HP Touchpad - Dead Pixels

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• Dead Pixel 6s iPhone 16GB

  I got my iPhone at the end of May.

  I had to restore my iPhone and connect it to another computer, because when I tried to transfer my music to a new laptop, he stated that it could not be established with two different iTunes.

  After putting my iPhone in about a week, he now has a pixel on the screen it is on the upper left side, but kind of more in the Middle, not under the name of carrier. There is also a blackish research brand. I don't know if it is also a pixel or something else.

  It is not on a screen protector I've ever had a still.

  On any page of safari or white page on the iPhone, it is clear and hard to miss the black mark and if you look carefully at the tiny pixel.

  I have never dropped my phone and kept in excellent condition.

  Apple will replace my iPhone? I have the Apple Care 1 year warranty.

  The iPhone was bought directly from online from Apple for $1006 site, I didn't buy Apple Care +.

  Will Apple Replace this screen for a price of replacing it for free?

  Thank you

  Dead pixels are covered by the warranty. Take your phone to an Apple Store and they will test it. I had an iPad replaced for free as collateral because of dead pixels.

• Satellite R630-13D: dead pixels and background noise

  Hello

  I got my Satellite R630-13 t today about a week ago. I noticed that I have about 10 + dead pixels already - why? Is that what I can do to sort or should I send it back? I'm not particularly impressed by this when the laptop is barely served.

  Also, I noticed that when I plug in my headphones there are noise white background if sound is enabled (or not music etc). I thought that this could be low for questionable helmet, but it happened with my two sets (both in decent enough ear phones.

  If anyone has any advice on these issues that would be really appreciated.

  I'm really enjoying this laptop, but these questions and the fan strong enough make me tempted to return it.

  Thank you very much
  Sylvia

  Dear Sylvia

  I recommend you contact your local dealer and explain the situation. He may be ready to help and share your laptop with a new one.

  Please try this first.

  By the way: there are Toshiba information about dead pixel
  http://APS2.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

• Satellite A660 - 14Q: Dead Pixel

  Hello

  I am a french and my English is very bad, I'm sorry.

  I would like to know, if you know a solution for a dead pixel (pixel due to lack of type II). Is it possible to repair this pixel or not? My warranty is still valid, and Toshiba could fix this pixel? Or I could fix that pixel and it stays on my screen.

  Thank you and I'm sorry for my English.

  > I would like to know, if you know a solution for a dead pixel (pixel due to lack of type II). Is it possible to repair this pixel or not?

  No, the dead pixels is not repairable.
  Only a replacement display can help you, but the guarantee would cover only if your screen would show more dead pixels.

  I googled a bit and found this Toshiba document:
  * Information about the tolerance of failure of the technology and pixel of the screen for LCD screens *.
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R02.htm

  Welcome them

• Re: Satellite A660 - 12 X - dead pixel on the screen and how to increase the sound?

  Hello 3 days ago (20 July), I bought this laptop and I have 2 questions: I have a dead pixel (red color) on the LCD screen, I tried to use the java applet:
  http://www.JScreenFix.com/applet.php?width=1366&height=768 to remove it, but to no avail. I looked at your table of replacemente lcd but it didn't understand because my resolution was not on it. So my question is: how many pixels I must have because I complain?

  Another question, windows 7 permanently "think" my DVD player is a mountable/no mountable option, which means that I can take it apart like a USB pen... no doubt I am lack of pilots... but I don't know which ones that...

  And another little question: How can I increase my sound on this laptop? I'm a little unhappy with the sound quality, my previous laptop (of the older generation) had a better sound quality...

  Thank you for you time :=)

  Hello

  > So my question is: how many pixels I must have because I complain?

  More than that, you can read under
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R01.htm
  http://APS2.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

  To determine the number of pixels, you can use a program like, dead pixel tester.

  > Another question, windows 7 permanently "think" that my DVD drive is a mountable/no mountable option

  Perhaps, you must delete the upper/lower filters:
  http://APS2.toshiba-tro.de/KB0/TSB7801XL0000R01.htm

  > And another small question: How can I increase my sound on this laptop?

  If the sound at high volume settings and it is still not enough, there is nothing to do. of course, you can install the most powerful speakers or use external one. You should try to update a sound card driver, I doubt, however, it helps you to:

  [European Toshiba driver page | http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]

• Satellite A500-1F4 - nasal sound, display driver problem and dead pixel

  * Problem 1: *.
  Sometimes its stuttering 2-3 seconds when listening to music or playing games. Once, when it computer freezes and I had to restart

  * Problem 2: *.
  Sometimes the screen freezes, it turns black and after 2-3 seconds, he returned. And a notification appears at the bottom right that saying "Nvidia driver has stopped working and recovered 187,98'."

