HP Support Assistant on my laptop or desktop does not detect the other machine.

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• HP 15-D103TX computer laptop problem: Windows does not detect the dedicated graphics card

  Hi all

  I recently bought a laptop HP 15 - D103TX , which is held responsible for Free on BACK. I have updated my Windows 8 operating system and have installed all the drivers from the HP website. The laptop has dedicated 2 GB Nvidia Geforce 820 M graphics card.

  But when I checked, I found that Windows displays the graphic memory dedicated only 0 MB.

  

  As you can see in the screenshot, it shows as 0MB dedicated graphics memory.

  Anyone can clear me, upward on this subject? Is it a driver problem, or what is Windows 8 going crazy.

  Thank you very much in advance!

  Kind regards

  Brahmnoor

  Okay, I found the solution. In fact, the Haswell Intel i5 processor that my 15 HP D103TX has also comes with an Intel 4600 GPU intregated. So when I do normal tasks, the GPU intregated works, so Windows does not display the NVIDIA GPU 820M, but when I play a game or doing intense graphics work, he switches to the NVIDIA one.

  In fact, it makes sense, because it preserves the battery of the laptop.

  Credit: found this solution on the NVIDIA support forums.

  https://forums.GeForce.com/default/topic/664986/GeForce-700-600-series/dedicated-memory-not-shown-/

• I have a problem loading Illustrator CS4 on a second computer (laptop). It does not recognize the number, saying: it is not valid. [was: ochre]

  I have a problem loading Illustrator CS4 on a second computer (laptop). It does not recognize the number, saying: it is not valid. Any suggestions on how to have the serial number recognized would be appreciated.

  Please see: error of incorrect serial number

  I hope this helps.

  Concerning

  Megha Rawat

• 2000-2120TU HP laptop: Wifi network does not detect

  Hai,

  Recently I reinstall windows 7 on my laptop. Now it does not detect wifi networks.

  Hello:

  Have you installed the driver for the wireless card?  Otherwise, you must...

  This package provides the driver to support the Atheros Wireless LAN card in the laptop models running a supported operating system.

  http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56572.exe

  You also need the bluetooth driver for this model wireless network adapter.

  This package contains the driver for the Atheros Bluetooth 4.0 installation package + HS in the laptop models running an operating system supported.

  http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56573.exe

• my new laptop does not detect the USB for installing the os

  I bought the new laptop hp 15D009TU . I want to install win7 in there. I have OS configuration is USB, but my laptop does not detect my

  USB key... Please solve this problem as soon as possible...

  Hello

  Install the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66210.exe

  Restart the laptop, then install the driver usb 3.0 below.

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66211.exe

  DP - K

• An SD card is inserted, but my laptop Packard Bell does not recognize the memory card.

  Original title: peripheral equipment

  An SD card is inserted, but the PC (my laptop is a Packard bell) has no reaction. It does not recognize the memory card.

  Thanks for your help.
  Christine.

  Hi Stefano,

  Thanks for posting your question in the Microsoft Community.

  This problem can be caused if the SD card is damaged or the card reader may not work properly.

  1. What is the brand and model of the SD memory card?

  2. What is the number of the model of the Packard Bell laptop?

  3. you receive an error code or the message after inserting the SD card into your laptop?

  4. have you made any recent hardware or exchange of software on your computer before the show?

  5. have you tried to insert different SD card in your laptop?

  6. have you checked the SD card in another computer?

  7. you try to connect the SD card to a built-in card reader or externally by USB port card reader?

  8. is the specific question to a SD card or any type of cards?

  9. are you able to detect the SD card in the Device Manager?

   

  Open the Device Manager:

  http://Windows.Microsoft.com/en-in/Windows7/open-Device-Manager

  If your computer is having problems with a recently installed device or other hardware, try to use the hardware and peripheral troubleshooting tool to solve the problem. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

  Open the hardware and devices Troubleshooter:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

   

  For reference:

   

  Updated a hardware driver that is not working properly:

  http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

  Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

• Computer laptop Windows 7 does not detect my Xbox 360

  Recently, I bought my used console. My laptop's overview of Windows 8 consumers. Although I didn't have the Media Center option, my Xbox could detect and stream my music, videos and photos from my PC. I've recently returned to Windows 7because the license of Windows 8 has been set to expire January 15. Now, for some reason unknown, my Xbox does not detect my PC or my PC detects my Xbox as an Extender in Media center. I tried everything I could think of and the instructions I found on the Xbox site, nothing done. Before I posted this, I also tried things left to people with similar problems in the answers in this forum. I tried manually assign the IP addresses of my two Xbox and PC, disabling my Windows and the firewall of the router, restart Windows Media Player sharing service, allowing the streaming on my Xbox which appeared in my streaming options, disconnect and reconnect my Xbox and PC on my network of countless times and shout and scream about the whole situation.

