HP support assistant seems to be stuck in download mode

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• HP Pavilion dm4 HP Support Assistant says available, but do not download and install

  I have a large red explanation point to the icon assistant support.  However, I can't go far until it installs the update for the assistant to support, but it can not find apparently.  can you help me?

  Looks like you must have done the update available.  I installed it now.  Thank you

• keyboard seems to be stuck in "shift" mode

  When I type "laughed." I get "RI >. Of course, he is stuck in mode 'shift '. How to get out?

  When I type "laughed." I get "RI >. Of course, he is stuck in mode 'shift '. How to get out?

  Have you checked to see if CAPS LOCK SHIFT is on?

  It is above the SHIFT key and a green light will be next to Numlock.

  Honestly, I immediately thought of the same answer (CAPS LOCK) - but when you read you will notice that the "." turns to ">" and LOCK SHIFT affects only the letters - no symbols.  :-)

• HP Pavilion 15 laptop: update not downloaded from hp support assistant

  I have a laptop HP Pavilion 15 with the product J6L90PA #ACJ number. Today I just installed kaspersky anti virus and after I have could not download the updates from hp support assistant. The window indicates that its download, but there is no progress, motionless. I bought the laptop in July 2014 and 1 year I have Macafee antivirus. Today, I removed macafee by tool Development completely. Y at - it no problem for my system.  Screenshot of number is attached.

  @Edukrishnan

  Your system is probably OK - but seems the HPSA (HP Support Assistant) is more entitled to automatically download and / or install the HP drivers / updates.

  Your system:

  Laptop HP Pavilion 15-p073tx

  What's wrong?

  Could be the anti-virus / security program, could be a network problem independent somewhere between your computer and updates - could be a variety of things.  HPSA is good code; It is not infallible.

  You can use the following workaround - MANY people update this way, some because the HPSA hesitate to download / installation and others due to the extra comfort only update the computer when the owner / user is willing to do.

  • The HPSA settings > notify
  • Restart the computer and log in
  • Start the HPSA and click to get a new list of updates
  • Use the list as a reference >
  • Open the Page of driver for your computer Web site >
  • set parameters (operating system, etc.) >
  • Find updates to the page of your driver and decide whether to download and install the updates manually

  Reference:

  Updates - when and how

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP ProDesk 600 G1 SFF: HP ProDesk 600 G1 SFF: HP Support Assistant is not able to download updates

  Hello

  We have two identical computers HP SFF ProDesk 600 G1 running Windows 10 (64-bit) with the latest Windows updates installed. On two of them today, I installed the HP Support Assistant. The version information of the help Wizard says:

  HP Support Assistant: 8.3.27.17

  Framework: 12.5.26.37

  Configuration files: 8.0.6294.2155

  Contact information: 37386108

  All updates to the support Assistant software have been installed on both machines.

  Everything on one of the computers in Office Support Assistant works very well and can download and install the updates that are available on the other machine, the update process stops before downloading updates with the following screen:

  

  Several rounds of uninstall/reinstall (with reboots after each step) did not help to remedy this problem.

  Any advice would be greatly appreciated.

  Best regards, Hans-Georg

  Hello

  by an another uninstalling the adapter Assistant and framework support (with deletion of all stored data) and resettlement after the problem could be solved.
  Best regards, Hans-Georg

• 500 - 242ea: unable to see the latest version of HP Support Assistant shortcut on my desktop

  I downloaded the latest version of HP Support Assistant 7.7.34.34 - the download file is sp68201. The current when configuration ok without error messages, but I do not understand a HP Support Assistant shortcut on my desktop. I navigated to the HP folder on pc and found the app, but the Support loaded up, but a message pops up saying "Support Assistant has detected the error and closes.

  I uninstalled and reinstalled but still get nowhere.

  How can I make it work?

