HP2000: Hp2000 does not load to the home screen

The other day I reset my HP2000 and I did the full restore. He got stuck at 21% for a few hours and I turned off my laptop. I retried and then he and he remained at 1% of all night, I turned my computer off again. I turned it on and there was just a HP logo and it would go black and 30 seconds later back to the HP logo in a loop. I turned off my phone and it turned on while clicking on F9 for the recovery of the system, I tried all the options and I can't go back to the homepage and lost my OS. My entire hard drive is erased and there's nothing left. I don't know what to do, please help!

Hey there,

What you're trying to use to recover your laptop?

You have recovery media?

You try to do a Factory reset using the media that you have created?

You try to do a system recovery using HP supplied recovery media?

You can enter the BIOS to do a test of material on the hard drive?

If so, please take this test and let me know the results.

You have beep codes or flashing LEDs?

This is the section of recovery when 10 Windows does not start successfully performing a HP System Recovery documentation also. But there are measures that can help.

It is said in the Resolution of the problems of HP system recovery document that I provided for you:

"You can start a recovery from the recovery discs if you are unable to connect successfully to the computer. If you have already made recovery discs using the program of creation of recovery disks, make sure you run recovery from the same drive that you used to create discs. »

  • Turn on the computer and remove the internal hard drives brackets.

  • Then Insert the first disc of recovery in the drive.

  • Press and hold the power button to turn off the computer.

  • Disconnect all connected devices and cables such as personal media players, USB drives, printers and faxes. Remove any recently added internal hardware.
  • Turn on the computer.
  • Press the ESC key repeatedly, until the Startup Menu appears.
  • Press the left or right arrow key to select the Security on the line of the top menu, select Configuration of Secure Boot , and then press enter.
  • A warning is displayed. Press f10 to continue in the Secure Boot Configuration menu.
  • Use the arrow keys to select Legacy Support, and then use the right arrow key to change the setting to Activate.

    Use the down arrow key to select Secure Bootand then use the right arrow key to change the setting to disable.

  • Use the left arrow key to select the file menu, use the down arrow key to select save changes and exit, and then press Enter to select Yes.

The Change of operating system startup Mode screen opens.

  • Enter the access code (which is specific to this screen on your computer) and press ENTER. If there is not a field in which he typing, typing when you see the screen of Change of operating system startup Mode .

Close the Computer Configuration utility and the computer restarts.

Tags: Notebooks

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