  * 3.* problem
  I have a dead pixel on the top right of the screen. It looks like red on a white background. (tried trouble programs and massage screen)

  Is it possible to solve these problems? I trust mark 'Toshiba', but I don't know if I bought another laptop I would not encounter these problems.

  Post edited by: usrobotics

  Hello
  I have also this problem such as a freezing of the computer and the notification "driver Nvidia has stopped working". ". It's because of the display driver and we can nothing but just wait when Toshiba will broadcast a new, improved driver.
  That it was a dead pixel, you can read about it here

  http://www.WikiHow.com/fix-a-stuck-pixel-on-an-LCD-monitor

  It is for Lcd screens, but can also be applied to the display of the laptop

• Satellite M50-226: dead Pixel-> is it possible to replace the screen

  Hello!

  My Satellite M50 226 gets more and more Pixelerrors. First of all, he didn't. All of a sudden 2 or 3 dead Pixels one moment there are 3 News (6 more) Pixelerrors.

  I have a Toshiba paper that says I have a warranty of Pixelerror 3. Where should I send the computer? Who do I call?
  AND: How long it takes?

  Kind regards
  Steffen Schreyer

  Well, what to say the warranty could cover the replacement of the screen, but it depends on the amount of pixels and resolution.

  Found several threads on the same topic. You will also find the official documents from Toshiba and statements on issues such as:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=10662&MessageID=40901
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=19771&MessageID=72468

  > Where should I send the computer? Who do I call? AND: How long it takes?
  I put t know how long repairs might take, but you should contact the service provider in your country for details. They could provide useful information.

  You can find here the ASP:
  http://EU.computers.Toshiba-Europe.com/-> support-> support & downloads-> from the home page find an authorized service provider

• Portege R600 - black or dead pixels?

  Hi all, have a serious problem with what appears to be suddenly occurring dead on my R600 pixels. See here:

  http://img7.imageshack.us/img7/9523/toshibar600deadpixels.jpg

  It is actually the second time that this has happened. I got the R600 since November 2008, and in March 2009, I had the screen replaced because several lines of pixels black from appearing near the top of the screen.

  Now it's August 2009 and the same thing is happening, but in the lower part of the screen. About two weeks, two thin lines appeared around an inch upward from the bottom of the screen and almost thick strip of black pixels will appear at the bottom of the screen, and also two big spots of black pixels at the bottom left of the screen that appeared last week.

  The kicker is that the authorized after-sales service suggests that the screen is 'damaged' now because of the two tasks, but I tap anywhere on the screen! Because it is considered to be physically damaged, it would be outside the warranty coverage and would cost me $350-$ 700Cdn to replace the screen! I was capable of that escalate to a supervisor at Toshiba Canada and I'm supposed to hear within 2 to 3 business days.

  Needless to say, I'm not impressed; seems almost every quarter, I encounter this problem and now Toshiba can't even fix it for me, even if it is no fault myself.

  (Note: I use this laptop in an office/retail environment;) I protect and treat this unit of $3000Cdn as a baby and never put pressure on the screen. My R600 is either docked or in a case of Zeroshock and during the transport of it, I put it in a bag with padded back.)

  Does anyone else have this problem? Any ideas on how I can solve this problem with Toshiba?

  THX,
  nomad416

  PS by the way, is this forum especially for users of Toshiba Europe? I'm at the Canada and can't seem to find a forum on the site www.toshiba.ca.

  Hello

  I found very interesting FAQ from Toshiba on the web:

  + Information about the technology and pixel for LCD screens display fault tolerance +.
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R01.htm

  The display can be replaced and would be covered by the fair only if a certain amount of dead pixels would be visible on the screen.

• Satellite U500-10z - dead pixel

  I just bought a Toshiba Satellite U500-10z comet.com, and while booting it I saw the brilliant green pixel.
  I had the front stuck pixels, but they were weak, so I lived with them - but it is very bright and causes problems when you look at the movies/i-player.

  I tried the unsticking of pixel programs, massaging him, tapping, pressing, everything - but nothing works.
  I can do, and although I believe need toshiba 8 stuck pixels for a return, the comet will be kinder.

