HP touchsmart 310-1020 webcam does not work

the integrated webcam does not work. In touchsmart, when you click on the webcam, she began, but starts immediately. How to update or download a new driver? Device driver, it says it's updated?

OT: I have a HP touchsmart 310-1020...

Hello

Method 1
I suggest you perform the clean boot and check if the problem persists.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.

Method 2
I suggest you to download and install drivers for the smart key and also see the following link for problems with the webcam.

Software downloads & Driver - HP TouchSmart 310-1020 desktop PC
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=4350646#N173
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Using the HP TouchSmart Webcam
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01923517&LC=en&cc=us&DLC=en&product=4350646

Tags: Windows

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