  Problem solved. Had to re - install Windows 8.1 Refresh Pc did not resolve the issue

• ProBook 450 g2: support assistant

  Hello

  I'm trying to download on my g2 450 probook (Win7 x 64) support assistant. After clicking on the download link it redirects me to the selection page of country every time I try to download the installer. Please correct the problem or by post the download link for take in charge of assistant

  Hello:

  I just tried the file directly from the FTP site and it worked for me...

  It also looks that HP has restored the file to the support pages too.

  FTP://ftp.HP.com/pub/SoftPaq/sp68001-68500/sp68201.exe

• ENVY H8-1435: Cannot download HP Support Assistant

  Can someone link me to the last download HP Support Assistant?  I try and click download on the page of the driver of my PC and it just redirects me to the selection of the language for the main support site.  Same goes for all the other links I've tried.  I think the SoftPaq number is SP68201.  Thank you!

  Hello @jiyonguchi,

  I read your post on how you're looking to download the last download HP Support Assistant, and I'd be happy to help you in this case!

  The latest version for your operating system is 7.7.34.34 Rev.A, which can be downloaded by clicking on the following link.

  I hope this helps!

  Best regards

• "HP Support Assistant cannot complete the installation of updates"

  HY,

  I bought HP Envy m6-1204TX "The only language of Windows 8, 64-bit version" last month. I m facing problem on HP support assistant. Some updates have been downloaded automatically by HP support assistant, and now a message is to be displayed 'a restart is required to complete the installation of the updates'. When I restart my pc, the same message is displayed again. installing any updates. I restarted my pc, more than 6 times but in vain.

  Is there a solution for this problem?

  Please try to uninstall, download of the last being and resettlement. Here is the link to the latest version of HP Support Assistant:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58915.exe

  So here's a support document which guides you step by step: http://support.hp.com/us-en/document/c02435801

• HP 250 G4: update Bios stuck (HP Support Assistant)

  Hello

  I was updating some drivers through HP Support Assistant, and BIOS update got stuck as shown on the picture below. I was hoping that someone will be able to direct me what to do next. I'm afraid the computer restart or stop the installation.

  If I stop and install an update of the Bios from another somewhre, that will maybe bad installation?

  Thanks in advance,

  Miloš

  

  Hello

  You are welcome

  The flash would have occurred at the start, so that this didn't happen, your existing bios revision will not have been affected.

  My personal opinion would be not updated the bios unless the update fixes a problem that you are experiencing or adds additional functionality you need - if the machine is running Ok, there really is no need to update.

  Note:  I see in your screenshot that your current bios revision is F.1A - there are 2 dream later listed for your laptop.  The HP Bios updates are cumulative, so if you don't want to update, the latest version will contain all the corrections/improvements offered by previous versions - the last enumerated revision is here.

  Kind regards

  DP - K

• J013TX - HP support Assistant stuck

  Hi, I recently used the HP Support Assistant to download an update of the BIOS for my J013TX. The update downloaded successfully (AFAIK), but sacrificed HP Support Assistant asks for a restart. The machine has been rebooted about 20 times, I think it's stuck.

  Please indicate how it is possible to clear this update - I don't mind simply remove the update of the BIOS so I am able to receive further updates.

  Thanks, Choisum

  The complete BIOS update?

  If restarting the HP support is optional, so don't let your PC.

  You will need to use the safe mode of Windows 8 to be able to access MSCONFIG to disable the HP Support Assistant tab start once you have done that you should be able to boot your PC and uninstall the HP Support Assistant software. You can install the latest version from the download section in the web portal of support for your laptop.

  You may also check the Task Scheduler to see if it is there as well. It is accessible using the charm of the research.

  I was a participant in a thread where I described how to disable the HP Support earlier this year.

• HP ENVY notebook: Support assistant - unable to check updates

  HP Support Assistant does not work correctly. Try looking for updates/messages, it connects to the HP Server but then goes no further. I find myself with the following:

  

  I've deleted and reinstalled, but it makes no difference.

  (Interestingly, the HP support site is not recognizing my phone either on the option "identify now".)