  As well as the stuck pixel, there's a white bright light (think it is backlight problem) or an other pixel stuck.

  Any help/advice is welcome-thanks

  Hello

  I doubt that the ASP will replace the display under warranty.
  I found this FAQ from Toshiba:

  Information about the tolerance of failure of the technology and pixel of the screen for LCD screens
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R01.htm

  The sum of dead pixel depends on the resolution of the screen.
  So you will need 8 dead for a replacement using a resolution of 1400 x 1050 pixels.

  But maybe the laptop dealer could replace Notepad ask the guy in the shop!

• Qosmio G20 - line of dead pixels

  The other night a solid line of dead pixels appeared on the left side of my screen. It just appeared out of nowhere, a yellow solid and thick 1 pixel wide line. Is there something that can be done for this? It can be repaired? I think my computer is still covered by the extended warranty

  Hi Ashley

  Of course, this problem can be repaired, but the question is how ;)
  In my opinion, the defective part must be replaced.

  Try to connect the external monitor to the computer to know what part is malfunctioning.
  If the same line will appear on the second screen, then the GPU (graphics chip) that attaches to the malfunctioning of the Commission, and in this case, the whole Board needs to be replaced.

  But don t worry not about this! As you say the guarantee must be valid and all replacement parts must be done for free.

  This is why don t waste time contact the ASP in your country as soon as possible.

  Good luck

• Dissatisfied (e) with the support of Toshiba due to dead pixel

  Poetential beware buyers of Toshiba products. Toshiba offers very little support. All they do is try to weasel out of warranty repairs. After owning 14 computers laptop toshiba, for me and my company, I will never spend another dollar with Toshiba.

  I have a custom P750. 10 days after receiving it, the motherboard fried. Instead of offering me a replacement unit, I had to wait several days for a box, mail it to the wide, wait for repairs and wait that they to return. I could not drop off at the local Toshiba repair shop. In fact, I could, but if I did, I would be responsible for the cost of repairs. I've no idea what logic there is for this, but there you go. After this test of three weeks, I finally got my machine.

  Fast forward to this weekend. A pixel is grilled on my screen. My warranty is in 2 weeks. So to start the repair process. I'm amazed when the Lady informs me that Toshiba will not fix it. She says "we don't set the screens I have only pixel dead" and "a pixel does not affect the performance of the machine. Well forgive me, but of course it affects me looking at a black dot on my screen 24/7. I ask to speak to a supervisor, she put me on hold, comes back and tells me that she spoke with a "level 2 technician" who informed her that they wouldn't fix a screen with a pixel died. Again, I ask to speak to a supervisor, so she tells me that I will return a call.

  An hour later, I get a call back from a "supervisor" who tells me that they will not set a screen with a dead pixel. I'm trying to explain to him, that pixel is the defective screen, and I want to fix under warranty. If I sell this machine, and someone asks me "Is there dead pixels?", I have to say Yes and lose money in the process. He still tells me "we don't set the screens for a pixel dead." While I try to explain which guarantees one is, he cuts me and told me he spoke with someone, and they determined that pixel is the result of physical damage and therefore not covered at all. ?!?!?

  Hi Poman

  You know it's not easy to say anything on this subject because you're crazy enough now and I don t know if we discuss your problems on reasonable means.
  I understand you and I think that I wouldn't be happy when my dear P500 Satellite had too dead pixel. As you already say it is very annoying to see it 24/7 on the screen.

  Anyway, as you probably know support must follow certain rules and it's very sad if you have contacts with eager people. Please don t understand me wrong but perhaps your behavior on the phone was quite aggressive and on the other side people were completely non-professional.

  In any case, this dead pixel problem is defined and how it works, you will find on the document from Toshiba:
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R02.htm

  Below, you can find info on the other hand secured claim.

  For 10 years I use Toshiba notebooks only and I can't tell how it works with other manufacturers but I n t think Sony or Samsung will give you new notebook due to pixel of a death. Maybe I'm wrong, but I don t think so.

  Bye and good luck

• Satellite A100-813: dead pixel - warranty conditions?

