HP spends request master password

I have a HP dv6-6c54nr Bit win7. My simple pass stopped working on windows months ago connection, I checked the control panel and that wasn't the problem. Now it does not work on half of the Web sites and when that happens he asked master password or windows. I think its time to uninstall and reinstall. Can anyone help?

Hi Ned,.

You could well be right.  Same good software can corrupt to be on the system for some time.

If you can open the software at all, Please do an export of your webcards before you reinstall / repair software SimplePass.

Export the Webcard database:

If you have working software SimplePass, export your Webcards before proceeding.  In the case where you must remove the SimplePass software, your webcard backup can be used (imported) to restore your Web site login information.

Start SimplePass > parameters > export NOTE: file will be called *.tsd

--------------------------------------------------------------------------------------------------------------------------------------------------

 

Ensure that you have copies of your driver and SimplePass software installation packages:

Go to the top of this Forum - Support and drivers

 

  • Enter your model number of the laptop
  • Open the HP web page for your product / model
  • Go to the page software and driver downloads
  • Enter your operating system

Software downloads & Driver - HP Pavilion dv6-6c54nr notebook PC

  • Scroll down - go to the category driver-keyboard, mouse and input devices
  • Select 'fingerprint sensor driver digital validity"(New Version)
  • Save this package on your computer.  Make a note of the file NAME and its location.
  • If so, go to the category Software - Security section and click to open it.
  • Select the package SimplePass
  • Save this package on your computer.  Make a note of the file NAME and its location.

-------------------------------------------------------------------------------------------------------------------------------------------------

Try to repair the SImplePass software:

 

Control Panel > programs and features >

Looking for this program:

Right-click on HP SimplePass
Select "repair".

 


If the "repair" does not work, you can uninstall the software and reinstall the package you downloaded from the website of your HP.

Once you get the HP SimplePass software reinstalled,

  • Restart the system,
  • Log in with your password,
  • Start the software SimplePass
  • Register for fingerprints,
  • stop if you want, disconnect and check if the connection works...
  • -Restart the software, and then import this file with your webcards .tsd.

Good luck!

Tags: Notebooks

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