HP touchsmart 300-120: the replacement and hard drive and memory
Hello
I get the error message "bootmrg is missing. I have tried everything to solve this problem and finally told me that I needed to replace the hard drive. Since I have to replace it, I want to upgrade. I would like to know what the greatest memory and hard drive, I can go for this model... HP TouchSmart 300-1020.
Thank you
Good to hear that diagnosis proved to be positive. You just saved yourself some time and money.
Tags: HP Desktops
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I have an acerDiagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: invalid license
Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - XY9X3 - JDXYP-6CJ97
The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
Windows product ID: 89583-OEM-7332157-00211
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0 x 00000009
Build lab: 6002.vistasp2_gdr.110617 - 0336
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
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Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
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Office details:{F20B4B72-1308-45BE-8F90-95E91A3F0AAF} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 64 *-*-*-*-6CJ97 89583-OEM-7332157-00211 2 S-1-5-21-923204104-223683984-168055983 Acer Extensa 5630 Phoenix Technologies LTD. V1.30 20090319000000.000000 + 00070333507018400FA 0409 0409 US Mountain Standard Time(GMT-07:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6002.18005
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500211-02-1033-6002.0000-0042012
Installation ID: 004511331255365043724851364501374781338933223323713385
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial product key: 6CJ97
License status: Notification
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N/A--> HWID data
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N/AActivation 2.0 data OEM-->
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Windows marker version: 0 x 20000
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ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
ASF! OEMID OEMTBL
SSDT BrtRef DD01BRT
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I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033
Open the Windows Update - click the link view updates installed on the left of the page
in the list, find the WAT update KB971033, and then uninstall it.
Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033
redemarrer restart again, then try to change your product key to the one on the sticker - what is happening this time?
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To isolate your concern about the CD/DVD player, is there an error message you get? Have you tried other CD or DVD?
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http://www.SevenForums.com/tutorials/675-system-image-recovery.html
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https://support.Mozilla.com/en-us/KB/recovering%20important%20data%20from%20an%20old%20Profile
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