HP support assistant problem on dv6t-2300

Similar Questions

• Pavilion A7F22AV: HP Support Assistant problem

  I download the latest version of HP Support Assistant. This is the version 8.1.52.1. For unknown reasons, a yellow exclamation point is on the question mark icon blue HP Support Assistant updates the day I planned the HP and messages. I know from experience after which means I have to open HP Support Assistant and decide on something. I watch the action log and messages and there is nothing to comment on, and I see no update has been done.   The only way I can get rid of exclamation point on the icon question mark HP Support Assistant is to RESTART my computer. What is causing the exclamation on the HP Support Assistant icon?

  Drumman2, welcome to the forum.

  If you have enabled for Messages and updates and there is nothing available, I suggest you uninstall HPSA and install the version appropriate for your computer from here.  It is possible that a problem has occurred when you installed it.  I've seen this kind of problem before.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• HP Support Assistant - problem with shortcut

  I have the problem with the HP Support Assistant, when I open the shortcut on the desktop, I get the error: "the element 'HPSF.exe' that this shortcut refers has been changed or moved, and this shortcut no longer works correctly. You really want to remove this shortcut? »

  I'm tempted to open it from the beginning, the same thing happens. I don't know what happened with the HP support assistant and with the shortcut. I am not be reinstalled HPSA. I did nothing, I don't know how it happened.

  Do I have to reinstall HP Support Assistant or can I fix? What should I do to fix this?

  I'm using Windows 7 Ultimate 64 bit.

  Hi Licpa,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your laptop and have the HP Support Assistant with questions. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

  I hope this helps.

  Thank you.

• UPDATES FROM HP SUPPORT ASSISTANT PROBLEMS

  1 > product name - HP Pavilion DV6 3120 tx

  Product number - XV676PA #ACJ

  2 > OPERTING SYS... - WINDOWS 7 HOME BASIC (64-BIT)

  I GET NEW UPDATES FROM HP SUPPORT ASSISTANT. I WAS FACING THIS PROBLEM FOR A TIME LONG ENOUGH. WHENEVER I RUN HP SUPPORT SSA. IT IS IMPOSSIBLE TO GET UPDATES... SO, KINDLY TELL ME A SOLUTION...

  Hello

  Try the following.

  First, use Microsoft 'Fixit' on the following link to uninstall your current version of HP Support Assistant - this is particularly useful in avoiding the problems of resettlement when running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Once this process is complete, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the laptop.

  Kind regards

  DP - K

• Problems with HP Support Assistant

  I accidentally uninstalled HP Support Assistant. So I downloaded the Setup program for the program, but the software does not work properly. The problem is that it appears more Assistant support icon in the taskbar. In addition, when the software is opened is displayed for a few seconds a black window with a few things written on the inside. I used the installation program is the following: http://ftp.hp.com/pub/softpaq/sp62001-62500/sp62291.exe

  Here are my computer details

  HP ENVY 15 Notebook PC

  Serial number: [under the direction of personal information]

  OS: Windows 8.1 64bits

  I hope someone can find a solution to this problem!

  Hi RedFrame,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 15 laptop and have the HP Support Assistant, problems or errors. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

  I hope this helps.

  Thank you.

• Problem with the hp support assistant

  There are a lot of available system updates when I scanned the updates using hp support. I've updated the recommended updates. After update, a pop-up message will appear telling you ave to restart the computer inorder to apply the updates. But even after rebooting, I could see the same popup messages that appear again and again. I can't access main window. Please help me.

  Thank you

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Please try to uninstall, download of the last being and resettlement.

  Here is the link to the latest version of HP Support Assistant:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58915.exe

  Here is the link to the latest version of the HP Software Framework:

  http://ftp.HP.com/pub/SoftPaq/sp59001-59500/sp59202.exe

  So here's a support document which guides you step by step: http://support.hp.com/us-en/document/c02435801

• HP Support Assistant v7.7.34.34 problem

  I've recently updated the HP Support Assistant software on my HP ENVY 700-230qe PC (Windows 8.1) of the 7.4.45.4 version to the new version of 7.7.34.34 (such as published on the site of downloads of software and driver for my machine). To enable the removal of the previous version, I was forced to use the 'Repair' tool (which should not be necessary under normal circumstances). After you have installed the latest version, I discovered that some features of the program no longer work correctly. When you try to use some tools to Support Assistant (i.e., my computer > Diagnostics & resources), I get the error message "Page not found" :

  "The page of the link is not available at this time. Please go to HP Support Assistant,

  Keep and then click the Refresh button. If you continue to see this message, please

  Click on the feedback button and provide feedback. »

  I do not understand the error message above. My suspicion is that the 7.7.34.34 update version is buggy - or maybe the remains of the old 7.4.45.4 version are still in place (HPSA reports that both versions are always installed, although the control panel lists only the latest version). In addition, I met the same question with another PC HP Windows 8.1 in my household. Uninstallation of 7.7.34.34 (again requiring the "Fix it" MS tool) & then put it back does not solve the problem either. Any suggestions for a solution?

