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• HP support assistant-program keep repeating: restart

  I have: HP Pavilion dv6 Notebook Pc. a week ago HP support assistant-program told me about the new version of it, so I left it to download. Okay then it ask me to reboot my laptop, so I'm doing this. But after a few minutes he wanted to restart again... so I restart it... then he asked the same thing over and over again. Then, when he kept this for 4times more I've had enough and restore my laptop in time before this "glitch". Today, a week after this 'problem' HP support assistant now wanted to load the latest version again. Did he, but same old "rebooting laptop" started to produce it again. What to do and am I the one and only being hotelis HP support assistant-program. ?

  Hello

  Try the procedure described below and see if this will allow HPSA set up correctly.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install the Installer x 64 64-bit .msi for 7 - Zip at the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPSA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  When windows has reloaded, open Control Panel, open programs and features, make a right click the entry for HP software framework and select uninstall.

  Once again, when this has completed, restart the laptop.

  When charged up, download and install the version of the HP Software Framework on the following link.

  As part of the HP software.

  Restart the computer after installation.

  When windows is loaded, open your downloads folder and delete the folder HPSA "extract" so you are just left with the original HPSA installer that you downloaded.

  Now run Microsoft 'Fixit' on the link below and use it to install the new version of HPSA.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• HP Support Assistant program compatibility recognizes my phone despite several relocations

  HP Support assistant suddenly stopped running my laptop HP dv6t-3100.  I reinstalled several times, and sometimes it works for a few days, then fails to identify my camera, so no loading and so useless.  MS program compatibility tool identifies it as "incompatible".  I don't understand.  My OS is Windows 7, 64-bit, home premium.  It worked well for a few years, but has now become weird.  Does anyone know what it is?  Any help would be appreciated, especially given that this laptop does not work as effectively it was.  Thank you very much.

  Hi Pete B,.

  Where exactly are you trying to download HP support Assistant?

  It seems that there could be some files on the drive over. We will uninstall the old version and reinstall the program.

  Uninstall the HPSA using Fixit.

  Solve problems with programs that cannot be installed or uninstalled
  http://support.Microsoft.com/mats/program_install_and_uninstall

  See also:

  I suggest you try the procedure described in the article and see if it helps.

  Troubleshooting HP Support Assistant (Windows 7)
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c02435801

  You can also post the question in the forums of HP support for further assistance.

  http://h30434.www3.HP.com/T5/desktop-operating-systems-e-g-Windows-8-software-recovery/BD-p/OSandSW

  Hope this information helps. Response with status so that we can help you.

• I just updated my CC programs until 2015 and now my programs are question marks.

  Now they won't let me in my programs. Every time I click on them they have an exclamation mark and currently they appear as question marks. How can I fix? There is no problem with my account.

  Hello, Olivia,.

  This link may help: my icons have been replaced by a question mark?

  Kind regards

  Sheena

• HP Pavilion Notebook PC g6: HP Support Assistant Windows 10 questions

  Op system was previously bfr Windows 7 update to Windows 10 in Dec2015. Since then, have never been able to open HP Support Assistant. Am constantly pop-up "HPSF.exe has stopped working. The app has encountered a serious problem and needs to close. »

  I tried to uninstall HP Support Assistant, and I also tried to install latest HP Support Assistant without uninstalling the existing HPSA and the RRs, the following error message "the component you are trying to use is on a resource not available network. Click OK to try again or enter a different path to the folder containing installation pkg "HP Support Assistant.msi" in the box below. I found two files in my C: drive containing this file, but RRs andother error 'the path "C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F}\HP Support Assistant.msi" was not found. ((Or I get another error that says that the file is not a valid installation for the product package)) Make sure you have access to this location and try again, or try to find the installation package "HP Support Assistant.msi" in a folder that can install the HP Support Assistant product. If I click on 'Cancel' and RRs another error HPSA "error 1714. Cannot remove the old version of HPSA. Contact the technical support.

  Need help, am at a loss on how to fix me:.

  My problem is finally solved! Thanks to another thread.

  http://h30434.www3.HP.com/T5/notebook-operating-system-and-recovery/HP-support-assistant-doesn-t-work-in-Windows-10/TD-p/5238243

  morgane_1771 suggestion to try revo uninstaller and then reinstall HP Support Assistant worked!

