HP20002D19WM came with no software (cyberlink) key and certificates of authenticity for windows

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  Make sure that you have the latest drivers and software for your machine

  http://WWW8.HP.com/us/en/support-drivers.html

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  Hi Alan,

  Thank you for visiting Microsoft Community.

  To resolve the problem with the installation of the updates, follow these methods:

  Method 1:

  See the article and check if that helps:

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  Method 2:

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  http://support.Microsoft.com/kb/971058

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  Windows PowerShell 2.0 and WinRM 2.0 for Windows XP and Windows Embedded (KB968930)

  Hello

  ·         What exactly is the problem you are facing with this update?

  ·         You are able to install this update?

  If you encounter a problem installing this update you can try to install manually from the link and check if it helps:

  http://www.Microsoft.com/download/en/details.aspx?ID=16818

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  Hello

  For PowerShell check with the TechNet Forum and MSDN Forums.

  TechNet forums
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  TechNet - Windows PowerShell Forum
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  Windows PowerShell
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  Post edited by: Kevin Monahan

  Reason: The title was too long

  Hello

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  Christian

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  Hello Sir,

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  I use Windows Update to install updates for my Windows Vista laptop.

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  I just did a check disk Local and it still does not work.

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  http://support.Microsoft.com/kb/929135
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  or

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  1. are you able to install other updates successfully?
  2 have you made changes on the computer before this problem?
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  http://support.Microsoft.com/kb/957310
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  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-your-files
  See also:
  You receive the error code "0 x 80073712" or the "Windows features" dialog box is empty when you try to install the updates or components in Windows 7 or Windows Vista
  http://support.Microsoft.com/kb/931712
  It will be useful.