  Uninstalling HP Support Assistant is not just using the uninstall tool in Control Panel.  This Youtube video shows all the steps, do not blink because it is fast.

  https://www.YouTube.com/watch?v=4Y29GKRLQl4

  If the previous version was working for your taste, handed it to if you are comfortable with it.  However also check this thread and the problems associated with it:

  http://h30434.www3.HP.com/T5/desktop-operating-systems-software-recovery/help-with-Windows-Support-Assistant-for-Windows-8-1/TD-p/4679542

• Office using Intel h8 - 1520t with special configuration problems with HP Support Assistant 8.1

  Several days ago the wizard help notified me that I had to do an update review. It was an update Broadcom Bluetooth of a certain type. He had numbers, a slash and more after him.  I installed it.  He went through all the steps of installation, but not the last step.  Now, I get an error whenever I start up the computer indicating that BTtray.exe does not load and btwapi.dll is not found.  Initially, I had Windows 8 and upgraded to 8.1 shortly after buying the computer. I have a wireless network adapter N Premium and Bluetooth (R) (2 x 2).  The only wireless thing I use my keyboard and mouse. I don't use Bluetooth, I bought the Bluetooth with my new computer for possible future use. I can't get rid of this message at startup.

  In addition, since HP Support Assistant made this mess, I decided to uninstall it. I can't uninstall it.  I tried to reinstall what can or was not perhaps not a newer version and settle, tried to uninstall and couldn't.  The Support Assistant comes with the computer of Windows 8. Now, I can not open HP Support Assistant.

  Now comes the Windows Update and it keeps me providing a lot of optional software. I'm now trying all that they offer.

  I fixed it without doing a system restore.  I went the SWSETUP and found the original SP, which has installed the HPSA. Since it has been uninstalled in part and partly not. I reinstalled the original who put the MSI available again.  Then, once that he the reinstalled, I used the uninstall found in the same ESP under SWSETUP and removed.  It took everything with it that you had to go and I have no more problems. In addition, I had found HPSA running in the Manager of tasks and Services got deleted as they should have.  Bad installing Bluetooth which began the questions was related to the services that are running.  Because I'm not using Bluetooth, I roamed my computer and stop all the Bluetooth Services running.  I have all service packs, has not deleted because they are not hurt anything sitting there. I have no error message.  I was getting a network message and I do not use a network on my PC and I was getting the error MSI just try to uninstall HPSA.  The MSI error would leap upward when you try to uninstall using the control panel and it is because Windows could do not seem to find this program in the MS file.  The wrong program installed I think was linked to Widcomm, probably a program of Broadcom Bluetooth.   Windows tried to use 13c4ce.msi from the windows file to uninstall through Control Panel.  It does not work. The following issues have been resolved for btwapi.dll, BTTray.exe, 1316 network error and MSI error.  HPSA does not work in Windows 8.1 Pro 64 bit.  Updates are not correct and I think that it is better to get updates.  Even the online hp scan does not work. Find your computer and peripherals, it fails to find updates for you.   I have my hp printer works very well and set up properly and he always tells me that I need an update that I have.  HPSA would be great if it worked. Interesting that somehow Windows Update picked up that my computer had been messed up and showed two updates that were made some time it y a. I reinstalled and no problem from that. Thank you. I learn to my new hp!

• serious problem with HP support assistant needs to close

  Presario SG3-110UK

  I downloaded an update for Assistant help now some time ago and I get an error "this application has encountered a serious problem and needs to close"-button to close the application or restart. Reboot Gets the same message.

  I uninstalled and reinstalled the application several times. It works once and then I get the error message.

  How to load a picture so that you can see what I'm talking about?

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the computer.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• HP Support Assistant issues and a problem

  I have a HP dv7 3000 CTO, product NQ339AV number

  There HP Support Assistant 4.2.8.3

  HPSA is customized for each MODEL machine that supports it? My HPSA is up-to-date?  Is smart enough to update HPSA?

  I ask this question because the HPSA wanted rather ambitious to install an updated video driver for the NVidia GT 230 M video CJ2x, but he failed.  I don't know why it failed, because its window never updated after the problem manifests, this piece of the screen would show only a piece of everything what was the last window above him.  I would like an updated video driver, but I'm not going to let this thing churn blindly.

  HIS HP is triggered.  I used Google Chrome to download sp47611.exe and installed without a hitch.  Chrome took a little half an hour to download the file, so it was faster too.

• Problem with the HP Support Assistant software

  I installed on my computer HP Support Assistant.  I did an update from the software, followed all the instructions, rebooted my system, and now when I go to open HP Support Assistant, I get an error message: HPSF.exe has stopped working.  I went out on the web site, HP Support Assistant, reinstalled HP Support Assistant, again followed all instructions, rebooted my system and still get the same error message.