  Laptop HP ENVY - 15-ah150na (ENERGY STAR)

  SN - [personal information]

  PN - N7H24EA #ABU

  Windows 10, 64-bit.

  Since there are about 3 hours, the laptop in question crashed and is now stuck in a loop of startup repair. It seems that HP Support Assistant is currently the least of my worries.

• HP Compaq 8200 Elite CMT PC: HP Support Assistant Runse forever

  Since I got this machine, this "HP support Assistant" software turn on periodically and still works, but especially it gets stuck in step 2, "Download updates" and finally, I have to stop it after a day or two, so that it will freeze.

  Then, very often, it will produce a message "Printer software update available" and when I say 'yes' then I get an another messages saying: (hpqusgh) could not connect to content content URL / default.

  If I download for my HP Officejet Pro L7780 AIO, so it seems that my software is up to date.

  What gives?

  Uninstall the HP Support Assistant software, download from this site, and reinstall.  Personally, I do not use it, is not trustworthy and problematic.

  http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/hpsupport.html#.VLPRZlItF9A

• BIG PROBLEM with Dell Laptop keyboard - CONTROL seems to be stuck

  The CTRL (left) seems to be stuck in a way. Not like in the operating system that you are stuck where you cannot open stuff but physically. It works and everything, but when I press on the edge of the lower left there feeling like it won't go down any further. Now here's the thing
  I had the EXACT

  Same problem with my ALT key on the top right corner, after hours and hours of press here and find good... The point 'G' {in this term well say it means good} button, who fixed it, but now I have it again with the CTRL key

  and when you tilt your head to the level of keyboards and press gently on the left-hand side of the CTRL key, you will see the L. R left side down and the right side is not, but if I do it with another key to sound normal, balanced sound, pressing on anywhere will descend the whole key.

  Sorry to be paranoid, but it drives me crazy, I don't want to send it in for repair, I tried to drag the undernath paper, there is no food or anything there, I never eat near my laptop - and I tried to suck with vacuum on LOW Power and a sliding brush. Nothing came out. Don't know what to do.

  Any help would be appreciated.

  It won't go down, he's going like halfway and feels more difficult to drive, and I don't want to break it.

  Hello

  There seems to be a hardware problem, I suggest you to contact Dell for assistance.

  http://support.Dell.com/

• HP Pavilion 500 series: I get a message saying that you have pending updates for Hp Support Assistant over and over again

  HI a little while back I upgraded to anniversary Windows 10 update things went well for me I keep hp Support Assistant on my desktop in the process of updating Windows 10 anniversary.  Finally, I decided one day to check hp Support Assistant to ensure that I had the lastestet version.  I went into Hp Support Assistant and clicked on about and clicked on the button for the latest version control, then a window is come in saying I had pending updates for Hp Support Assistant I would like to apply or not.  I pushed on the Yes button.  After the download and install updates and hp support Assistant stops and tempary files are deled then hp support Assistant will restart and return to the start page.  Everything seems to work fine download with green and white checkmarks circles with the categories above.

  I guesss I am asking for help it is because for days and days now when I go to HP support Assistant and click search the latest version that I get this message, you have pending updates for the support of hp Assistant you would like to apply or not.  I would now like to how pending updates will I have to ask a support Assistant hp until I don't see updates are available for the support of hp Assistant.

  Here is some information that might be helpful below:

  HP Supportt Assistant program file version: 16.101.7752

  How can I ensure that I have the latest version of the Support Wizard on my desktop computer.

  HP Support Assistant: 8.3.34.7

  Patch: 8.3.34.7

  Framework: 12.5.32.37

  Configuration files: 8.0.6294.2155

  Let me now is how easyier I could apply all updates waiting for the support of hp Assistant for Windows 10 home Edition 64-bit operating system.

  Thanks for your time and your help.

  @funny35,

  I'm glad that I could be useful,

  To help others looking for the same solution, please click on the tab "accepted solution".
  
  I thank you for your time and have a nice day!
  
  Kind regards