understand that you can not use the computer Windows 10 HP Solution Center. I will do my best to help.

  Here is a link to a few troubleshooting steps that I recommend you try. When you open the link, scroll down to the section titled ""HP solutions Center can not run"or"Scan is busy or in use"error with a network-connected printer»

  HP printers - upgrade Windows 10, printer problems occur after the

  Please, try the steps and get back to me with the results.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps. Have a great day.

• Photosmart 6525: HP Solution Center does not work in Win 10

  I hava 6525 Photosmart all-in-One printer.  I just updated my OMNI from Windows 7 to Windows 10 desktop all-in-one computer and and now the HP Solution Center will not work.  I get 'HP Solution Center cannot work because your installation of the device is not complete. "  The printer works fine; However, I can't scan.  I've uninstalled and reinstalled the printer and the software four times.  Whenever it installs without problem, but the Solution Center does not work.  Is there any solution for this?

  Hello

  The HP Solution Center is not part of the Photosmart 6525 software, it exists on your PC from your previous HP printer and have nothing to do with the new.

  The HP Photosmart 6525 provided with the HP printer Assistant software, to launch this type of HP software in the search bar and open the HP Photosmart 6520 software.

  As a refernce see the section "How can I find HP solutions for a printer manufactured after 2011?" below:

  http://support.HP.com/us-en/document/c02463264

  Kind regards

  Shlomi

• Solution Center does not work under Windows 7 with Officejet Pro L7780

  Downloaded the latest version of the software for Windows 7 and the first issue was when you try to do an installation complete you get a fatal error at the 96 percent mark when she did the configuration. I looked on the web and found a lot of posts on the same problem. Then, I just uninstalled and made a gradual installation.

  Main printer DRIVER installed first. Then did the functions of imaging followed by the solution Center device.

  Installed everything, but when you run the solution center it says it can't open because incomplete installation.

  The printer works from Windows 7.

  I have an XP machine and Solution Center working on it.

  Any suggestions anyone.

  This thread has resolved the problem installing the software that supports the HP Officejet Pro l7780 for use on Windows 7.

  The event viewer showed mistakes that network location for %APPDATA%\protector.exe is not found.

  Even if I couldn't run the original installation of solutioncenter.msi to work without errors in the log file, without making any changes, which has not completely solved the problem.

  Since solutioncenter, initially did not work, I decided to run solutioncenter.msi manually and look at the log file. See errors in the log file we made changes to the database with Orca solutioncenter.msi. It took us on a long road that does not initially sense that HP would put something out there that produced errors in the msi log file.

  I don't know how the setup.exe uses solutioncenter.msi?

  The changes that doesn't seem it to matter when you run the setup.exe file that is provided in the download.

  If I used the modified solutioncenter.msi or version orginal of it as downloaded from HP running setup.exe site had no importance regarding obtaining solutioncenter work in windows 7, canceled only changes in the solutioncenter log file errors.

  I had to make the following changes to the environment variables to get the full package to work, but what is strange is that I could replace the changeed solutioncenter.msi or the original solutioncenter.msi and run setup.exe, with the following environment changes didn't matter. The solution Center has worked in Windows 7 using one of the solutioncenter.exe and setup.exe.

  Apparently, setup.exe does not use the MSI directely. I think that HP responses suggested that in a previous thread.

  Add these entries (click new...) for the owner user variables and System variables:

  In the name box: APPDATA

  In the value box: %USERPROFILE%\AppData\Roaming

   

  Run setup.exe and event viewer does not display % APPDATA % Scriptures and all work.
  

   

  Thanks for all help on this.
  

• Photosmart C3140: (Photosmart C3140) HP Solution Center does not work on my system after upgrading windows8.1

  When I try to launch the HP Solution Center, get the error like - "HP Solution Center cannot work because your device installation is not complete. Please connect the USB cable or re-run the Setup program from the installation to a network installation CD. "If it does not complete the installation, or you do not have the CD, access the HP help files by clicking on the Start Menu.

  HP Solution Center worked very well with Windows8. Windows updates updated Windows8.1 and Solution Center stopped Frank.

  Any suggestions to fix this? What is the Windows8.1 question upgraded or because of something else?

  Appreciate any help.

  Hello PradhanAK,

  You may need to uninstall the existing printing software.

  Restart the PC.

  Please, download and run the Installer printer HP www.hp.com/go/tools

• Solution Center did not offer my solution, one that worked. HP Photosmart c510 NET

  I was a paper get stuck in the setting duplex, followed instructions well depicted on the Zeen, authorized and continued to pursue my impression. But nothing does not print. Solution Center says "unable to print Documant. [BIG surprise} Clicked & received a message that says, "work has not print because of an error in the printing system." Went through e ^ ery step Solution Center & nothing works. I tried the box tool, but I could not print a diagnostic test page. Tried a few other suggestions in the section practical help, but without success.

  So I re ^ erted in the old, tried & true, If everything fails. ... I turned the printer off & started again. Has got two sets of diagnostic tests for self-control, extended, not less. Works perfectly now. (Center of solutions suggested to shut my computer down, but I ha ^ e on the six open process in ^ multiple steps of my doing something, so I did not like this solution.) (I also lost the ^ on my keyboard today...)

  I'm glad that you guessed it work! It is true that power cycling printer fixes a lot of things. If you need help, feel free to ask here!