  I tried not to open the ports because that I have disabled any firewall that I don't see. I have McAfee installed, but my subscription has expired so I uninstalled. I am at a loss for what to do because I tried everything I read and thought. We have 4 PC in our House and everyone but mine my console can detect and disseminate. Three of the four run Windows 7 Home Premium x 64, the 4th with Vista 32 bit. All the computers are on the same network and all. I tried ping my Xbox to my PC and it timed out every time, but my PC does not detect it in a way because it shows in my options on my PC for streaming media. There must be something with my PC and Windows 7 only because like I said before, everything has worked at the time where it ran Windows 8. Anyone can end this madness?

  Never mind. I thought about it. I restarted the SSDP Discovery service that restarted the services necessary to make this work.

• HP Support Assistant - uninstalled and reinstalled - now it does not work!

  My HP Support Assistant stuck on Create Restore Point.   Well, I followed your instructions for which has been published in many other threads and uninstall HP Support Assistant and re-installed, and now it won't do anything.  It opens upward and the button FOLLOWING is not highlighted if I click it nothing happens... it's totally useless now.  What can I do to make it work again?  Help! (see image below - all I can do is minimize, maximize, or close the screen.  FORWARD button does nothing!)

  My computer is only 1 year old and I run Windows 8-64 bit.  Never had a problem with it before, but tried the air upward and it got stuck about to restore, so I followed your instructions, rebooted after UN-installing and uninstall, now, it won't do anything.   I also tried to restore HP Support Assistant of the Recovery Manager and it's always the same: do nothing.  How can I get my updates now?

  I have a HP Pavilion p6 2310.  I have installed Windows 8.1, it is fair to Windows 8.  Thank you.

  Never mind... I fixed it myself.  I did a system restore before I uninstalled and reinstalled HP Support Assistant yesterday and now it works again!

• Does not DETECT THE SOUND CARD / laptop INSPIRON 1501

  I have an INSPIRON 1501 laptop and have had problems with the sound for some time. When I watch movies, the sound is there. When I Skype, I can hear, but the other party can't hear what I'm saying. Skype can't detect sound card.

  What I've done so far:

  I went to control PANEL and then MANAGER of DEVICES, OTHER DEVICES. Here, I have only one BASIC DEVICE SYSTEM option with a yellow sign. I right click on properties, then under GENERAL clicked REINSTALL DRIVER, but Windows could not find driver software.

  I also tried option SOUND, VIDEO and GAME CONTROLLERS in the DEVICE MANAGER. There is only one HIGH DEFINITION AUDIO DEVICE option and it is not marked.

  Advice I have to install find the sound card.

  Thanks for all your advice beforehand.

  Thanks again for the support.
  So, it is possible that the problem lies in a loose plug?

  Off topic:

  When I turn on the PC, before Microsoft logo appears, I get the following message:

  WARNING: The battery cannot be identified. This system will not be able to charge this battery.

  Press any key to continue

  Press F2 2 times to enter SETUP

  Press F12 and any key to enter Boot Menu

  What is the problem and how can I get rid of this message?

• On laptop, tilde key (~') does not open the game console

  I have this laptop (http://www.cnet.com.au/samsung-series-9-13-inch-2012-339341806.htm) running windows 7 Home premium.

  Games that does not work in the console include Far Cry and Far Cry 2 (steam), Fallout New Vegas. I tried setting the launch for these parameters (console - devmode, -), works of devmode setting as I have access to keyboard shortcuts only devmode, but no access to the console (WASD cause my character to move, this isn't a question of the console being out of the screen).

  I tried searching online for the answer, but can't find anything that applies to me (all the guides I found telling me to turn off "receiver eHome Infrared") or other infrared devices in Device Manager. I don't see anything like this (screenshot of the Device Manager: http://i.imgur.com/tQYXmsR.png)

  Help would be much appreciated, I have an error with a quest in fallout where I need to go to the front of the console.

  -I assume you have checked the console is enabled in the Fallout.ini FalloutPrefs.ini & > [interface] >

  bAllowConsole = 1?

  -I wonder if Bluetooth or webcam would also affect the ~ key?

  -In Bethesda the Caps Lock active key games / disables the walk/run by default in FO - NV, so if you forgot

  Caps lock is engaged and using the SHIFT key, you will get "instead of ~."

  This mod allows the console when you equip a specific hat - (requires also the linked script Extender

  on the page)

  http://modsreloaded.com/alternative-console-access

  .

• When I turn on my laptop and it does not have the startup sound, video, or audio won't work.sound icon shows the audio service is not running.

