HP TouchSmart: HP TouchSmart does not illuminate

Have more power on my HP TouchSmart.   I didn't shut down or restarted the day before, but when I went to use it the next day, he was off and does not turn on.  I took it to Best Buy Geek Squad and they tried another power cord.   The button blinked a bit, and then went out.     The geek said that the internal power source should probably be replaced, but there is no indication in hp.com on how to do it.

Please tell us what I have to do to get this repair.   Even if I need to get a new computer, I here I want to recover the files.

Thank you

Hi @lkgoins

Thanks for the reply.

I am unhappy that you were unable to find the information how to replace the power supply.

I recommend a search on youtube and you'll find many videos on how to replace the motherboard and I don't know it will give you a fair idea how to replace.

To answer your question on the data, you can certainly take a backup of data you mentioned that the problem is with the power supply. If the computer's hard drive is fine, then I'm sure that your data must be intact.

I assume that the computer is not turn now, so I recommend to remove the hard drive from the computer and connect it to a working computer and see if it detects is.

If the hard drive is fine he should get detected without any problem and you can back up all your data.

Hope that answers you question.

Take care.

See you soon!

Tags: HP Desktops

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