  My understanding of this... There is a compatibility issue. The problem here is that HP Support Assistant, is dependent on the HPSF (HP Software Framework) that need Microsoft .NET Framework Version 3.5 to run - but Microsoft released the .NET Framework version 4, which is not compatible with the HPSF.

  Someone else may have a better answer, but it is the root of the problem, as I understand it.

  Basically two ways to go here - wait until that HP or Microsoft publishes updates to play well together... or, .NET Framework 4 to remove and install version 3.5 - and don't let not Windows Update works back up to Version 4.

• HP Support Assistant unable to fix a problem with the CD/DVD not detected

  I have a G42-415DX laptop and I can not read cd/DVD, it was working fine 3 weeks ago and now nothing / I tried the support assistant and he could not solve the problem.  I got a message saying the driver must be reinstalled, how do I reinstall the driver?

  Hello

  If you do not get the chance to use another PC, I would definitely create the CD and the DVD bootable as it would give a clear indication if there is a hardware problem with the optical drive.

  In the meantime, try following the procedure in the title of the subheading "Let me fix it myself" on the link below to remove upper and lower filters (if these registry keys exist) and see if that helps the issue.

  http://support.Microsoft.com/kb/982116

  If find you the following registry keys and delete them, restart the laptop before checking the disc.

  Kind regards
   
  DP - K

• HP SUPPORT ASSISTANT "CASLExec" PROBLEM

  Hello.

  Try to use HP SUPPORT ASSISTANT, I get the message "CASLExec has stopped working" and windows trying to solve the problem (without result). Also, the application can not be improved.

  Thank you.

  Hi Dimitris,

  Try the following.

  Download the following version of HPSA on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp54501-55000/sp54620.exe

  One when you're done, open your downloads folder, right-click on the HPSA Installer and select 'Run as administrator' to start the installation.

  This completes successfully?

  Kind regards

  DP - K

• HP Support Assistant: older version give problems, how to upgrade to the latest version?

  Hello world

  My computer is a HP Pavilion laptop running Windows 7 Home Premium 64-bit. I have problems with one of the HP software programs pre-installed - HP Support Assistant. It appears once a week (it works for a while after Windows has loaded and then appears a screen) and I opened Assistant support and attempted to change his schedule, but he simply refuses to save the changes I have made to its settings. I noticed that the version number is 4.2.5.3. The program when searching for updates (manually triggered), cannot access HP servers, but fails to download updates, cannot gather information can not analyze the system and tells me that my computer has all the updates (which, given the number of HP Support Assistant version) ", is obviously not correct). So I ran HP Update (version is 5.001.000.014), but it says that I have the updates.

  Finally, via msconfig, I searched for HP Support Assistant, but he wasn't anywhere. However, while it was in operation (which slowed down the computer), I saw it listed in the Task Scheduler (under applications, I think).

  I did some reading, and it seems that the latest version of HP Support Assistant is version 5. How can I upgrade to the latest version? Other preinstalled software of HP update and HP Support Assistant that came with the laptop includes:

  Center of HP solutions-

  -HP Advisor

  -HP MediaSmart

  -HP Photosmart Essential 3.5

  -HP Smart Web Printing

  -the printer drivers and software for my HP all-in-one printer

  I disabled the following HP services as they could slow down the process of starting Windows:

  -HP Health Check (disabled via services.msc)

  -HP Digital Monitor (I think that it has been installed with the printer software. Disabled via msconfig)

  Can someone help me please? Thanks in advance for your time.-)

  Hello

  Most HP installers contain several languages and you should be able to choose German during the first part of the installation.

  I recommend you to uninstall your current version first by using programs and features.  When it is uninstalled, it is often a good idea to restart the laptop before proceeding with the installation of the latest version.

  All the best,

  DP - K

• HP6267c Support Assistant update problem

  HP6267c with Windows 7, Norton 360, Acronis True Image

  HP Support Assistant was working properly until I have been offered and accepted a Support Assistant update today. Now, I can't go in front of the opening screen. Clicking (gray) next, setting, either about has no effect. I've uninstalled and reinstalled the latest version several times, including the use of Microsoft Fixit for uninstall.

  I worked on a "blue screen" kick this PC, and sometimes it can only be started in Safe Mode, although it works normally now, if these problems may be related.

  Hello again hp6267c,

  Thank you for responding to my post, I'm glad to hear than the update of HP Support Assistant solved at least one of the questions. I'm you provide a document from HP support: Windows 7, Vista, XP Product Activation, which will explain how to reactivate your Windows 7 and why it is you are being invited for this key. You want to do before you get locked out.

  Now the update solved your HP Support Assistant may have solved the BSOD problem as well. If you still get this question once please re-post for additional assistance to be resolved.

  Thanks for posting on the HP Forums. Have a great day!