HP TM2-1010EA: Windows 10 could not install - unable to return to Windows 7 to collect

Hello

An installation of Windows 10 has failed the background download / install on July 29.  Laptop TM2-1010EA

Several tries to get 10 win repaired failed, but also now is not a system Windows7 on so cannot restore the back up that I created on an external drive.

So, try the discovery in the BIOS, installing corrupt Windows 10 tries to start, not Win 7 recovery.

I understand a pre installed Windows 7 I have the product key cannot be used to download Windows 7 ISO from scratch, or activate Windows 10 via an ISO. Although the latter failed during the installation as well.

The black screen issue produced with Win 10 installs where no cursor, no no hard disk activity no change being installed even after left for six hours.

Notepad so in limbo with no operating system. Any suggestions as a way to get some kind of OS to progress.

Thank you.

David

Found my own fix then add it here in case other people have 10 Windows Update problems on a laptop TM2-1010EA.

I created a DVD of recovery on a HP desktop computer. Used to start my laptop corrupted which support Win 7 or 10.

This allowed me to reinstall the complete system image before the upgrade attempt for laptop, I created.

The problem of 'black screen of death' seems omnipresent on a variety of systems, judging by the 11 pages of discussions already generated since yesterday on this subject on www.tenforums.com

Some believe that it is the associated video driver. See also temporarily a work screen 10 Windows on my laptop, and then it went black.

Will not try the upgrade again until stability is assured. The road to download ISO 10 Windows does not work as it will not accept the pre-installation Windows product key with HP laptops.

David

Tags: Notebooks

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