HP2000 update of the Qualcomm AR9485 driver on the connections

My computer is a hp 2000 notebook product number e0m17uar.  It worked very well with the 8.1 upgrade victory and gthen I got updates from HP.  A; pparently, one of them was the driver Qualcomm Artheros AR9485.  I've been on the web, and as it installed I lost my wifi connection.  I tried to load the new and the old driver, but nothing gives me no wifi connection.  The reports tghat adapter works, but no connections appear.  I really want to relax the rule throughout the system and start with victory 8.0 and do all the update and software reinstalls if it can be avoided.  Help

When I run the troubleshooter it inds saying it faild and the message is "Windows could not link automatically stack IP protocol to network card.

Someone at - it ideas?

At the time wherever I received your response, I had already tried all sorts of versions of the drivers.  None of them worked.  I finally called Customer Care and after trying various things, we finally agreed that the only two possibilities left were back to a restore point much earlier I had already tried or restore as it came out of the factory.

We tried the edarlier restore point first.  When he finished he said he had not worked properly and nothing has been done.  That apparently wasn't true because my wireless connection is active and the detection of the terminals.  I was able to ping to my other computers and they could do a ping that troubled.  The only thing now wrong was that none of the browsers was able to connect to the internet.  I went to the wired connection to see if it works, but I couldn't always connect to the internet.

At this point, the customer support HP says to load IE and go to tools/options/advanced then the settings reset Internet Explorer to default values.  When he finished, he says to restart.  As the restart was headed, he said that there was an update to run.

After the update is complete and finished restarting, I am happy to report I have to not lose a large part due to the restoration and that my Wi-wired connections and work.  Something changed my proxy settings (I never did), but I changed Firefox to automatically detect and who did the problem disappears.

I don't know exactly what was in the update that was sent, so I can't identify the parts of the problem.  It was more than just the drivers.

I'm sorry to tell you this (after all, you are an employee of HP) but I have disabled the automatic update.  I always see the updates and I will choose those I want.  My philosophy is if it anit broken set.

There is more information, would you please let me know.  BTW, the ticket number was 8070919335.

The clientele was great and very paitient.

Tags: Notebooks

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