• Can I reformat my HP Pavilion dv7-6135dx and not lose HP support assistance programs?

  I ever reformatted a PC. My OS is windows 7 Home premium 64-bit. I like really all of the programs that came with my computer hp laptop, but I want to start over. can u please tell me if I reformat my pc I will be watching HP programs pre-installed, and if there is a way to keep?

  WELL, ITS NO DOUBT POSSIBLE...

  first close your laptop completely...

  then all by turning on the back, keep tapping the F11 key immediately...

  Recovery Manager rises, recovering the system select the options...

  and follow the instructions, it will be restored to factory settings...

• That's all just great. HP Support Assistant Program (screenshot provided with difficulty)

  Hey.

  I have checked the correct boxes and click "Apply", but nothing happens. Here is a screenshot of what I mean.

  [img] http://i1059.Photobucket.com/albums/T426/kokolovich/Untitled_zps63aeee05.PNG [line]

  Suggest you run the WIn 7 X 64 bit update preparation tool.    There is a new Update HPSA.  Weird note is the reference description of laptop.   Search here States link is correct (sp68201.exe)

• Product name: HP Pavilion 17 N: HP Support Assistant > HP updates > update BIOS (AMD processors) - clear update reminder?

  Hello

  I got a recommended set the HP Support Assistant program to update update for HP Notebook System BIOS (AMD processors).  I installed the update to the BIOS but the HP Support Assistant still says I need to run the BIOS update.  So I ended that run the BIOS update 2 times more but it prompt update with the exclaimation point in the promgram HP Support Assistant to delay the update of the BIOS is always there to want me to install the BIOS update.

  How can I clear this reminder of update of the HP Support Assistant program?

  You are welcome!

  1. If machine BIOS update after downloading, it will automatically start the system and show you the whole process and progress.

  2 just by downloading the BIOS update does not update. However no Expert here don't advise update BIOS to do as a routine, including through HPSA.

  If an UPDATE of the BIOS damage your laptop computer, you will not be able to turn on the machine - in short - it'll be no more than an expensive paper weight.

  3 If the BIOS has been updated successfully, then you go and not be able to on & do your work in portable as usual.

  Concerning

  Visruth

• HP laptop - 15-ay011nr: HP Support Assistant suggests an incompatible update to my system

  Hello

  HP Support Assistant suggested three updates for my system.

  When you try to download the wizard, all of the facilities have not (a phenomenon that has been described by some other posters in this forum).

  So, I looked for each three updates directly in the HP site, after finding my computer and the operating system (HP for computer laptop 15-ay011nr, 10 64-bit Windows).

  I have found two of the updates, but not the third, called: "Intel WLAN for Micorsoft Windows", with Softpaq number SP76133, version 18.40.0.9Pp2, if it is relevant.

  When I reviewed this softpaq number in the site, I have found, but saw that it's only for windows 7 and 8.

  Why the HP support assistant that suggest an update for my system win 10?

  Am I supposed to download it?

  If not, is there a way to stop the support Wizard to think that I should install it?

  Thank you!

  Eitan

  Hey there! @Eitan_L, thank you for visiting the Forums from the HP Support!

  I understand that HP support assistant is to give false information.

  I suggest you uninstall all components of HP support assistant programs in Control Panel.

  Restart your PC and reinstall the latest version of HP support assistant from this link: http://hp.care/2ezPyyk

  After installation please try to check the updates and see if you still have the same problem.

  Please let me know the results!

  Have a great day!

• Contact Technical Support for HP Support Assistant crashing

  I have a HP Pavilion dm4 running Windows 7. I'm able to throw my HP Support Assistant program, but when I click on contact Techinical Support I get an error and must close the HP Support Assistant program. I have not used in one which seems to be a lot of time and I installed several programs and updated a bit since I modified it used. Recently, when I needed to update a program he had me install this IncrediBar thing and sort of thing search engine but I had no choice but to install it as the program I needed. The thing IncrediBar and a search engine thing screwed up my FireFox and Google Chrome browsers and I had to uninstall and install these browsers to get those back to the default home pages, and other options. He managed to restore the default values on FireFox but not on Google Chrome even if I uninstalled the IncrediBar thng and search engine thing and that was when I tried to touch Technical Support for assistance with Chrome and found problems with contact my HP Support Assistant Technical Support.