  Hello
  I'm not a problem with my his laptop. I don't get all the sounds, even start-up noise. the audio icon indicates that the audio service is not running.when I try you trouble shoot the problem. I get the message the windows audio and generator of endpoint audio windows needs to run correctly for audio work for sound. At least one of the device does not work correctly.
  waiting for answer

  Sincerely

  Hello

  Did you of recent changes to the computer that caused the problem?

  What is the brand and model of the computer?

  What issues you're having with videos?

  To solve the problem, see these articles:

  No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows?T1=tab02

  Tips for solving common audio problems

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

  It will be useful.

• Laptop does not detect the DVD drive, the .sys files deleted

  Hi I have an acer aspire laptop 4752-6861, there his factory DVD player, here are the details of the DVD player:

  --------------------------------------------------------------------------------
  SlimType DVD A DS8A5SH ATA Device
  UNKNOWN media type

  SlimType DVD to name a DS8A5SH ATA Device

  Availability during the performance/power

  Direct access to the features, removable media

  Configuration Manager User Config FALSE

  DriveIntegrity TRUE

  Media loaded FALSE

  State error

  10462 KB/S transfer rate
  --------------------------------------------------------------------------------
  NOTE: (I use speccy software for more information)
  A few days ago I had created a virtual drive but could not manage to remove it later, so I tried to delete his
  the files that were the .sys files, after deleting these files he had not yet gone, but just today, I noticed when I clicked on computer, the D:
  drive was not showing (from the DVD) IV ' e tried install and reinstallin, deactivation, activation and reboot but no luck.
  in Device Manager it gives me this error status:
  Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)
  well I guess it has something to do with these .sys files that I deleted, I do not remember where the files were nore can
  I get back them, is possible to reinstall drivers or something, thanks in advanced for any ideas.   :)

  Hello

  This can be happen due to upper and lower case system registry settings.

  http://support.Microsoft.com/kb/894730

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/my-computer-cannot-detect-my-DVD-drive-in-Windows/3e232ab4-1a4c-425d-96DC-4f4dac074c60

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/a-required-CDDVD-drive-device-driver-is-missing/51ecd2ed-b678-E011-9b4b-68b599b31bf5

  http://support.Microsoft.com/kb/314060

• I want to put an ssd instead of a dvd on my laptop drive but does not fit the encrassante

  Is there an adapter to fix it is too late for the dvd to replace its all in several room now it of weird cable are like leaves

  An SSD is not a direct replacement for a DVD.  There is no general adapter.  It can be one if your laptop manker offers one.

  An SSD is usuall a replacement for your hard drive (HDD).  He should order to "climb" in the disk hard 'slot '.

• Laptop does not recognize the usb mouse or the internal speakers.

  The laptop does not recognize the USB mouse. I have re installed the drivers from the site of the constructor (HP), but it still does not work.

  In addition, the internal Laptop speakers no longer work. There is no sound coming out of the laptop and it does not recognize the external headphones plugged into the headphone jack.

  I ran several troubleshooting utilities (audio playback, FixIt) and they are no help.

  Hello

  Thank you for keeping us posted.

  Sorry for the late reply.

  I imagine the inconvenience that you are experiencing. However, I appreciate your efforts to resolve the issue.

  I would suggest trying the following methods and check if it helps.

  Method 1:

  How to use the tool File Checker system to repair missing or corrupted system files,

  Please follow the steps in the link provided below.

  https://support.Microsoft.com/kb/929833?WA=wsignin1.0

  Note: System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article describes how to run the system (SFC.exe) to File Checker tool analyzes your system files and to repair the system missing or corrupt files in Windows or Windows 8 8.1. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected.

  If the problem persists, follow method 2

  Method 2:

  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft, security scanner please follow the steps in the link provided below.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.   

       

  If the problem persists, follow method 3

  Method 3:

  I suggest you try the steps from the following link and check if it works.

  No sound in Windows.

  http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  For the problem with the USB mouse, there could be a possibility that there is a conflict of material with the mouse.

  I suggest you to try some other USB mouse with the laptop and check if it works.

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

• Seagate Free Agent Desktop does not recognize my hard drive in Windows 8

  My Seagate Free Agent Desktop does not recognize the hard drive on my new computer with Windows 8. Although I can still use it to save and transfer all the data from one to the other, I lose the functions in the menu of the Seagate such as backup and synchronization. It worked fine on my old computer that worked on Windows XP. I tried Troubleshooting compatibility mode and that did not help.

  The message in the Seagate Manager appears as:

  None of the external drives have been found. Make sure that your external drive is connected and turned on.

  [Moved from comments]

  What brand and model exactly.