  Hi guys,.

  bought A100-813 a few days ago, and screen tested before purchase - unfortunately "white screen" only ;(
  at home when the value 'black screen' - I've seen a dead pixel (one)

  support the guys say one is 'not enough' for repair/Exchange

  I'm looking for claryfing conditions guarantee how much-(un, de plus), where-(Center screen, off-center), pixel/subpixel, etc..) are enough to claim repair / Exchange.

  would appreciate help

  Hey Marcin

  Why you n t use the advanced search in this forum?
  I searched a dead pixel and got several hits.
  Check this thread:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=17534&MessageID=64052

• Satellite 5100 - Question about dead pixels. Is - this really dead pixel problem?

  Hello

  I've got Satellite 5100 603. There was a few pixels on the display. I don't know what is really dead pixel problem or not because the black area appears to be behind the screen. When I move the left and right sides, the black area move too much left and right (as if the black box is behind the pixels of the screen)! And I can say that all the pixels work OK when watching from the sides right and left of the screen (because the pixels that appears to be dead, changes in search of different angles).

  Are there really dead pixels or is it another problem?
  Can I do about it?

  FYI, I use my laptop for 2,5 years and there is no guarantee of course...

  Thanks for any help...

  Hello

  Because of your description, it is not easy to give you a proper answer. On my old laptop, I had two dead pixels and it was easy to see the boot process. At the beginning, you can see home screen Toshiba and dead pixels are usually green (the background is black).

  Sorry but there is nothing to do. You have to live with it because the display is very expensive.

• Dead pixels

  What is the HP policy on dead pixels? A new Mini 210 has grouped 3. I understand that this may be in the meantime.

  Just found this:

  Criteria for replacement LCD

  HP uses all of the following criteria when damaged LCDs are sent for warranty.

  NOTE: All the defects of LCD Panel should be considered at the highest resolution possible by using both the brightest and darkest possible decorations, like some failures of subpixel is perhaps not easily visible under certain conditions.

  For the points still on or off:

  720 p HD, SD, SD +, SVGA, VGA, WSVGA, WXGA and XGA panels,.<1.05M>

  6 or more points in any combination and all the colors that are always on or off

  2 points within 25 mm of the other are still on

  2 points within 15 mm of the other which are always disabled

  HD +, SXGA + and WXGA + panels,.<1.6M>

  7 or more points in any combination and all the colors that are always on or off

  2 points within 25 mm of the other are still on

  2 points within 15 mm of the other which are always disabled

  FHD, UXGA and WSXGA + panels.<2.1M>

  8 or more points in any combination and all the colors that are always on or off

  2 points within 25 mm of the other are still on

  WUXGA panels, > = 2.1 pixels

  9 or more points in any combination and all the colors that are always on or off

  2 points within 25 mm of the other are still on

  2 points within 15 mm of the other which are always disabled

  Looks like I'm replacing.

• Dead pixel - Suggestions?

  Hello. I just got the Razr Maxx. I sacrificed my Droid 4 because I couldn't stand the battery life. I got mine on Ebay and they sent me my practically new maxx. Like the battery probably simply incredible. However, I was watching a Netflix video then I noticed a pixel which is light green and it really stands out. He just spent a couple of days and I don't know what to do. It's clearly a dead pixel. Anyone know fix sites or something or have an estimate on how much it will cost to replace the screen? And if I had warrenty on my droid 4 would it pass on this phone? I'm just trying to understand my options.

  I went to Verizon about this and she saw that I had the Red limited edition and I told him I got it on ebay and I didn't even honestly it was only for Verizon employee or I'd be getting the limited edition, then she asked how much data I use and I told him around like 10 to 20 concerts because I watch netflix and youtube All the time. Then she told me I was the reason that Verizon got rid of the data unlimited and I was to blame. Began an argument with her and then I just left after having openly telling him that she was very rude and I don't want to really go back to my Verizon store and deal with this, but I like really this phone and now passing a sceen is perfect to have a dead pixel really bothers me and I need help with choice because I have no idea what to do.

  I personally would call Motorola first. Is it is under warranty, because I think it will be, it will be your least expensive fix. If it is not you can go for other options. I would have rather Motorola repair my phone that Verizon will give you a CLNR. I would rather keep the phone I had again, thank you very much.

  However, I understand that many people cannot afford to have it fixed and stuck with a CLNR. You never know what you will get with those. Someone else their returned for a reason. Maybe that they do not have as the phone, or maybe it has a pixel died on her and she didn't not was intercepted by means of tests. How much you will have to cross before coming to another one that is as beautiful as the one you bought?

  You might have some luck as well. If you decide to get the insurance replacement you might as well get it fixed by Motorola for only $25 more. That's just my opinion. I hope this helps.