  OK, we have to use the process of elimination so.

  I need you to pick up a support assistant. Use this document and open the Recovery Manager and select "Reinstalling software."

  

  Select support assistant for the program that you want to retrieve.

  In addition, what is the error message when you select the section "Support Contact technique '?

  Let me know the results.

  THX

• Rename a folder with the character question mark (?) in the name of the file?

  The name of the folder in question has a format of "file name? This folder is on my external hard drive and was created when I've used OSX, which had the support of the character question mark (?). However, while trying to access the contents of the folder in Windows, I am welcomed with the error Although the file is inaccessible due to incorrect syntax. Whenever I try to move or rename it, I get the same error of incorrect filename syntax.

  Is it possible to rename this folder so I can access it? Thank you.

  Thanks for your replies. I don't have OSX, so I couldn't go that route. I found myself using Ubuntu to tide me over.

• HP Support Assistant HP p6540f begins with an error has occurred

  HP p6540f with the latest information to Support HP, HP Update utility and HP Support Assistant downloaded on the HP site.

  HP Support Assistant immediately shows "Year Error Occurred" at startup. The dialog box is not functional.

  How to get HP Support Assistant working correctly?

  Thank you.

  DB, I suggest to reinstall the update of:era.  Looks like he had a little problem during the update.  Frankly, I like to get my own updates by using MS Update and the sites of the manufacturers.  In this way, I know with certainty that I do not wish to install something that will come back to haunt me later; as a bad update of the BIOS.

• support assistant saying 'important necessary action' with the Red exclaimation mark, but none found

  Hello.  I have a laptop G6 and when I turn it on I get a red exclaimation mark on the icon support assistant and when a hover above him with cursor, it says 'important necessary action. "  When I go in, there no update or advice or something that I see for me to do.  Even if I restart of/off voltage, the Red rest mark.  any help would be appreciated as this is my OCD in!  See you soon.

  Hello gtx007

  Thank you for having responded with the necessary information. I would like you to uninstall, and then reinstall the HP Support Assistant software by following the steps I have described below:

  Step 1. Open programs and features by clicking on the button start

  Step 2. Click on Control Panel

  Step 3. Click on programs

  Step 4. Click on programs and features
  Step 5. Select HP Support Assistant

  Step 6. Click on uninstall

  Step 7. Restart your computer

  Step 8. Download and install the latest version of HP Support Assistant

  This should solve your problem and allow the HP Support Assistant to function correctly on your system. I want to thank you for posting your question here on the HP Forums. Have a great weekend!

• non-working hp psc printer shows 'E' and has a flashing question mark

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  It's a question of HP. You should check w / their tech/support forums.
   
  "joan morse" wrote in message news: c069e7a2-0126-4 c-24-abd5-a7432c8a3872...
   
  > non-working hp psc printer shows 'E' and has a flashing question mark
   
   
   

• HP Pavilion Notebook - 15-p204: UPDATE of HP SUPPORT ASSISTANT HP BIOS update for Intel processor (F43) - SHOWING AGAIN

  Hello

  I am new to the community of HP.

  I'm having a problem. Well, I can't really say it is a MAJOR problem because there is no threat to the system or anything, it's just one of those little annoying things.

  Yesterday, I updated my BIOS F.43 after being invited by HP support assistant. Update succeeded, charged back up the laptop, and the watch update STILL not installed on the HP support assistant. I reinstalled it and it still shows the same thing.

  It's just a bug and it is really installed and the wizard of support has not been updated?

  Thank you

  Hi @GarethWilliamss,

  Thanks for posting in the Forums of HP and welcome.

  I read on the HP Support Assistant and prompt you to download on your HP Pavilion Notebook 15 - p204. As you can imagine this is a glitch. Ignore the update.

  I hope this helps.

  Please let me know if this help solve the problem by marking this post as accept as a Solution.

  Thank you.