HP2000 portable 2b44dx: videos its ok, the screen is green

When I try to run any video, IE Netflix, youtube, news stories etc. sound is played, but the area of the screen which should show the video is of a bright green. All the other features seem ok. I think I can miss an update

Thanks for any help

Hello

If you are using Internet Explorer, try the following.

Open an Internet Explorer window.

Hold down the alt key and press x, and then select Internet Options.

Select the Advanced tab, enter a check mark in the box "made software use instead of GPU rendering', then click on apply then Ok to save this change.

Close all open Internet Explorer Windows, then open it again and try to play a video.

Kind regards

DP - K

Tags: Notebooks

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