HP TouchSmart Tablet: unable to connect to wifi when away from home

Just bought a HP TouchSmart laptop to use when away from home. I just took in Santa Fe and could not get a wifi connection. I could get one on my smartphone, but not the laptop. Rookie here... Please dumb down of recommendations!

taosdon wrote:

Just to remind you, I'm not computer savy. I always thought that data on my phone meant that I was hooked up to wifi. I have to pay for some sort of service to use my laptop other than at home? I have wifi at home. Thank you!

None of the cell if the installer can use wifi connections or a cell phone. Mobile home mine is configured to use my wifi and when I'm out of reach it switches to the use of the cell phone Tower. It's for the smart phone not your regular clamshell phone types. So the best test is to take your laptop and go to a public wifi and see if you can connect to the wifi and use which would be another way to diagnosis if the problem is the Wi - Fi connection or something else.

Tags: Notebooks

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